Transactions

  1. 2 votes
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  2. Be able to re-open a ticket that was accidentally closed out

    If a server accidentally Close out the wrong table with payment and you refund payment it does not allow you to re-open the first order. It only allows you to add payment.
    So if the table is not finished you either have to run their card twice for two different transactions or you have to re-ring in their whole order under a new table

    4 votes
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  3. Canada Clover Flex, Transaction Prompt

    Clover message on Trxn, "ALL DONE; Please return to this device to an Employee", when they press back button after the tip is entered,

    merchant wants to change the above message, to show “Transaction CANCELLED” instead to avoid any confusion

    2 votes
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    0 comments  ·  Canada  ·  Flag idea as inappropriate…  ·  Admin →
  4. Removal of Chip/Non-chip screen during payment processing

    Is it possible to get this removed, as merchant found this confusing when trying to process his clients' payments

    1 vote
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  5. Bigger declined credit card notification

    when processing a credit or debit card have a bigger declined error message so employees will notice easier.

    4 votes
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  6. 2 votes
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  7. Decline Receipt

    add option for device to print a "decline" receipt if the transaction declines

    3 votes
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  8. Able to charge more than $99,999.00

    Clover currently has a cap of $99.999.99 to charge on credit cards, some businesses need to be able to charge larger amounts

    4 votes
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  9. Complete Pre-Authorizations on Mini with tethered device

    Merchant are able to begin pre-auth on Mini while device is connected to Station--however when the customer is selecting the tip or no tip on the Mini, the device will cancel the transaction and ask for a different card, making customer re-insert card.

    Merchant is able to complete pre-auth on Station and finish payment on Flex without customer reinserting card.

    Verified appropriate selections were chosen in Set up app.

    Tried turning on Orders and Register on Mini, however device was still unable to complete the transaction without asking customer to reinsert/swipe card

    4 votes
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  10. 12 votes
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  11. Warning for partial payment in offline mode

    Team wants the wording for the OFFLINE PAYMENTS pop-up to include the warning of "partial payments".

    5 votes
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  12. Transaction App: Request to change "Search" to reflect grand total with tips for charge-back purposes

    ISO called on behalf of the Merchant. They had a chargeback for a transaction but was searching payment info from the grand total, not subtotal without the tip. The tip amount was more than the transaction amount but that caused them to not be able to locate the payment info requested by the bank in time. We did educate the proper way to search but he still wanted that search option to be change to grand total with tip and tax amount included.

    4 votes
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  13. Clover Go Transactions listed with dates in x/x/xxxx format

    Merchant wants Clover Go transactions listed with dates (ie 3/6/19)and not categories such as yesterday, last 7 days, last 14 days etc

    3 votes
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  14. Credit card expiration date to be listed on the transaction's details

    Merchant wanted the Expiration date for a CC to be listed on the transaction app

    4 votes
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  15. Enable a notice on the device when processing a transaction with a pre-paid card

    Merchant called in because she processed a transaction with a pre paid card and the merchant did not have enough funds available and the payment printed a receipt as if the payment went through, merchant would like to receive a warning or any type of notification, advising her that the payment was not completed.

    6 votes
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  16. Add the "filter by employee" back in Transactions

    Please add "filter by employees" option back in Transactions.

    9 votes
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  17. Filter Transactions with discounts

    It would be nice to have a feature to filter which transactions had a discount applied to them. Thank you for your consideration of this addition.

    4 votes
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  18. Add filters in Transactions App

    Add filters in Transactions App to be available on Clover Device and Dashboard

    4 votes
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    2 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  19. Separation for EBt non taxable and Taxable

    Merchants would like to be able to process EBT non taxable and non EBT taxable on the same transaction and the clover device separate the two. Would like for the clover device to leave the balance for the non EBT items. This will not work as they need to make it to where when ringing up items from both EBT/Non EBT, for the Clover to differentiate those (somehow). Meaning, they want for that EBT customer, once using their EBT card, to only be able to pay for the items that are under the EBT umbrella (nontaxable), not the whole order…

    26 votes
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    5 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  20. Warning when customers do not have enough funds for card payments

    Merchant wants to have a warning that says there is not enough funds for the transaction and they have to approve the transaction

    19 votes
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    2 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
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