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Devices/Hardware

Welcome to the feedback forum for Clover Devices and Hardware. Please share your ideas for how we can update our hardware to improve merchant and customer experiences at the point of sale. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Device Setup: Were you able to easily put together and configure your device? Please express your thoughts on the device setup process here. 

2. Individual Device Categories: Share your ideas that have to do with all things hardware including the design, functionality, durability, compatibility, and more.  

3. Accessories/Peripherals: In this category, you can post all your thoughts on Clover accessories and peripherals such as the pin-pad, cash drawer, scales, scanners, and printers.

4. Other Device/Hardware Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.

Devices/Hardware

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239 results found

  1. merchant requesting when a customers sees the option to enter their pin numbers to show numbers and letters as well some customers have their pin with letters instead of numbers .

    9 votes

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    1 comment  ·  Clover Flex  ·  Admin →
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  2. There needs to be a Black version of the Clovers - especially the Station for restaurants where a white POS does not fit their ambiance

    9 votes

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  3. Can we hardware an order printer. Some kitchen printer straight to the pos please. Make it not reliant on a network. Eliminating a potential problem from the eco system.

    8 votes

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  4. Set a different ringer (and a strident one) when a transaction is declined: to alert the employee who is processing the transaction and avoid for that transaction to pass unnoticed. it has happened in my salon: the screens sequence did not make it clear that a transaction was refused, and no beep came on to make it conspicuous.We got defrauded without being alerted!

    8 votes

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    Back Log  ·  1 comment  ·  Clover Flex  ·  Admin →
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  5. I have the Clover Flex. We use this as our register. We also have staff using the App paired with the Go to make transactions. Post sale on the Go it asks to print, text or email a receipt. When I click print I receive an error message. I would like for the App to work with and print remotely to the Flex Station. When we have the Flex reprint these transactions they ARE NOT itemized, for reasons necessary to my business, this is a huge security problem. Please adjust the app to sync with the Flex printer. Thank you…

    8 votes

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    0 comments  ·  Clover Flex  ·  Admin →
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  6. Would like the functionally for Clover Go version 2.5.3 for customer orders opened using the Clover Station under the Customers app to add order, and when paid using Clover Go, to reflect on the customers app as an order for that customer

    8 votes

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    3 comments  ·  Clover Go  ·  Admin →
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  7. Merchants want to tap cards on all devices…. It is easier, faster and reduces wear and tear on their chip card reader. Merchants don’t want to buy a duo just so they can accept contactless transactions. We would also like to see a simple inexpensive Bluetooth ( or connected) card reader with contactless option that would pair with solo, duo or other devices in case the main card reader breaks

    7 votes

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  8. Add the option for a service charge on Clover Go

    7 votes

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    1 comment  ·  Clover Go  ·  Admin →
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  9. Add service fees to Clover Go . The merchant wants to be able to add tips, taxes and service charge together in a transaction.

    7 votes

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    0 comments  ·  Clover Go  ·  Admin →
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  10. Have the ability to disable/enable the USB ports in the Clover to avoid unauthorized devices being connected. If the USB port is disabled, any device plugged in that port will not communicate or sync with the Clover.

    7 votes

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  11. Merchant wanted to have a fire printing hour.

    7 votes

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  12. Merchant would like the auto deduct quantity feeature to be available on the clover go app

    7 votes

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    1 comment  ·  Clover Go  ·  Admin →
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  13. I have a clover KDS (Kitchen Display), but its lacking several features.

    1. When in an instore order is placed, there needs to be a chime/notification to notify the kitchen staff.

    2. Should be an option to manually print orders instead of automatic.

    3. When an order is prepared there should be a way to notify the main clover display that the order is ready.

    4. There should be a timer at the top of the orders instead of the time

    6 votes

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  14. My restaurant has a Clover Station that primarily handles to-go orders and Clover Flex devices that handle dine-in orders. Currently my default Order Type is set to Dine-In, but this default applies to all my Clover devices. I want to have a different default Order Type on my Clover Station since this device mainly handles to-go (sometimes I forget to select To-Go and it defaults to Dine-In).

    I would like to have the option to set a default Order Type based on device. The account-level default Order Type should still exist, but if the device has a device-specific default Order…

    6 votes

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  15. restaurants have been asking for a smaller device to accept orders at tables. They would like something geared more towards the size of a Cellular Device instead of the Flex. This would only be allowed to accept orders, not payments

    6 votes

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    1 comment  ·  Clover Flex  ·  Admin →
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  16. I need a printer that can print in both languages on the same kitchen ticket. This requirement of a dual language ticket is needed because of the racial composition of staff in my international kitchen. I have both Chinese speaking and English speaking staff and that is what both languages needed to be on the same kitchen ticket. Even my previous 10-year-old POS can do that.

    6 votes

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  17. After recent update, items printed on kitchen tickets are not separated with a line or spacing options, making the ticket harder to read when multiple items are ordered. A line between items would make reading easier, especially with modifiers.

    6 votes

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  18. We would appreciate being able to see the customer name column in the orders app. We realize we can see the name under the "notes" column but we often use this area for actual notes. We also realize we can click on a specific order and then the customer name will appear on the next screen but this is difficult when there are many orders on the list. It would be great if we could see the customer name instead of the order code.

    6 votes

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    0 comments  ·  Clover Flex  ·  Admin →
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  19. Merchant would like the ability to change the order type default at the device/station level. Merchant uses dedicated devices for dine in and take out/delivery service and it saves them time if the default on that device is set for the type of order that is typically received on that station.

    6 votes

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  20. merchant called in due to wanted to know if there is a way to print the orders receipt multiple times on the kitchen printer

    6 votes

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