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Devices/Hardware

Welcome to the feedback forum for Clover Devices and Hardware. Please share your ideas for how we can update our hardware to improve merchant and customer experiences at the point of sale. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Device Setup: Were you able to easily put together and configure your device? Please express your thoughts on the device setup process here. 

2. Individual Device Categories: Share your ideas that have to do with all things hardware including the design, functionality, durability, compatibility, and more.  

3. Accessories/Peripherals: In this category, you can post all your thoughts on Clover accessories and peripherals such as the pin-pad, cash drawer, scales, scanners, and printers.

4. Other Device/Hardware Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.

Devices/Hardware

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239 results found

  1. The option to have auto print and a manual print at same time.

    5 votes

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  2. when entering one order for one item with quantity of more than 1, the qty appears on right as well as item number: this is confusing as it prints on "printer order" showing as "qty number" and "Item number" too close together, making it appear as two numbers together
    example if qty is 5 and item number is "1" , it appears as printed "5 1"
    i think the item number should be on left before item name

    1 vote

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  3. Please improve the battery back-up for the Clover Mini to allow completion of existing orders when there is a power failure. We had a full house when the power went out and the Mini went dark. We were able to use the Handheld device to reenter and complete processing all the orders. When the Mini came back on-line, we had to go in and cancel the original orders.

    3 votes

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    1 comment  ·  Clover Mini  ·  Admin →
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  4. The label printer mentioned above provides the same features and more such as wireless, bluetooth, and ethernet connections. The cost is half of that compared to the Epson and has great reliability.

    4 votes

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  5. This product provides the same service of Epson printers with better reliability, ease of use, wifi, bluetooth, and ethernet networking capabilities, and much better cost at $249.99 to purchase new.

    5 votes

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  6. there should be an option for customers to be selected for a transaction so the merchant can keep track of orders. instead of putting this information in the note sections

    3 votes

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    0 comments  ·  Clover Go  ·  Admin →
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  7. 2 votes

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  8. Business Type: Butcher Shop

    The merchant has scales setup through out the location along with a Brother-label printer. The scales are not connected directly to the clover devices (Scale: Digi SM 5100)

    The merchant would like to be able to weigh an item, walk to any Clover Station at the location, scan the item (Scanner: Zebra DS 2208) the display would show the item name as well as the price according to weight. I advised the Business Consultant, the clover inventory application requires the item to exist within the inventory database in order to show the name, once recognized as…

    3 votes

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  9. Merchant would like a wider screen for the clover flex like the old clover mobile , it was easier to see the whole register app and place orders right now it’s too narrow and not easy when they have a very large menu items

    1 vote

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    0 comments  ·  Clover Flex  ·  Admin →
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  10. Received an official Clover TML90. It's actually got an ethernet interface. yet the clover app only supports a USB connection. You support star printed both USB and ethernet, why not a label printer.As we use a label printer as a kitchen printer, it makes sense to have it located in the kitchen some 50 feet away from the pos - not ideal to run a USB cable that far.

    4 votes

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  11. Received a clover official TML90. it's actually a peeler mode. yet when feeding labels thru the peeler mechanism, we find that ina. 3 item print job, only labels 1 and 3 print, label 2 never prints.

    1 vote

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  12. IF the medium or small font is chosen and printed on the recommended 1.125 inch long labels, we get 2 orders printed on 1 label. if we choose the large font, we get 1 item per label.. the issue with large font is when we use a lot of modifiers per item - as many as 10 and so with the large font, we cannot see all modifiers

    10 votes

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  13. Firing a CANCELLED or VOIDED/DELETED ticket when an item or order is deleted or cancelled so the kitchen knows to NOT make that item or order

    32 votes

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  14. Can we hardware an order printer. Some kitchen printer straight to the pos please. Make it not reliant on a network. Eliminating a potential problem from the eco system.

    8 votes

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  15. Allow order types ToGo and Pickup to be printed in RED ink. This would help the kitchen identify those orders immediately and help them prioritize kitchen resources accordingly. Very helpful during busy times!

    16 votes

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  16. Toast has it. We need it. More options and more efficient. Please

    5 votes

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  17. On the Kitchen Printer when it pulls out the ticket it should all read on the left side. Example (Bean Burrito) is on the left (with cheese) should also be on the left not on the right.

    9 votes

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  18. When two clover minis are tethered together, they work great by showing the customer the welcome screen and the employee enters the transaction on his/her end. When it's a debit/credit transaction, all is well, and it displays perfectly on customers facing terminal, but when the transaction is EBT, it will only allow the card to be swiped on the employee's terminal. I have looked at the settings, and spoke with customer service, and it seems there needs to be an update for this. Thank you.

    3 votes

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    0 comments  ·  Clover Mini  ·  Admin →
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  19. Merchants are requesting a more seamless direct integration with a KDS. They are aware of the 3rd party apps but prefer a Clover integration.

    37 votes

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  20. 15 votes

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