Clover Devices

  1. A strident beep would be useful in case of "declined transaction"

    Set a different ringer (and a strident one) when a transaction is declined: to alert the employee who is processing the transaction and avoid for that transaction to pass unnoticed. it has happened in my salon: the screens sequence did not make it clear that a transaction was refused, and no beep came on to make it conspicuous.We got defrauded without being alerted!

    1 vote
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    0 comments  ·  Clover Flex  ·  Flag idea as inappropriate…  ·  Admin →
  2. Tip Pooling and Percentage Tip Outs

    Would we be able to have Tips Payout percentages we can create for the different labels per employee on EOD reporting that automatically calculates?

    Lots of competitors have this report for each employee on their different types of sales. EX: server must tip out sushi chef, bartender, dishwasher etc. If a server sells XX amount in sales on sushi the device automatically calculates 0.5% of those sales to be deducted from the server's final tip payout.

    4 votes
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    0 comments  ·  Clover Station  ·  Flag idea as inappropriate…  ·  Admin →
  3. Restricting the reprinting of tickets in Clover dining does not fully work

    Restricting reprinting works if the employee clicks on the guest ticket prompting for a manager pin but does work if the employee simply hits the three dots right of the pay button. They can reprint as many tickets as they would like. Struggling with theft in a buffet situation where the customer buys a common item and the waiter does not enter the ticket into the system hoping that the customer pays cash and just pockets it

    2 votes
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    0 comments  ·  Clover Station  ·  Flag idea as inappropriate…  ·  Admin →
  4. Add a Comp Button

    Allow merchants to comp (give away a free meal) in the register app. This will allow merchants to track any food that is given away for free. With every comp ask for a reason why the meal was comped.

    5 votes
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    0 comments  ·  Clover Station  ·  Flag idea as inappropriate…  ·  Admin →
  5. Recycling program

    Since Clovers cannot be reprogrammed between processors, as merchants upgrade equipment or switch processors, endless hardware pieces are being trashed or not disposed of properly. We have an ethical obligation to implement some type of recycling program for merchant's to return unused/unwanted equipment.

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Audit history of events when changes are made on the device or WD

    Merchant is requesting a section to see an audit history of events Awhen changes are made on the device or WD

    3 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  7. Enable Clover screen to be displayed on other devices

    On more than one occasion, merchants have asked for the ability to see the actual Clover screen remotely. They like the idea of seeing the actual screen staffers are keying from other than just the result through a printer or kitchen display APPs. This enables them to more readily monitor staff for dishonesty as well as training if someone is using a round about way to accomplish something that can be streamlined. Likewise, I have conducted some class room style group trainings where having a large monitor to display the Clover screen would have been a big advantage.

    6 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Remove option for Mini to sleep

    Remove option for Mini to sleep. The device can be ready to use at all times

    1 vote
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    0 comments  ·  Clover Mini  ·  Flag idea as inappropriate…  ·  Admin →
  9. Service fees on Clover Go

    Add service fees to Clover Go . The merchant wants to be able to add tips, taxes and service charge together in a transaction.

    3 votes
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    0 comments  ·  Clover Go  ·  Flag idea as inappropriate…  ·  Admin →
  10. multi location bundling

    We need to be able to offer bundle discounts for multi-location businesses.

    For example: if a convenience store has multiple locations and they run a bundle promo, they should be able to edit the bundle on multi-location and change all locations at once.

    As Clover is now, they have to change each and every individual location.

    2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Request for taxes to auto generate base off the city

    The merchant would like taxes to generate based of the city he is working in. The merchant travels to different cities and he does not want to have to add /change the taxes for items for every city he is in.

    3 votes
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    1 comment  ·  Clover Flex  ·  Flag idea as inappropriate…  ·  Admin →
  12. Longer cord for the Mini tethering

    Hardware Suggestion*

    The cord that comes with he Mini is sometimes too short for clients. A variety of cord sizes to purchase would be really helpful if at all possible!

    4 votes
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    0 comments  ·  Clover Mini  ·  Flag idea as inappropriate…  ·  Admin →
  13. Sleeve Color Options

    Multiple color options for Clover protective silicone sleeve to provide customizable look/experience

    2 votes
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    0 comments  ·  Clover Flex  ·  Flag idea as inappropriate…  ·  Admin →
  14. Ability to see all items and notes on email receipts for Clover Go

    Merchant would like the ability to see all items and notes on email receipts for Clover Go. Feature is currently only available on Web Dashboard for Clover Go accounts.

    4 votes
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    1 comment  ·  Clover Go  ·  Flag idea as inappropriate…  ·  Admin →
  15. Clover Go: allow invoice numbers on cash transactions

    The merchant request for allowing invoice number for cash transactions on the Clover Go instead just having the note option

    4 votes
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    0 comments  ·  Clover Go  ·  Flag idea as inappropriate…  ·  Admin →
  16. Remove 'Card Present YES' default toggle in hand-key mode on Clover Go

    Users (and resellers) have not been notified of the new toggle switch under the Key/Scan menu. It defaults to YES every time you open the app. This is causing Visa and MC initiated chargebacks that merchants cannot dispute (handkeying a chip card that is "present"). There should be Yes or No bubbles instead of any default. So, our users all have to be called and MOTO clients will need to switch the toggle to NO for every transaction. Lots of angry merchants who are losing money!!

    2 votes
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    0 comments  ·  Clover Go  ·  Flag idea as inappropriate…  ·  Admin →
  17. Itemized Merchant Receipts on Clover Mini

    Currently on the Mini Itemized merchant receipts are not possible. However on the clover station itemized merchant receipts are possible. Would like to request this to be the same on the clover mini as well.

    5 votes
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    0 comments  ·  Clover Mini  ·  Flag idea as inappropriate…  ·  Admin →
  18. Control music player from Clover Device

    To be able to control music from the point of sale. Even being able to play Pandora/other music streaming from an IPad. which can connect to the Point of Sale and speakers via Bluetooth, would be ideal.

    1 vote
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    0 comments  ·  Clover Station  ·  Flag idea as inappropriate…  ·  Admin →
  19. Show "change due amount" in tethered Clover Mini

    To be able to view the changes due for customer to see on the tethered Mini. Right now it is not showing the changes due rather it shows on the station which customer cannot view.

    3 votes
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    0 comments  ·  Clover Mini  ·  Flag idea as inappropriate…  ·  Admin →
  20. Spanish language on the Clover Station 2018

    Please enable spanish for Clover Station 2018. It's available on the Mini and Flex, and rather easily so. Meanwhile, on our flagship device, the most popular/second most popular language on the planet is not.

    3 votes
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    0 comments  ·  Clover Station  ·  Flag idea as inappropriate…  ·  Admin →
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