Customers Engagement (Customers, Feedback, Rewards, Promos)

  1. Clover Rewards: Allow for a dollar amount off a SPECIFIC item, not just the total order

    Clover rewards should allow for a dollar amount off a specific item. Currently I can only do a discount off the total cost of the transaction

    10 votes

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    1 comment  ·  Rewards  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Clover Dining: Splitting Clover Rewards at a table

    The merchant is using the Clover Dining App . The merchant is unable to split Clover Rewards points on the table to each customer. They can only reward the entire table when paying out the order. The merchant was able to use this functionally in the tables app. The merchant needs this to be added to the Dining app.

    8 votes

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  3. Allow Rewards to be REDEEMED through Online Order.

    Allow Rewards to be REDEEMED through Online Order.

    6 votes

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  4. 6 votes

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  5. Export Rewards Customer

    Ability to export customer database from Rewards

    5 votes

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  6. Add Rewards Points Manually

    Merchant would like the ability to add points from the device rather than just Web DB. This would allow for a quick transaction when issues may arise.

    5 votes

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  7. 5 votes

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  8. 5 votes

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  9. Rewards updated

    Wants to be able to limit modifiers on rewards program. So that customers can only add limited toppings modifiers.

    4 votes

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  10. Integrate Rewards

    Have the ability to integrate rewards with 3rd/partner apps

    4 votes

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  11. We need the ability to have access to the Rewards Escalation team!

    We're having issues with rewards and having to wait 48 hours for the ESCALATION TEAM is unacceptable!!

    3 votes

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  12. when enter phone number to automatically add points or deduct points

    merchant would like when at the screen ask to get points when enter the phone number to automatically add points or deduct points instead of him having to select the customer

    3 votes

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  13. Transfer Rewards

    Have the ability to transfer customers and rewards from one account to another account or link the accounts.

    3 votes

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  14. Summary view in Clover App of Businesses and Earned perks

    A summary view to see all the businesses that an app user has visited and the reward that has been earned/ offered.

    ie. if a user gets a notification about "$5 for a birthday bonus", they can go into the app and see where that bonus is, rather than go through each business to find out who offered them that bonus.

    Thank you

    3 votes

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  15. Only reward points for specific purchases/Exclude certain items from earning customer rewards

    Currently rewards are all-inclusive. By allowing users to manage what items are eligible for rewards sellers can promote customers to purchase specific items and reward them for doing so. For example, a seller could make it so that their in-store brand is eligible for points to encourage sales over 3rd party brands.

    2 votes

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  16. Syncing Rewards

    when the merchant manually add the rewards points the merchant would like for the points to accumulate and sync without refreshing the screen.

    2 votes

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  17. Round up for Rewards only after $.51

    Merchant would like the Rewards to only round up after $.51. Currently it rounds up even if it's only $3.04.

    2 votes

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  18. 2 votes

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  19. Remove customer rewards points when refund is issued

    When a transaction or item is refunded, it does not reflect the refund in rewards points the customer earned on the original sale. Consequently, we could have a situation where the customer made a large purchase in order to get a reward, but then returned their purchase for a full refund. They still can claim the reward.

    1 vote

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  20. Customer's name show up on my side of the register once they put in their personal info for reward program.

    I am a retail store. Once customer has put in their info (phone number) for the reward program I would like for their first name to pop up on my side of the register. That way I can thank them by name after transaction is finished.

    1 vote

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Customers Engagement (Customers, Feedback, Rewards, Promos)

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