Customers Engagement (Customers, Feedback, Rewards, Promos)

  1. Round up for Rewards only after $.51

    Merchant would like the Rewards to only round up after $.51. Currently it rounds up even if it's only $3.04.

    2 votes

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  2. Export Rewards Customer

    Ability to export customer database from Rewards

    5 votes

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    2 comments  ·  Rewards  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Add Rewards Points Manually

    Merchant would like the ability to add points from the device rather than just Web DB. This would allow for a quick transaction when issues may arise.

    5 votes

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  4. Sync Customers profiles with clover and ECWID

    The merchant is using Ecwid and Clover and creating customer profiles on both ( which is creating duplicate customers). The merchant would like the option to combine or sync customers from ecwid and clover

    2 votes

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  5. Customers Update

    Merchant is wanting a feature from clover to have the capability to import customers from other POS systems. Merchant is also wanting to be able to look up customer using an ID instead of the name.

    3 votes

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  6. Pop-up notes

    Allow the option to pop-up comments so when ordering they will show on screen. For example, if you entered a comment/note that customer is to get a 10% discount when ordering, it would pop up and you would have to dismiss it to erase the pop up.

    6 votes

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  7. When open non-table order, first thing, Clover should ask for Order Type and then Customer info

    Currently, you open a new non-table order in Clover Dining or Register, users just need to select order type and pick menu items and save without the need of customer information. Employees will easily forget to enter customer data and we will have no idea whose order belongs to. So Customer info is a must have before enter any menu items!!! If employees do not enter customer info first, when they should not able to create any order!

    3 votes

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  8. Allow Rewards to be REDEEMED through Online Order.

    Allow Rewards to be REDEEMED through Online Order.

    6 votes

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  9. Add Caller ID to customer app. When a call comes in the customer pops up in app.

    When a call comes in from a known customer the customer app shows the customer and is ready to take an order.

    9 votes

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  10. 4 votes

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  11. 2 votes

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  12. merge customer info

    Merchant would like to be able to assign an already transaction to a customer, or move from one customer to the next or merge 2 customer profiles in case there was a duplicate profile created

    9 votes

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  13. Search phone number without dashes

    Phone numbers are added to customer file with dashes but would like to search without having to enter the dashes. Basically have a pattern search auto insert dashes .... example: 4127891234 and have it show as 412-789-1234 and search for number with dashes for match.

    3 votes

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  14. Alphabetize Customers App by Last Name

    Merchant would like to be able to see the Customers App customized by Last name, or to see an optional way to switch between alphabetizing by first or by last name.

    13 votes

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  15. Assign Name\Customer name to table on floor layout

    Currently you see the server\bartender name on the floor plan but would like to see the customer name that we currently put in the order notes. It currently show up on the top of the order\table page next to the Table number. This give the Sever/bartender to know what customer is at the table or chair without opening the order\table page. May create a test field to include a name that will display on the floor plan next to the number of customer at the table and above the name of the Sever/ Bartender name on the floor plan.

    20 votes

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    planned  ·  1 comment  ·  Customers  ·  Flag idea as inappropriate…  ·  Admin →

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  16. Transfer Rewards

    Have the ability to transfer customers and rewards from one account to another account or link the accounts.

    3 votes

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  17. Have a way to export spreadsheet for customer App customers

    Have a way to export spreadsheet for customer app customers including the price customers pay for items.

    3 votes

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  18. Instagram Marketing

    Customers, Rewards, promos, and feedback to work with Instagram. 80% + clients use Instagram as their first choice for marketing.

    5 votes

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  19. 5 votes

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  20. 5 votes

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Customers Engagement (Customers, Feedback, Rewards, Promos)

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