All Other Suggestions

We’d love to hear your suggestions on how we can improve your Clover experience.

  1. Provide account managers with training to deliver a demo of Clover Dining Station before customers can sign a contract.

    It's a waste of time for both Clover and the customer if a customer has to return a system or cancel their contract because the system didn't function as the customer had thought it would. Our account manager was unable to provide us with a demo and we were referred to an onboarding specialist (a post-sales process team member) rather than to an individual that could provide a demo of Clover Dining Station.

    1 vote

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  2. Create subcategory or different menus option

    It is incredibly difficult operating a restaurant that has two menus (i.e. a lounge menu / lunch menu and a dinner menu) because you are limited to category and then items as the next level in the hierarchy. Most customers are using category 1 as lunch and category 2 as dinner, but then there's no option for subcategories (i.e. Lunch category - Soups & Salads subcategory - Clam chowder soup item). The entire system becomes messy and there are implications of trying to do Category Lunch, Item Soups & Salads, and Modifier Clam Chowder Soup.

    1 vote

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  3. Request for 2-way integration with HostMe in Clover Dining Station

    The highest valued integration parameters would be:
    - Clover Dining Station ability to allow an employee at fine dining restaurant to pull a reservation from HostMe and seat them at a table in Dining application.
    - Send the data back to HostMe to show that the client was seated and showed up for their reservation and dined for X hours and minutes based on when the table is closed in Dining Station
    - Sync customer data between HostMe and Clover - 2-way if possible.
    - Allow employees to access HostMe in the Clover Dining Station GUI so that the Clover…

    1 vote

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  4. Ability to hide / prevent custom modifiers (non-priced) from appearing on customer bills.

    At the moment, it appears as though custom modifiers that staff add to an item in a fine dining restaurant are automatically shown on a customer bill when printing the customer bill. There appears to be a setting to hide them on customer receipt. However, 95% of most fine dining establishments provide their customers with a paper copy of their bill. It's very embarassing for some customers who are part of a group and if the company / CEO is paying the bill, they can see the custom modifiers that are non-priced (i.e. No dairy, lactose intolerant, etc.) for an…

    1 vote

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  5. Request to create custom item buttons that can apply specific/custom taxes

    At this time, only default tax can be applied to custom items. For some restaurants, this feature is used on a daily or weekly basis and is a critical feature. At the moment we are attempting to use a workaround by creating various custom items in our inventory called "Custom Food "and "Custom Liquor" and applying taxes to them with dollar values of $5, $10, $15, $20, etc. and manually applying the specific taxes to them. However, if this feature isn't implemented in the next 3 months, then we will most likely need to discontinue Clover Dining and switch back…

    1 vote

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  6. i want to add pictures to the items, how can i do so, if i cant please it would be a recomendation for the next uodate

    how can i do so, if i cant please it would be a recomendation for the next update
    it is very important, for any type of business

    thank you

    2 votes

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  7. merchant wants to be able to put the items in the orders that he would like.

    merchant wants to be able to put the items in the orders that he would like when he is printing the order for the kitchen printer.

    1 vote

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  8. Print categories from the divice

    Merchant wants to be able to print the items from a category without the full report. Just the category that she choose and she wants to be able to do it from the device

    1 vote

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  9. Itemized invoice in clover dashboard/virtual terminal

    Many of them need itemized invoice feature in clover dashboard / Virtual terminal

    1 vote

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  10. Need new report that only contains orders that have been paid in full.... i.e. a sales report that only shows sales

    We are an ebike shop;. The current order report shows all orders whether or not they are paid in full We need a sales report that only reports orders that are fully paid. Currently someone may leave a $200 deposit on a $2000 electric bike. While we are waiting for the bike this order is reported as a sale....which it is not. Worse, the customer may change their mind and ask for the deposit back. After the deposit is returned Clover continues to report this as a sale even though it never was and never will be a sale. In…

    2 votes

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  11. Colors for items

    It would be nice if we could customize colors when adding more items into the system, especially for those fashion, apparel businesses. There are some common are available, but still missing some major colors such as Black, Yellow, and White. I suggest if clover could use a "color wheel" system for their clients, so they can DYI their projects.

    1 vote

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  12. Please allow for Tips to be customized by dollar amount as well as percentage.

    Please allow for Tips to be customized by dollar amount as well as percentage.

    2 votes

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  13. Font Size Choice for Payment Receipt

    Just like the option for order receipt choosing the size merchant should have option to change font size of the payment receipt. Thank you!

    1 vote

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  14. Clover Go address feature

    Hi Clover team - this is Mark with Fiserv. The Clover Go G1 and G2 mobile apps should have a section to enter in address information. Especially when merchants are keying in transactions in the app, address verification is very important to avoid risks of disputes and chargebacks. Is this a feature that is coming?

    1 vote

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  15. Recurring Payments

    Merchant would like to create recurring payments that are able to be processed on the same date that they are created.

    DON EICHMANN
    MID 517530470105651
    Phone 541-839-6200
    Merchant wants to be reached out for further enhancement request explanation.

    1 vote

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  16. Add a function for taxes, when applying discounts

    Wondering if you could add a function to the register when clients are paying. I want to have the taxes added to the total even if there is a discount added. Example..

    total of the service is $200, taxes are added making the service $230. If the client has a gift certificate for $100, I would have the $100 subtracted from the total. (Which should still be $130 after taking off the $100)

    But on the clover system, the tax is only added to the remaining balance of $100.. making the total $115. if it was an option to add…

    1 vote

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  17. Give other besides the owner access to multi-location dashboard to edit reward plans

    Right now, the owner only has access to the multi-location dashboard and wants to give access to the multi-location dashboard to management without giving their conditionals to their employees. My suggestion is to make it so that others can access the multi-location dashboard and not just the owner.

    1 vote

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  18. Digital Gift Cards should be allowed for order online 24 hours/day

    Currently digital gift cards cannot be ordered outside of normal online store operating hours, which does not make sense. Digital gift cards should be allowed 24 hours/day whether store is open or whether store is accepting online orders or not for regular physical items.

    3 votes

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  19. Make printed receipts more personalized.

    When merchants try to edit the payments receipts through the clover dashboard they have limited functionalities. Merchants would want to have more personalized receipts. Also, there's no option to change the background color on the top of the receipt.

    1 vote

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  20. Remove banners and promo in clover devices display.

    Remove banners and promo in clover devices display.

    2 votes

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