75 results found
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Developer Relations
There is no way for developers to get help. We've sent multiple requests to the developer relations email, and at first got a response, but before they were able to help us, they stopped responding. Now we haven't heard back in 3 months. The community forum is full of spam and bots selling services.
We have a very small ask and just need a response from developer relations. It's not a new feature, it would probably take less than 5 minutes to setup.
1 voteHi Bryant
Please provide me some details and I will escalate your challenges with our Developer Relations manager
Thank you
Clover Communications
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Clover Gift Card App
Enhancement for Clover Gift Card App --
When setting up the Clover Gift Card App, enable on-screen prompts for the user so that it prevents them from setting up a secondary gift card entitlement number, causing unnecessary impact to the user. Potential probing prompts on screen, such as:
Do you already have a Gift Card Entitlement Number?
- If so, enter here ____ - then it would allow user to enter entitlement number, syncing and chaining the location to all other locations which share the same entitlement number
Do you plan to use gift cards at other locations?
- if yes: prompt…
1 vote -
ENABLE CLOVER APP MARKET ON CLOVER KIOSK / CLOVER COMPACT
ENABLE CLOVER APP MARKET ON CLOVER KIOSK / CLOVER COMPACT.
The Clover App Market is not available on PHYSICAL equipment Clover Kiosk and Clover Compact. In Puerto Rico we need to download the app IVU CONTROL but because the APP MARKET is not enabled, we can not do download.
1 vote -
App - Discount Send Invoice
On the clover app, my patients get a discount every time they get a certain product, however, I cannot send an invoice from the app when a discount has been applied. This should possible.
Then online, I cannot send an itemized invoice to patients, only a single total, this too should also be able to happen.Thank you in advance
1 vote -
Make current top of list in cellular data app
The cellular app should show the current device at the top of the list of devices so that the current device can be managed on the device. Also add the nickname and data usage back onto the device so merchants can be sure they are looking up the correct device without having to check the serial number.
Also add a search option so merchants can search for a different device by nickname or serial number etc. they have without logging in online.
2 votes -
USB pay display APP
I use USB Pay display and it needs an option to disable manual entry of card numbers. Had a customer scam where they pretended to swipe but entered some other card manually and had a big chargeback dispute.
1 vote -
Remove old profiles
When you log into the customer-facing Clover app, old merchant profiles still appear. This is bonkers. Why isn't there a toggle on or off for appearance on the app? Don't you want customers to have access to fresh and current profiles? Why would you keep the old ones active? In my five mile radius, 3 of the 10 profiles that appear are inactive profiles. Also, as a merchant, I should have the option of appearing or NOT appearing on the customer-facing app.
1 vote -
trevor@ellispos.com
Need shifts full functions back on the terminal. We have clients ready to leave without these features back on the stations.
1 voteHi Trevor
What features are you looking for specifically? Clover has partners with Homebase for employee shift features. We can share with them what you are looking for to make sure we fill any gaps.
Thank you
Clover Communications
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App for wireless scanners
We recently purchased the Duo station with the handsfree wired scanner and had hoped we could use our hands free Munbyn scanners to work in the warehouse to scan items in/out or even use our phones to do so. However, there's currently no app available from Clover that allows for it nor do they have a hands free scanner that would allow for automatically updating our inventory in the Clover system. So our "check in, check out" system we had planned to use for our inventory is dead in the water - we need the ability to scan wirelessly. Very…
1 vote -
Need a workflow automation app like xxxxx
It is a powerful workflow automation tool. It would allow automated emails and text messages based on workflow triggers.
1 vote -
cash
A system that tallies or knows how much cash is in the register. We have a cash and card-based business and we need to keep track of what's going in and out of the register especially when we have staff on shift
1 vote -
Gift Card app needs to be able to accept payment via Telecheck Check
The Gift Card app is currently unable to accept payment via Telecheck Check. This is a customer service fail; customers will not understand why they can make payments for everything else via Telecheck Check, but not gift cards. Please enable this functionality ASAP.
1 vote -
Reviews
Recently, we downloaded an app. The functionality and support we received from the developer were horrid. As a result, we left a negative review. The review was up for 1-2 months and has since been removed. We contacted Clover to find out how and why this was done. We were told that developers have the discretion to remove reviews. So in a nut shell, there is no transparency. If a developer decides to remove bad removes, their 5-star rating is totally skewed. It's not accurate. How do you guys allow these developers to pick and choose what reviews they keep…
2 votes -
App Shortcuts
All apps need to be able to have a shortcut button on the lefthand side of the web dashboard. Currently some of the active apps populate a shortcut buttton under the MORE tab but others must be searched for in order to access, open, and review information. Example: SHIFTS app no longer populates on the lefthand side - in order to access time reports you need to select APP MARKET, search SHIFTS in search bar, select SHIFTS then OPEN. Only then can you pull time clock reports.
1 vote -
Option to consider gratuity in Homebase's "Server Banking" feature.
In Homebase, automatically calculating the amount the server owes the house should have the option to consider gratuities. This is a huge gap in the functionality of the system for majority of our full service restaurant installs.
The formula usually goes as follows: Cash Sales - Credit Card Tips - Service Charges = Money Owed to the House.
As I said, this should be an OPTION.
3 votes -
Additional Ways to Pay
Direct debits from DDAs does not work for everyone. We need additional ways to pay app market fees, credit card, check, or echeck would be great options. This is for App and SaaS Billing,
1 vote -
App Market Billing Descriptor Change
the app market descriptor on the bank statement needs to include the MID so that multiple locations can be easily reconciled.
1 vote -
Additional charges for online ordering
Merchant needs the option to add an additional fee to orders placed through Clover Online Ordering
8 votes -
1 vote
There are some third party options that will allow rewards in Canada
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need more info after payment
In regards to the register app. I have just upgraded to a new clover system and after payment I do not get the summary of payment anymore. We used this summary to manually print receipts with tips so I can pay out tips as per the employees present when tips are given. WE are now having to go into the orders to manually pull the receipts taking more time. Is there a way to go back to having the quick recap of the payment details after payment? I sure would appreciate it.
1 vote
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