139 results found
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Add a Import Customers from other POS. Have tons of Customers that we will have to manually move.
Please add this feature, have hundreds of customers and it's a real pain to move them manually.
3 votes -
I would like to customize the text on the customer facing mini for the rewards program
I would like to customize the text that is displayed on the customer facing mini to encourage people to join our reward program. Similar to what I can do with tipping, just for this.
3 votes -
Gift Card - Ability to add a gift card to a check
Today you have to run two transactions to add a gift card to a check.
3 votes -
when enter phone number to automatically add points or deduct points
merchant would like when at the screen ask to get points when enter the phone number to automatically add points or deduct points instead of him having to select the customer
3 votes -
3 votes
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Customers Update
Merchant is wanting a feature from clover to have the capability to import customers from other POS systems. Merchant is also wanting to be able to look up customer using an ID instead of the name.
3 votes -
a new transaction filter
One merchant called in looking for a way to filter his customers by transactions - if we could get a new filter added to the Transaction page this would allow merchants to track successful/unsuccessful payments per customer without having to check each individually
3 votes -
Have a way to export spreadsheet for customer App customers
Have a way to export spreadsheet for customer app customers including the price customers pay for items.
3 votes -
Promos: Free item Inventory Linking: make selecting individual items possible
When creating a new promo in Promos app, make selecting individual items (not just categories) possible. Merchant can only select individual items in the Clover merchant dashboard
3 votes -
Summary view in Clover App of Businesses and Earned perks
A summary view to see all the businesses that an app user has visited and the reward that has been earned/ offered.
ie. if a user gets a notification about "$5 for a birthday bonus", they can go into the app and see where that bonus is, rather than go through each business to find out who offered them that bonus.
Thank you
3 votes -
Promos compatible with webstore
Merchant would like the promos sent out to customers available to redeem in their online store.
3 votes -
Merging Clients
Being able to merge clients in the "customers app".
i.e. Joe Schmoe has come 15 times, but his past purchases are not all under the same profile. He has multiple profiles. If I need to look up past orders, I have to scroll through each one. I know I can create a new order under that name, but the existing profiles of him wont account.
2 votes -
Merchants would like the ability to search the customer app by using the Company name field
The merchant would like to be able to search his customers by First and last name and as well by company name. Right now the only search options are phone numbers, email, first & last name. But we are unable to search by company name.
2 votes -
Customer Notifications
There needs to options for which notifications Customers Receive. For example - if I need to remove all old active invoice from my recurring payment plans to change a transaction start date- I do not need my Customer to be notified. This has caused a lot of confusion for the customer and me. I have no way of knowing what all notifications Clover is sending to my Customers.
2 votes -
Clover Go Customer info missing
Clover go needs to be able to input customer info: name, email, phone number, etc. This is super important for marketing and follow-up, and I can't believe you left this important function out.
2 votes -
More flexibility in customer communications
The Announcement functionality should allow many more characters and the ability to include graphics. We should be able to communicate to our customers however we choose.
2 votes -
Online clover giftcard purchase need to be on close out batch at the end of the day
closeout at the end of the day batch should have something like "giftcards sold online" how much its
2 votes -
Customers app notes should show up in Register when a tab opens with their name
When a card is run with the same name as someone in the Customers app with notes, the note should appear in a popup in the Register. That way, for example, we can write "Always gets 10% off" or "Use house tab" or "Do not serve" and it will show up to more easily communicate with our staff.
2 votes -
AUTOMATICALLY POPULATE EMAIL ADDRESS FOR VIRTUAL TERMINAL WHEN ADDING EXISTING CUSTOMER.
Merchant is using the payments service plan and is able to download and use the customer app, create, edit and save customer profiles. But when he processes transactions through VT and assigns a customer to the invoice, the email doesn't automatically populate.
Merchant is Bert Warakomski. CONTACT: 203-874-4159.2 votes -
Ability to zero out rewards with a button
Merchant wants to have the ability to zero out their customers rewards point with a button, instead of manually adjusting the points. Also they want the capability to adjust all or multiple customers at once.
2 votes
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