Customers
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Add Caller ID to customer app. When a call comes in the customer pops up in app.
When a call comes in from a known customer the customer app shows the customer and is ready to take an order.
9 votes -
Have Order Notes Exported with Customers on the Dashboard
Merchant request to have order notes exported with customers on the dashboard
2 votes -
4 votes
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Search phone number without dashes
Phone numbers are added to customer file with dashes but would like to search without having to enter the dashes. Basically have a pattern search auto insert dashes .... example: 4127891234 and have it show as 412-789-1234 and search for number with dashes for match.
3 votes -
Customer App: edit profile to add to audience any time
When we complete a transaction, you should be able to add a customer to the audience file for promos regardless if they request an email receipt. Or at any point, if you go into a customer file and add a phone number or email, you should be able to edit profile an add them as an audience member. Should not be email receipts only or manual entry.
3 votes -
8 votes
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4 votes
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Customer check in
On the Clover Mini and Station, add to the customer app a "customer check-in" mode. The device can be left in a "Kiosk" customer facing manner, the customer comes up to the screen which is asking them to enter their phone number to check-in, and if the customer record is present, it creates a new order, if the customer record is not present, it has the customer enter their information, then creates a new order.
After check-out, the merchant rotates the screen back around to be customer facing again. Would work well for service and repair type businesses as well…
2 votes -
Prevent Clover from saving customer information when they swipe their card
Merchant wants to prevent the Mini from saving customers info when they swipe their cards (their full names)
Merchant referred to the "CCPA Requirements"
This law will make it illegal to storage customers information for his type of business.1 vote -
2 votes
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2 votes
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Save customers in all caps
Merchant is requesting to be able top save customers in all caps, right now if you save it in all caps only first letter comes up in caps
2 votes -
Erase email from customers app
Requesting that while you are editing an email you should have the option to delete the email by tapping on the "erase arrow" and that the device should allows you to remove the email that way.
1 vote -
Link Gift Card to Customer
Merchant wants to be able to link the gift card to the customer on customers app.
5 votes -
Customers App - Merge Customer Profiles
Merchant would like to add locker numbers to customers' profiles for tracking purposes and be able to merge customers together to stop duplicate profiles when different cards are used for payment
48 votes -
Customer App: Payment Card Rolodex
Keep encrypted card information on file in the Customers app to allow the merchant to process a transaction without entering card information each time.
5 votes -
Import Customers
Merchant has a over 1000 customers he needs to bring over from a different device and would like this enhancement for the clover.
12 votes -
Customers App reporting
The merchant request to have reporting for customers where she can see which items was purchase per customer and date. The merchant would also like to be able to filter by date in the customer app.
The merchant is able to export the spreadsheet however the items is not on the spreadsheet.9 votes -
1 vote
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4 votes
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