Clover Devices

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  1. Add note when deleting order

    Add the ability to create a note for a deleted item or deleted order and the ability to track deleted orders.

    2 votes

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  2. Add the ability to see statistics of how my business performe hourly in a bigger range

    I was trying to do it and is not possible it just shows me how my business performed hourly in one day at a time if I want to see like the last 6 months, for example, to see what hours are more profitable to make decisions I cant do that.

    2 votes

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    0 comments  ·  Clover Peripherals  ·  Flag idea as inappropriate…  ·  Admin →

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  3. set online ordering purchase limitations

    set purchase limitations on online ordering in order to prevent catering orders being expected within an hour

    1 vote

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  4. Notification for Declined Reoccurring Payments

    We have a wine club set up and we set it up with reoccurring payments in Clover. So we have 60+ users right now and we have to go through them all individually each month to see if the card was declined or not. It would be really helpful if we could receive an email notification when cards are declined in the reoccurring payment section.

    We want to promote it more, but this part of the process is so time consuming that if we scaled up to 100-150 people then we wouldn't be able to maintain the program b/c we…

    2 votes

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  5. Remove Gift Cards from Batch Total

    Net batch totals should reflect the net amount deposited into the bank. Gift card activations are included in the net batch total and need to be manually subtracted to match bank deposit.
    I propose that gift card activations not be included in the net batch total.

    1 vote

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    0 comments  ·  Clover Flex  ·  Flag idea as inappropriate…  ·  Admin →

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  6. VOID NOTIFICATIONS

    Allow the user to opt in and out of certain notifications to their email, SMS, or Clover G2 App!

    2 votes

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  7. Partial refunds on the Clover Go g2 app

    Merchant would like the partial refund option on the Clover Go G2 app as they currently have in the G1 app.

    1 vote

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    0 comments  ·  Clover Go  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Tabletop kiosk

    I would like to have a tabletop kiosk similar to Ziosk, we do not have wait staff in our restaurant because 1. it is hard to find employees and 2 we like to be contactless when possible. We are currently using QR codes on the tables, but the ordering website is a bit confusing for some. Having a kiosk to put on the tables would be great for our older customers, and and a great contactless way of ordering which is extremely important in this Covid world.

    1 vote

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  9. Remove order notes for clover online.

    I would like to have the option to turn off the online ordering notes. Customers are not choosing modifiers they are putting request in the notes, for example extra ranch, our wings come with ranch or blue cheese but extra ranch/blue cheese I charge for. The customers are just putting the request in the order notes. We are losing money.

    1 vote

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  10. Change the refund process to be able to do a full refund and not have to refund the full amount and re-ring the sale.

    Change the refund process to be able to do a full refund and not have to refund the full amount and re-ring the sale.

    1 vote

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  11. Cash transaction authorization

    I need to restrict the ability to close or finalize a cash transaction by employee. All cash transaction sale can be finalized by manager or other authorized employee

    1 vote

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  12. language input

    how to charge the delivery fees?

    1 vote

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  13. Order number for online orders to match with in store orders number sequence

    Merchant would like to have the online order to follow the same sequence of the orders that are assigned by the device

    1 vote

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  14. Order receipts use too much paper on larger fonts

    The order receipts are extremely wasteful when using medium or large fonts. All order receipts have too much information, and information is repeated.

    When medium font size is selected, there are dotted lines and empty space between each item which causes the paper to be unnecessarily long.

    While the large font should not have to be used, it is our only option as the small font is too hard to see at a distance for our chefs, and the medium font wastes too much paper. Although the large font is not ideal, it still uses less paper than the medium…

    1 vote

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    0 comments  ·  Printers  ·  Flag idea as inappropriate…  ·  Admin →

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  15. Order receipts waste too much paper on larger fonts

    The order receipts are extremely wasteful when using medium or large fonts. All order receipts have too much information, and information is repeated.

    When medium font size is selected, there are dotted lines and empty space between each item which causes the paper to be unnecessarily long.

    While the large font should not have to be used, it is our only option as the small font is too hard to see at a distance for our chefs, and the medium font wastes too much paper. Although the large font is not ideal, it still uses less paper than the medium…

    1 vote

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  16. Virtual terminal -Need to have ability to resend an existing invoice to a client. Currently we must delete the invoice and creat a new one.

    The Virtual terminal - Need to have the ability to resend an already existing invoice to a client. Currently we must delete the invoice and create a new one.

    1 vote

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  17. We've had two Merchants leave because Printer Failure Clover Mini

    Clover Mini makes it that when the internal printer fails, you cant use the order printer as a backup. We have one merchant who had a Gen 1 mini, printer fail, buy a second gen one, and right after the year mark, that internal printer failed also....after not finding an affordable solution, the Merchant is calling it quits. We know this is a software issue and profit center, instead of allowing the printer to work, or allowing a P100 or P500, CLOVER CHOOSES NOT to change it.

    1 vote

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  18. include "category" in items export

    I need to export list of our items that includes the "category" attribute. When I export the inventory from the dashboard i am not seeing the category column.
    Why would the "category" attribute not be part of the items export?

    1 vote

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    0 comments  ·  Clover Flex  ·  Flag idea as inappropriate…  ·  Admin →

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  19. Set default order type by device

    My restaurant has a Clover Station that primarily handles to-go orders and Clover Flex devices that handle dine-in orders. Currently my default Order Type is set to Dine-In, but this default applies to all my Clover devices. I want to have a different default Order Type on my Clover Station since this device mainly handles to-go (sometimes I forget to select To-Go and it defaults to Dine-In).

    I would like to have the option to set a default Order Type based on device. The account-level default Order Type should still exist, but if the device has a device-specific default Order…

    2 votes

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  20. Variable Sales Tax Rates Linked to Revenue Classes

    NY State has arcane sales tax rules. It would be nice if sales tax could be charged to taxable items and not to non-taxable items automatically, depending on which revenue class the item belonged to. All current workarounds are impractical.

    1 vote

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    0 comments  ·  Clover Mini  ·  Flag idea as inappropriate…  ·  Admin →

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