Customers Engagement (Customers, Feedback, Rewards, Promos)

  1. Customers App - Merge Customer Profiles

    Merchant would like to add locker numbers to customers' profiles for tracking purposes and be able to merge customers together to stop duplicate profiles when different cards are used for payment

    50 votes

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    12 comments  ·  Customers  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Text customer when online order is ready

    Merchants have requested the ability to text the customer when an online order is ready for pick up.

    21 votes

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    0 comments  ·  Customers  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Customers App: Alphabetize Customers' Names on Device

    The merchant stated on the dashboard the customers are in alphabetical order. However, on the device they are not. Confirmed with our test device here that on the device the customers are not alphabetized. As a workaround, advised the customer to search for the customer she wanted. However, she stated she would like for it to be the same as the dashboard.

    21 votes

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    6 comments  ·  Customers  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Assign Name\Customer name to table on floor layout

    Currently you see the server\bartender name on the floor plan but would like to see the customer name that we currently put in the order notes. It currently show up on the top of the order\table page next to the Table number. This give the Sever/bartender to know what customer is at the table or chair without opening the order\table page. May create a test field to include a name that will display on the floor plan next to the number of customer at the table and above the name of the Sever/ Bartender name on the floor plan.

    20 votes

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    planned  ·  1 comment  ·  Customers  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Customers App: Bar code scanner

    Allowing the data fields in the customer app to accept input from a bar code scanner would help employees easily find a client if they have a customer card assigned to them.

    15 votes

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  6. Alphabetize Customers App by Last Name

    Merchant would like to be able to see the Customers App customized by Last name, or to see an optional way to switch between alphabetizing by first or by last name.

    13 votes

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  7. Import Customers

    Merchant has a over 1000 customers he needs to bring over from a different device and would like this enhancement for the clover.

    13 votes

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  8. Allow the Customer App to work with Clover Go transactions

    Need to be able to enter customer information on a Clover Go order. Since it already creates a customer it should be able to put in their information.

    11 votes

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    planned  ·  1 comment  ·  Customers  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Add Caller ID to customer app. When a call comes in the customer pops up in app.

    When a call comes in from a known customer the customer app shows the customer and is ready to take an order.

    9 votes

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  10. merge customer info

    Merchant would like to be able to assign an already transaction to a customer, or move from one customer to the next or merge 2 customer profiles in case there was a duplicate profile created

    9 votes

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  11. Please allow more functionality in the Customer App

    Please, please, please add the features below asap...
    -Allow merchants to merge duplicate customer profiles
    -Allow merchants to export all of the sales data for individual customers (needed for frequent buyer programs etc.)
    -Provide different options for sorting customer names
    -The customer search function needs to retrieve any part of the customer's name. For example if the customer has two last names the search function only works if you search for the first one

    8 votes

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  12. Add “Discount” field

    Would like to be able to record a discount percentage on a customer profile and have it automatically applied to any order referencing that customer profile record

    8 votes

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  13. Custom field option in Customers App

    A boutique wishes to send promo's based on the anniversary date of a customer. Currently, the only date field is birthdate.

    7 votes

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  14. Customer Order opened on Clover station and paid on Clover Go to populate in customer app

    Would like the functionally for Clover Go version 2.5.3 for customer orders opened using the Clover Station under the Customers app to add order, and when paid using Clover Go, to reflect on the customers app as an order for that customer

    7 votes

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  15. Delivery Option and Customer Tracking

    The Station Pro and Online Ordering are great... but we need to have store staff able to enter phone orders for DELIVERIES in the online order system ... not just pickup or curbside...

    6 votes

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  16. Merging/ Import Feature For Customer App

    merchant will like the customer app to have the ability to import customers and merge existing customer information

    6 votes

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  17. Tiered discount and customers adding phone numbes on customre facing devicing

    Merchant would like to be able to set up a tiered discount where the more the customer buys of an items the price goes down and also would like the customers to be able to put in their phone number on customer facing device to keep track of orders for customers instead of going through customers app.

    6 votes

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  18. Pop-up notes

    Allow the option to pop-up comments so when ordering they will show on screen. For example, if you entered a comment/note that customer is to get a 10% discount when ordering, it would pop up and you would have to dismiss it to erase the pop up.

    6 votes

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  19. Ability to export customer transactions

    Non-profit needs the ability to export each transaction by customer at the end of the year. If you add this feature, it will greatly expand Clover into non-profits.

    5 votes

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  20. Add 'Repeat Order' option in Customers App

    I suggest you add a 'Repeat Order' button that allows us to recreate a previous order, this would work great for frequent customers.

    Please call me at 415-726-1550 if more info is needed.

    5 votes

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Customers Engagement (Customers, Feedback, Rewards, Promos)

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