Gift Cards

  1. Ability to Switch to Any and All Service Plans WITHOUT Re-Provisioning

    A much needed update would be a warm welcome when it comes to the complexity of Clover's Service Plans. Merchants should be able to switch from ANY current service plan to any other ones from their Web Dashboard, including the older Register Plan at $29.95 per month. At the moment, some service plans require the credit card processor to completely re-provision the device in order to switch plans - costing the merchant time, money, and patience. Please add this to an upcoming update, as it would be hugely beneficial when tied in to the Multi-Location Dashboard as well (All plans…

    4 votes

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  2. Canadian Clover Gift cards available

    I'd like Clover Canada to make a Clover gift card available for our POS SYSTEM.

    1 vote

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    0 comments  ·  Canada  ·  Flag idea as inappropriate…  ·  Admin →
  3. Ability to brand digital gift cards / Choose physical or digital on your website

    I process for a growing franchise called Outer Banks Boil Company. The annual growth is absolutely exponential. They specialize in low-country boils where they offer "Pots to go" for people that want to steam themselves, or catering where they come to your vacation home and do on-site boils. Currently the Clover Gift Cards app allows you brand your physical gift cards, however you cannot do so digitally. We need the ability to brand a digital gift card with a businesses logo for promotions and emails. Also, the ability to choose between buying a physical or digital gift card on the…

    10 votes

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  4. PREPAID CREDIT CARDS accepting before voiding

    Not sure if this is something that can be done - there are some merchants who enter transactions with prepaid Visa cards and it accepts, later on voiding due to lack of funds. Is this unique to prepaid cards? Usually with regular credit cards it declines right away if there are not enough funds - can we install this feature for prepaid credit cards?

    1 vote

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  5. 1 vote

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  6. Create a printable gift certificate

    I don't want to have to use a plastic card or an email for gift certificates. They are both incredibly impersonal and plastic is not eco friendly. Please create a printable and tasteful gift certificate that customers can present to their loved ones.

    1 vote

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  7. Gift Card - Ability to add a gift card to a check

    Today you have to run two transactions to add a gift card to a check.

    1 vote

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  8. Gift cards redeemable on online order

    Gift card value should be accepted as a payment type through online ordering. Limiting gift cards to in-store use is a hassle.

    7 votes

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  9. Clover Care needs to be available even for devices that have been re-provisioned

    It was brought to my attention that a Clover Device cannot be protect with Clover Care when the device has been re-provisioned. This needs to change. I had a merchant that used a Clover for 2 months and then closed down and I was stock with getting another merchant into this Clover but didn't have the option to have this device protect with Clover Care even though it was within the time frame. Please change this policy.

    2 votes

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  10. Issue Gift cards by swiping on a Clover Station when a Clover Mini is attached

    Not really an idea as much as it is a fix (In my opinion anyway). We have 4 Clover Stations with a clover mini attached to each Station on the opposite side of the counter / sneeze guard.
    We can not "ISSUE" a gift card by swiping it on the station.
    We can swipe it on the Mini but that requires our cashiers to walk around the counter to use the Mini. We can manually Type the Gift Card in to issue it from the Station but we can not Swipe it. We were told that once you tether a…

    1 vote

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  11. Split payments and Clover Gift Cards do not work

    If you have a large party and they would like to have multiple checks, you CANNOT apply a Clover Gift card to any particular guest.

    What happens is when you bring up that Guest for payment, apply a Clover Gift Card, the gift amount goes to the ENTIRE BILL and not for that guest. It is counter-intuitive because you split up the bill properly ahead of time.

    The work around is to select items for that Guest, move to an empty table, and run that payment separately. This only works IF you do it BEFORE you start taking payments on…

    1 vote

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  12. Coupons work on the clover online ordering app

    Coupons work on the clover online ordering app and be able to accept digital gift cards when using clover online ordering

    2 votes

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  13. sell multiple gift cards with different amounts

    sell multiple gift cards with different amounts

    2 votes

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  14. Gift Cards App should have access to combine orders created in Register app.

    The merchant would like to have the gift cards app to have access to the register app so that there can be one transaction with the customer card being processed rather than multiple swipes on the card that than creates multiple rate fees.

    1 vote

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  15. Allow Gift Card Remaining Amount to be Left as Tip

    Restaurants would like an option to be able to be able to leave gift card remainder as a tip to the server. This is a common occurence when only a few dollars is left on a card, the customer typically suggests to the restaurant to keep the card and simply use it the balance to tip in addition to any other gratuity left.

    20 votes

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  16. No Gift Card Email? Add double email verification for online gift card purchases

    We have had multiple customers complain of not receiving an email after using the online clover gyft gift card purchasing wizard. I have a suspicion that they are incorrectly entering the email address to send the gift card to. Since the entire online gift card hinges on the fact that you have the correct email, then this should be a requirement for double verification. The current method of having to manually provide the receipt, gift card total, correct email etc to Clover manually to fix this is time consuming and leaving my customers frustrated. Thanks for the consideration.

    1 vote

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  17. 1 vote

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  18. Resend digital Gift Cards

    Have the ability to resend email or text digital gift cards.

    8 votes

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  19. gift card envelopes included for customers for plastic gift cards orders.

    Merchant is requesting to add information on the clover dashboard when ordering gift cards for Clover GIFT APP through the dashboard. The request is, that when ordering gift card, there should be there something stating if envelopes for the gift cards being purchased are included or not. Merchant states that would be nice as he likes to keep his business on the highest professional level for his customers and by having a note or comment there listed "envelopes included or envelopes not included" that gives them a heads up as to finding envelopes elsewhere if needed.

    2 votes

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  20. There needs to be an option to leave a tip from the gift card.

    When a customer pays with a gift card, there is no way for a customer to leave a tip. Even if there are still funds on the card, if the customer does not have cash, then the server does not get tipped.

    10 votes

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