Reporting

  1. Multi-Site Payments Reporting

    For merchants who own or operate multiple locations, it would be nice to have the ability to see reporting for those locations on one dashboard. Love all of the reporting options today (Total payments, by item, by employee, taxes, etc.) but would like to have that information aggregated across all of my locations somewhere.

    17 votes

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  2. Clover transaction report by Devices should include disassociated devices

    If a merchant has more than one Clover device and one of the devices is removed from the account then they should still be able to sort and run reports of transactions by specific devices including any disassociated devices.

    3 votes

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  3. Reporting clarity: lineitemsexport.csv Column Q - R

    please remove the amount listed in Column Q as it is redundant with Column R. Merchant would like to be able to sort by items shown in Q and are reporting that it is difficult with the amount listed in the same column.

    1 vote

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  4. Removed items report on dashboard needs to be able to select a single order number and pull a CSV report of that order.

    Removed items report on dashboard needs to be able to select a single order number and pull a CSV report of removed items and added items, with dates and times of occurances.

    1 vote

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  5. See the name of the server who sold it for marketing and upselling purposes

    merchant wanted to know how to have an average guest report where she is able to see which server sold what product
    educated the merchant she can do an and employee item report to see which items guest order more , but merchant also wants to see the name of the server who sold it for marketing and upselling purposes

    1 vote

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  6. Card Verification Method Transaction Reporting

    The merchant is requesting that we include the CVM such as signature, online_pin, etc. on the exported Transactions report. The merchant does not have an option to get this information in a spreadsheet format. Therefore, they have to manually go into the “transaction details” via the Clover Web Dashboard>Transactions App> Transaction Details>CVM for every transaction.

    1 vote

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  7. Reporting to have reference ID #

    Merchant requested that the Batch report have a confirm ID # (similar to Terminal batch reports

    1 vote

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  8. total sales resets with Reporting

    Merchant would like for total sales on the front of the device to reset with reporting even if the batch does not close out. To have cash included.

    1 vote

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  9. Reporting App summary with detailed transactions with the device ID (if more than one device)

    merchant called in because he wanted the reporting app to show detailed transaction reports, a summary of what device sold and what items for merchants with multiple devices. And a summary report of line items all on one page

    1 vote

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  10. Reporting app - Issues with coding on the mobile version

    The Reporting app has a section called Payments by Card Type. This sections has 4 colums : Payments, Tips, Service Charges and Total.

    When viewing the reporting app from the Mobile Version of the Clover dashboard, the Card Type section lists these 4 colums as Payments, Refunds, Manual Refunds and Net Total.

    So merchant who are on the Mobile site think that refunds are bring issues when in reality those are the tips and service charges collected.

    Resolution: Change the lable of these to sections on the Mobile version to match the regular computer version of the Clover Web Dashboard.

    2 votes

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    under review  ·  1 comment  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
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