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Devices/Hardware

Welcome to the feedback forum for Clover Devices and Hardware. Please share your ideas for how we can update our hardware to improve merchant and customer experiences at the point of sale. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Device Setup: Were you able to easily put together and configure your device? Please express your thoughts on the device setup process here. 

2. Individual Device Categories: Share your ideas that have to do with all things hardware including the design, functionality, durability, compatibility, and more.  

3. Accessories/Peripherals: In this category, you can post all your thoughts on Clover accessories and peripherals such as the pin-pad, cash drawer, scales, scanners, and printers.

4. Other Device/Hardware Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.

Devices/Hardware

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35 results found

  1. When a merchant has order types enabled (i.e. Dine-in, Delivery & Pick-up) the delivery option/CNP transactions should automatically print a receipt with tip line - when Dine-in and Pick-up are selected (CP Transactions) tipping on the Pin-Pad should be the primary tipping method.

    Working with a QRS Pizza delivery shop on a duo that wants in-person tipping on Pin-Pad and a printed receipt with tip line for delivery orders.

    Thank you!

    1 vote

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  2. I need to restrict the ability to close or finalize a cash transaction by employee. All cash transaction sale can be finalized by manager or other authorized employee

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  3. how to charge the delivery fees?

    1 vote

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  4. We are a grocery store that also do wholesale business, so we need to making transactions on Clover dashboard for better navigation.
    Clover is not yet built to fit larger grocery business needs.
    Hope to see a better Clover to fit our business.

    1 vote

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  5. Many times same customer has to enter email each time they come back and slow it slow the line up.

    Square and Toast does this

    1 vote

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  6. while using the register and clover dinning app to place a order it is notice that the search bar option is not visible and I would like for that feature to be visible while placing the order

    1 vote

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  7. Please make available the option to set homepage on Clover web browser.
    There's an option on the menu of the browser but does not work.

    1 vote

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  8. There needs to be a way to do an exchange of merchandise for items rather than those that are the same price as the items being returned. Currently if a customer wants to exchange an item they are only able to exchange that item for something of the same value. They should be allowed to exchange an item for anything in your inventory. Example: if a customer is bringing back an item for $50 and wants to exchange if for a $25 item and a $10 Item right now it does not give you that option. It only allows you…

    1 vote

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  9. Merchant wanted an option to let the employees select the role they are doing int that specific day

    1 vote

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  10. This is not a want, but absolutely a need. Bars/breweries/coffee shops. Basically anyone worried about someone walking out on a tab needs this feature. It is less than efficient to jump to the auth tab back and forth. The auth tab also doesn’t save to an order. Even if you can start an auth then from the auth tab create an order and it saves the card to that order, that would work. Anything less than that or the original pre auth option is less than average. Basically every other system out there can do this.

    1 vote

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  11. Hello. yesterday my equipment for barbershop and salon arrived. but this system does not have the ability to divide tips for each member nor does it have the ability to divide the amounts by individual for each service the employee did. this delays my day because I have to do it manually daily and write down each service and its prices for each person in the barbershop. it's a problem for me. they should add an app for this to be printed individually per person per service and tips

    1 vote

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  12. can you guys add a "search" button on the online ordering system with clover, customers don't need to scroll through pages of menus

    1 vote

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  13. How come there is no deletion tap to show how much in items were deleted before the sales transactions takes place, in theory someone walks in orders leave his cash on the table and walks out the employee goes back in and delete all the items except for one pocketing the rest of the money. Charging for one item and putting in the register money just for the one item. This can only be done on cash transactions, the credit card transactions are accounted for,

    1 vote

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  14. Cash back option needs to be available on the Clover Solo and Duo/Pro.

    1 vote

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  15. Prompt for payments on station display instead of mini when using clover pro

    1 vote

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