Printers

  1. Kitchen printer being able to print all items separately with push of one button

    I would like the kitchen printer to be able to prints all items on a receipt separately with the push of one button. I.e. burger 1 prints with mods, burger 2 prints with mods two tickets. all’s for order 27 easy labels has this but not for kitchen printer

    1 vote
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  2. Easier way to add labels on multiple kitchen printers

    and an easier way to add the label for every different kiosk for a big business with different stations. Currently, when you add it on the app it is not useful when you have 1 Clover Station and different points of sale

    ie. on a food truck fair

    1 vote
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  3. Change the size of the receipt

    The merchant request that the size of the paper is changed,
    Here are the merchants comments


    1. The receipt for the regular Credit Card for the merchant copy is 8 inches long is double from the other vendors Receipt length.
      2- the Customer copy for the regular Credit Card is about 5.5 inches long the other vendors receipt length is 3 3/4 inches.

    3- On the end of the day when the time come to close the day the
    summary/detail report is about 2.5 to 3 feet long depend from the day of the week. Normal will be 8-14 inches.

    10 votes
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  4. Notification when there is communication issue with the kitchen printer

    When the kitchen printer goes offline there needs to be a notification that stays on the screen that requires acknowledgment from the server before closing the screen out. Also, when this happens the system should automatically print the kitchen chit on the receipt printer so the server can bring this back to the kitchen staff and let them know there is a printer failure of some sort. Currently, the system only flashes across the screen, puts a tiny little icon on the top of the screen that no one is going to see, and I have to manually redirect the…

    7 votes
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  5. All forms of payment on one receipt

    Example:
    $40 sale. Customer wants to pay $20 in cash and $20 with credit card. Now we have to print out a receipt for each tender type. Customer would like one receipt for the entire transaction that shows total sale and the 2 forms of payment.

    8 votes
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  6. Ability to choose which items should show up on a gift receipt.

    If 1 customer is buying 10 items for 10 random people for gifts, the gift receipt should allow me to choose which items belong to which person. So each person doesn't have to see what this customer bought for everybody. So when I choose gift receipt, it should give me a check-off menu for the items the customer purchased, and I can choose Item A, and print a gift receipt, and then print another gift receipt choosing Item B, etc. This way the 10 gift receivers can get gift receipts with just the item/s they received. And when a gift…

    2 votes
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  7. Need Remote Thermal Printer option

    Clover currently only allows for the Star SP-700 dot Matrix printer and they should implement the Star TSP 143 III L Thermal as an alternative to those who want to use thermal only in their operations.

    Lowers the cost of ownership by not having to stock 2 types of paper and ribbons.

    6 votes
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  8. Allow orders to be printed to a different station printer

    Allow an order to be printed to another station printer on the account. Orders flagged with certain labels should be able to be printed to another station instead of having to put in an additional SP700. From a "Server Station" I want anything named "Drinks" to print to a "Bar Station" and anything labeled "Food" to print to the SP700 in the kitchen. This is a VERY common setup for bars and restaurants and having an extra printer behind the bar is a cumbersome and crowded setup.

    9 votes
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  9. Designate Items in multiple labels

    The merchant is requesting a way to have items that are in multiple labels to be designated a to a specific kitchen printer from the clover dining app.

    3 votes
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  10. Kitchen printer receipts

    The merchant would like to use an SP650 printer that works with thermal paper so they don't have to worry about ribbons or using the different type of paper.

    6 votes
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  11. Printing order receipt multiple times on Kitchen Printer

    merchant called in due to wanted to know if there is a way to print the orders receipt multiple times on the kitchen printer

    2 votes
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  12. Print receipt "on this device only"

    I have 2 systems that are separate from each other (one is the kitchen, the other is for the bar). My kitchen is "cafeteria style". You order and pay at the window and receive a pager to pick up your food when it's done. We ask customers if they would like a receipt after they sign there name on the screen (credit cards), in order to not waste paper. This is not an option for us at the bar, as we can't ask customers to walk over to the station when closing out their tab. We have the option to…

    4 votes
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  13. Fire custom items similar to labeled items

    Merchant is requesting a product enhancement for clover to include the option for custom items to fire directly to the as do labeled items.

    9 votes
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  14. Wi-Fi Kitchen Printer

    Offer a Clover Kitchen Printer option that connects via Wi-Fi

    21 votes
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  15. Transactions with a Clover Mini as a pinpad should not prompt the Clover Station a second time to issue a receipt

    The Clover Station, working with a Clover Mini as the pinpad, creates a repetitive step of presenting receipt options twice, requiring the Station user to hit "done".

    If a Customer has already hit "no receipt" on the Clover Mini, the Station does not need to prompt about the order again. Fast service locations, such as convenience stores, find this to be a very large burden when processing many transactions because instead of moving on to the next order, it requires additional interaction with the screen. As a Clover Consultant, each of our fast-service locations have complained about this specific issue…

    7 votes
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  16. Kitchen Printer Void Receipts

    As a Clover merchant in the restaurant industry who uses a kitchen printer or kitchen display to send orders to a remote kitchen I need the ability to send a void receipt to the kitchen printer/display whenever an item which was previously printed is removed from an order so that my employees don't have to run back to the kitchen and tell them not to fire an item every time something is removed from an order.

    22 votes
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