132 results found
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Create custom modifiers with a price directly in Register
Merchant wants the ability to add a price to custom modifiers created directly in the Register app
8 votes -
Monitor Security Cameras from Station
Merchant wants the ability to monitor the cameras for their security system from their POS
8 votes -
Allow for individual guest check out at separate times
The restaurant I work at uses clover. When I split the bill by guests or start closing a table out the clover system doesn’t allow me to go back to the main screen or review the tables check. So if one person wants to close out before the rest of their table, the handheld device will get stuck on the one table until the full bill is paid.
Is there a feature that allows for partial payment while still treating the table as “active”? For example, if one person needs to close out to leave before the rest of their…
7 votes -
display a customer service email
It would be nice if Clover had an adequate support team. When I need support, I don't want to spend 20 minutes on hold waiting for a CSR who can't answer my question.
7 votes -
Test Mode On All Clover Devices
Instead of only allowing for test mode only on the station devices, we'd like to have test mode available for all Clover devices. This may need to be something that is associated with the service plan instead of the device if it is tied to the Register app or otherwise use coding from the Station software and input for all Clover devices. This would benefit Clover associates who are conducting device training for merchants and their employees initially and for merchants who would conduct training for any future employees. Test mode on all devices would help prevent any erroneous transactions…
7 votes -
Bring back the old iphone app
Trash the new iphone app and bring back the old one.
Let me know soon if you plan to do anything about this or if i should plan to just get rid of the clover system altogether.
Thank you!7 votesThank you for sharing your feedback. Look for an update shortly to replace some of the functionality you’ve mentioned. Once you apply the update, please let us know what you think. We have great plans for the development of the Clover Dashboard app, and will release updates regularly. In the meantime, you can access all the previous functionality by logging in to your account at clover.com/dashboard/login.
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Phone app needs to show daily batches
phone app changed needs to show daily batches like it did before.please fix
7 votesThank you for sharing your feedback. Look for an update shortly to replace some of the functionality you’ve mentioned. Once you apply the update, please let us know what you think. We have great plans for the development of the Clover Dashboard app, and will release updates regularly. In the meantime, you can access all the previous functionality by logging in to your account at clover.com/dashboard/login.
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Navigating Clover Help is unnecessarily byzantine and confusing. Searching is also unhelpful as searches cannot be filtered.
Navigating Clover Help is unnecessarily byzantine and confusing. Searching is also unhelpful as searches cannot be filtered.
7 votesWe are working on optimizing the search and reorganizing the guides.
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Set Special Hours and Holiday Hours
For online ordering we merchants should be able to schedule holiday hours in advance.
Eg. If I want to schedule us as closed for Christmas Day I shouldn't have to go in and manually turn ordering off and back on on that day. I should be able to schedule that in advance.
This seems like a really obvious feature to me that's missing (We can set special hours in Facebook, Google, Skip the Dishes, but not here in Clover for some reason?)Please add. Thanks
6 votes -
Clover Invoice Payment Email alert
Ability to designate email recipient for Clover Invoice Payment confirmation
6 votes -
Custom Wallpaper/Background
ability to upload custom image to use as background/wallpaper on Clover device
6 votes -
Option to have "holding cash sales box" set as default
Merchant wants an option to have holding cash sales box set as default
6 votes -
Type Amount - After Typing Tender Button
Many restaurants add tender/payment buttons for gift certificates and for Groupon Discounts. Often these tender types only pay for a portion of an open order, but an employee taps the tender button before splitting. Many other systems will pop up with an "amount" window after hitting a payment button. This protects from the common error of marking the whole order as paid by gift certificate when the employee only meant to pay for part of the order. It would be great to have this option in Clover.
5 votes -
Exchange items of less, equal, or greater value!
Exchanges should be able to be made between items of different value.
If I sell a pair of sunglasses worth $100, and the customer comes back the next day to exchange for a $200 pair of sunglasses.
The exchange should be seamless instead of a return, then another transaction. I’m sure this is simple coding, and if you would like to start targeting retailers, this is a GREAT first step!
5 votes -
5 votes
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Downloading all Clover documentation
There is nowhere on Clover Help, that I could find, which allows you to download a document containing all of the documentation for the Clover Min
5 votes -
Black Silicone Case
There needs to be a black silicone sleeve for the Clover Flex. The translucent one got irreversibly dirty within 2 days so we had to remove it because it was yellow. Now the back of the device needs to be constantly wiped down because customers keep grabbing it and it turns yellow. There should be a black cover so that the dirt is not visible.
4 votes -
Bulk Editing
Need to add SHOW ON POS to the bulk editing option.
Also need to be able to hid categories too with the bulk editing option.
I had to go into each item and check off the ON POS toggle.
And all the categories still show on my handhelds but there's no items showing.
Please fix to save time.4 votes -
clover.com
Security Enhancements for employees with clover.com access
1) Have login notifications. i.e.: Every time a user logs onto the virtual terminal (clover.com), an email notification will be sent to the email address on file to alert them of a logon.
2) Allow IP lockdowns. i.e.: Certain user can only login from certain IP addresses - e.g.: from work only. This ensures that no one is logging on from home, etc.
3) Login Logs. i.e.: So the employer can see who and when users logged in. e.g.: "Hi Johnny what was the reason you logged into clover at 2:34am on Sunday?"4 votes -
Provide security to prevent chargebacks
Due to increased chargebacks, we have been advised to work with Clover technology to integrate with companies like Cardinal Commerce. Unfortunately, Clover does not have any security features to assist the businesses to prevent fraudulent transactions.
4 votesFeature will be available soon. Please check with your sales representative over the eligibility.
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