Reporting

  1. Deleted Order Reporting

    Merchant would like to be able to view deleted orders and have a report he can pull for this.

    30 votes

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    under review  ·  4 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  2. Option to Minimize Information on Reporting

    merchant would like to be able to minimize the information on the Items report

    8 votes

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    2 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Sonam Sharma responded

    can you provide more details ?or set me up with merchant to know which information they want minimised and why ?

  3. Default Reporting Options - Month and Week

    1. Last Month. Instead of pulling the last 30 days, it would be ideal if, as a pre-set report not requiring choosing start and end dates, Clover could pull a preset report for the immediately prior month. It would be a more complicated yet better idea if all previous months could be chosen as options without needing to choose start and end dates.
    2. Last Week. This report would require an enhancement to allow the merchant to define their business week start day. We do something similar now in letting a merchant define what time of day to begin Clover reporting. Allowing…
    11 votes

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    under review  ·  1 comment  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  4. Reporting app - Issues with coding on the mobile version

    The Reporting app has a section called Payments by Card Type. This sections has 4 colums : Payments, Tips, Service Charges and Total.

    When viewing the reporting app from the Mobile Version of the Clover dashboard, the Card Type section lists these 4 colums as Payments, Refunds, Manual Refunds and Net Total.

    So merchant who are on the Mobile site think that refunds are bring issues when in reality those are the tips and service charges collected.

    Resolution: Change the lable of these to sections on the Mobile version to match the regular computer version of the Clover Web Dashboard.

    2 votes

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    under review  ·  1 comment  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  5. Customizable Sales Report Layout

    Some merchants would like to change or adjust the format of the sales report provided by the reporting app. In some instances merchants just need the overall amount for the day broken down in cash & credit cards.

    29 votes

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    4 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Sonam Sharma responded

    I am a bit confused by this ask of “In some instances merchants just need the overall amount for the day broken down in cash & credit cards.”

    We do have this capability in Tender stats reports ?
    which number breakdown are they looking for in cash and credit card which is currently not given ?

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