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Devices/Hardware

Welcome to the feedback forum for Clover Devices and Hardware. Please share your ideas for how we can update our hardware to improve merchant and customer experiences at the point of sale. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Device Setup: Were you able to easily put together and configure your device? Please express your thoughts on the device setup process here. 

2. Individual Device Categories: Share your ideas that have to do with all things hardware including the design, functionality, durability, compatibility, and more.  

3. Accessories/Peripherals: In this category, you can post all your thoughts on Clover accessories and peripherals such as the pin-pad, cash drawer, scales, scanners, and printers.

4. Other Device/Hardware Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.

Devices/Hardware

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33 results found

  1. Have the ability to allow Clover Go to have access to the full inventory including modifiers that are added to the inventory.

    32 votes

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    11 comments  ·  Clover Go  ·  Flag idea as inappropriate…  ·  Admin →
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  2. Be able to send an invoice via email directly from Go app, similar to how Square does it.

    This would need to include the ability to pay the invoice online.
    Would love to be able to compete with Square on this. Lost several deals because of not having this feature.

    27 votes

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    Under Review  ·  1 comment  ·  Clover Go  ·  Flag idea as inappropriate…  ·  Admin →
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  3. Clover Go should have access to ring up variable-priced items from the inventory. Currently it will show in the dashboard but it will not reflect in the Clover Go when you are ringing up an item by inventory.

    18 votes

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    Planned  ·  2 comments  ·  Clover Go  ·  Flag idea as inappropriate…  ·  Admin →
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  4. Merchant needs the clover go to send employees carbon copy receipts of there transactions only.

    15 votes

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    Under Review  ·  0 comments  ·  Clover Go  ·  Flag idea as inappropriate…  ·  Admin →
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  5. I process for a growing franchise called Outer Banks Boil Company. They specialize in low-country boils where they offer "Pots to go" for people that want to steam themselves, or catering where they come to your vacation home and do on-site boils. For their on-site work they use the Clover Go. The ability to accept gift cards AND split checks without having to purchase a Clover Flex is a MUCH NEEDED update, please!

    12 votes

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    0 comments  ·  Clover Go  ·  Flag idea as inappropriate…  ·  Admin →
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  6. Go back to the previous app version. The app update is terrible. All useful functionality was removed. I’m no longer able to see individual transactions or the summary of daily sales for the past week. I don’t want to run my business from my phone, but I do need to be able to track it.

    10 votes

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    0 comments  ·  Clover Go  ·  Flag idea as inappropriate…  ·  Admin →
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    Thank you for sharing your feedback. Look for an update shortly to replace some of the functionality you’ve mentioned. Once you apply the update, please let us know what you think. We have great plans for the development of the Clover Dashboard app, and will release updates regularly. In the meantime, you can access all the previous functionality by logging in to your account at clover.com/dashboard/login.

  7. Merchant would like the tender types added via the dashboard to be view able in the clover go app

    10 votes

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    3 comments  ·  Clover Go  ·  Flag idea as inappropriate…  ·  Admin →
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  8. Would like the functionally for Clover Go version 2.5.3 for customer orders opened using the Clover Station under the Customers app to add order, and when paid using Clover Go, to reflect on the customers app as an order for that customer

    7 votes

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    3 comments  ·  Clover Go  ·  Flag idea as inappropriate…  ·  Admin →
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  9. Add the option for a service charge on Clover Go

    6 votes

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    1 comment  ·  Clover Go  ·  Flag idea as inappropriate…  ·  Admin →
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  10. Add service fees to Clover Go . The merchant wants to be able to add tips, taxes and service charge together in a transaction.

    6 votes

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    0 comments  ·  Clover Go  ·  Flag idea as inappropriate…  ·  Admin →
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  11. Merchant would like the auto deduct quantity feeature to be available on the clover go app

    6 votes

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    0 comments  ·  Clover Go  ·  Flag idea as inappropriate…  ·  Admin →
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  12. Merchant wants Clover Go transactions listed with dates (ie 3/6/19)and not categories such as yesterday, last 7 days, last 14 days etc

    5 votes

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    0 comments  ·  Clover Go  ·  Flag idea as inappropriate…  ·  Admin →
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  13. 4 votes

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    2 comments  ·  Clover Go  ·  Flag idea as inappropriate…  ·  Admin →
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  14. Users (and resellers) have not been notified of the new toggle switch under the Key/Scan menu. It defaults to YES every time you open the app. This is causing Visa and MC initiated chargebacks that merchants cannot dispute (handkeying a chip card that is "present"). There should be Yes or No bubbles instead of any default. So, our users all have to be called and MOTO clients will need to switch the toggle to NO for every transaction. Lots of angry merchants who are losing money!!

    4 votes

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    0 comments  ·  Clover Go  ·  Flag idea as inappropriate…  ·  Admin →
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  15. Add button to send order as invoice to customer like on the virtual terminal

    3 votes

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    0 comments  ·  Clover Go  ·  Flag idea as inappropriate…  ·  Admin →
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  16. there should be an option for customers to be selected for a transaction so the merchant can keep track of orders. instead of putting this information in the note sections

    3 votes

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    0 comments  ·  Clover Go  ·  Flag idea as inappropriate…  ·  Admin →
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  17. Can we please bring back displaying the MID's underneath the DBA when switching locations with the same DBA name.

    3 votes

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    0 comments  ·  Clover Go  ·  Flag idea as inappropriate…  ·  Admin →
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  18. Having to wait to invoice a customer until I'm at a desktop is not only inconvenient but completely redundant to why I purchased the Clover Go in the first place. This is not mobility and is not simple. Fully regretting leaving square. .03% is not enough of a savings to make this inconvenience "worth it".

    2 votes

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    1 comment  ·  Clover Go  ·  Flag idea as inappropriate…  ·  Admin →
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  19. Hi Clover team - this is Mark with Fiserv. The Clover Go G1 and G2 mobile apps should have a section to enter in address information. Especially when merchants are keying in transactions in the app, address verification is very important to avoid risks of disputes and chargebacks. Is this a feature that is coming?

    2 votes

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    0 comments  ·  Clover Go  ·  Flag idea as inappropriate…  ·  Admin →
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  20. I travel around and sell which is why I chose the Clover "GO".

    In the Clover Go app, I would like to be able to select from my preset tax rates at checkout, as I have multiple sales tax rates I need to apply depending on the tax region I am in.

    Current G2 app appears like it can, but the rates cannot be interacted with. G1 app does not show any other tax rates other than what is applied to the item.

    2 votes

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