Reporting

  1. most restaurant managers and owners are asking for more robust reporting in the reporting applicaiton

    Please enhance the reporting application to offer much more detail reporting, such as a breakdown of splitting service charges so they know exactly what to pay out their employees without having to calculate it themselves.
    Also many merchants really like all of the reporting capabilities other point of sales systems have that clover does not have.

    Reporting is crucial for businesses and for dine in restaurants they are used to having certain reports that Clover does not have.

    6 votes

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  2. Please add more function to reporting app

    merchant would like for the reporting app to be more detailed

    6 votes

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  3. Would like reporting on sales by hour of the day (and revenue class)

    Clover already collects the hourly sales data and displays it in dashboard, but only for today. We'd like to see trends in sales by hour of the day. But reporting doesn't allow this feature.

    Would like this report to include filter by revenue class. This way our manual payments for maintenance clients or large projects can be separated from the true retail revenue in the brick-and-mortar store.

    2 votes

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  4. Offer a total hours worked report for employees

    When it come time to pay every two weeks we have to add up each individual employee day by day to get total hours worked over a pay period. Im at a lost how a report can't be run to give you total hours worked for a specific time period for all of employees. Crazy....is it because you guys are trying to make payroll difficult so you can sell payroll services...i don't get it.

    3 votes

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  5. Allow for custom reports

    I should be able to take any of the base reports and filter, total, and add fields as necessary. The existing reports are not sufficient to my company's needs, and we're spending days each month to export the data that we need to create reports outside of Clover.

    Right now we need to run the sales, tenders, and discounts reports for every employee in order to collect the information we need, and then we have to collate and transform that information. I would expect any POS system to have much more robust and flexible reports.

    12 votes

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  6. Create an option for either custom or multiple filters to be used in reporting.

    In order to report the information we need (sales separated by sales tax rate and tender), we have to pull two separate reports and manually combine them. We would much prefer having the option to customize reports based on the information we need. Reports need much more customization in the data that can be reported and filtered and how reports are built. Being able to combine and report information from payments, inventory, and orders would go a long way towards streamlining the Clover report process.

    8 votes

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  7. Reporting

    To make amount collected and deposit amount reconcilable. Deposited amount may include fees, service charges, chargebacks and reversals. This causes confusion for the merchant and they think funds are missing since all totals are not in same place.

    3 votes

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  8. Add a CRM function for reporting top clients and client purchases

    We need a report that will pull client data connected to sales so you can see who is our top client by sales or by category etc. This is a basic CRM report that is critical for retail

    1 vote

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  9. 2 votes

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  10. Make employee device reports available on the dashboard

    Reports that currently only run on the device should be able to be run from the dashboard. Example: employee report for certain device gives breakdown of all transactions per employee for that specific device...we have to go to each device to run that report... but we should be able to run that from within the dashboard.

    1 vote

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  11. Device name on employee reports printed from device

    Please print the device name on reports printed from a certain device. The employee report shows each employee but if you have 12 registers you don’t know which report can from which device.

    1 vote

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  12. Create an hourly sales report

    So that merchants can see their busiest hour and their best products and pull it out by date range, too

    6 votes

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  13. MERCHANT ASKING THAT REQUESTED REPORTS NOT HAVING EXPIRATION DATE

    Merchant is asking that requested reports to not have an expiration date. Merchant also requested for a way to save reports because when report is exported from excel, or manually saved to a word document, everything is tangle and not in precise rows/columns to read.

    4 votes

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  14. I need to be able to run reports for consignment partners that show what days their items sold and how much each item what sold for.

    Right now your report only offers the total sales per label for a sales period. I need to be able to provide my partners with an itemized report of their item's sales. :(

    4 votes

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  15. Multiple shifts per day tracking

    We should be able to set up 2-3 shifts per day and see each shift on a report

    4 votes

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  16. want to be able to see the removed items on the printed reports from the clover POS

    want to be able to see the removed items on the printed reports from the clover POS

    1 vote

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  17. track number total number of customer visits

    it would be great if Clover could total the number of visits a customer makes to the business. I know it shows past orders. But it'd be nice if you could total the number of visits and the dollar spend

    2 votes

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  18. 6 votes

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  19. faster turn around time when generating reports.

    merchant and also the sales rep, are annoyed at the turn around in receiving reports when they request it. they are requesting an faster turn around time to have reports generated from the cloud storage.

    2 votes

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  20. customer name on receipt

    Recent update that has been done is not allowing to see the customer name that was entered in the Virtual Terminal on the Receipt. The receipt used to show the customer first and last name from when we entered it into the Virtual Terminal. Please add back in.

    1 vote

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