Transactions

  1. Add the Option to Print a Detail Transaction List From the device

    Please add a option to print the detailed report of all the payments take during the day, Like a list, from the device

    2 votes
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  2. 1 vote
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  3. Have Clover the ability to enter in Canadian zip codes

    Have the ability to enter Canadian zip code along with the letters associated with the zip code when processing a manual transaction.

    1 vote
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  4. You should be able to have more than 100 items in sale and the receipt should show the per item price in addition to the total amount.

    You should be able to have more than 100 items for an individual item and for all items the receipt should show the per item price on the receipt not just the grand total of the item. Right now if it is 10 items for $6.50 each it just shows total of $65.00, it should say 10 @ $6.50
    on the receipt. if there are returns it creates problems.

    1 vote
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  5. allow which tax rate you would like to apply on a transaction, just like you do it for discounts.

    Allow which tax rate you would like to apply on a transaction, just like you do it for discounts.

    1 vote
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  6. Filter open orders

    Ability to filter and see all open orders under orders tab on web browser

    1 vote
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  7. Need to Pre-Auth Phone Sales

    Restaurants want to pre-auth phone orders to ensure customer arrives for pick up/curbside . The pre-auth (as apposed to sale) enable the opportunity to get card swipe/chip rates at the time of the transaction and leave a tip

    1 vote
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  8. Transactions- Tender Type Filter (multiple Tenders)

    Can we get the ability to select multiple card types when filtering data in the dashboard? (Ex: Credit and Debit.) Sometimes we want to see just credit card volume when reconciling, it would save a step from having to export the entire stats and then filter out what we do not want (Cash/GC/Etc.)

    1 vote
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  9. Transactions- Additional Filter (Card Transaction Type)

    When viewing transactions in the dashboard it would be a huge help to have the ability to filter by Card Transaction Type. If we could separate Auth vs Pre-Auth it would allow us to determine how a transaction was processed and ultimately understand the timing of the funding. Sometimes when batches are not matching funding it is because a transaction went faster, typically when merchants are presenting the tip in various ways across different devices (tip on receipt vs tip on tablet.)

    1 vote
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  10. 2 votes
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  11. Canada Clover Flex, Transaction Prompt

    Clover message on Trxn, "ALL DONE; Please return to this device to an Employee", when they press back button after the tip is entered,

    merchant wants to change the above message, to show “Transaction CANCELLED” instead to avoid any confusion

    2 votes
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  12. Removal of Chip/Non-chip screen during payment processing

    Is it possible to get this removed, as merchant found this confusing when trying to process his clients' payments

    1 vote
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  13. Bigger declined credit card notification

    when processing a credit or debit card have a bigger declined error message so employees will notice easier.

    4 votes
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  14. 2 votes
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  15. Decline Receipt

    add option for device to print a "decline" receipt if the transaction declines

    3 votes
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  16. Able to charge more than $99,999.00

    Clover currently has a cap of $99.999.99 to charge on credit cards, some businesses need to be able to charge larger amounts

    4 votes
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  17. Complete Pre-Authorizations on Mini with tethered device

    Merchant are able to begin pre-auth on Mini while device is connected to Station--however when the customer is selecting the tip or no tip on the Mini, the device will cancel the transaction and ask for a different card, making customer re-insert card.

    Merchant is able to complete pre-auth on Station and finish payment on Flex without customer reinserting card.

    Verified appropriate selections were chosen in Set up app.

    Tried turning on Orders and Register on Mini, however device was still unable to complete the transaction without asking customer to reinsert/swipe card

    4 votes
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  18. 14 votes
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  19. Warning for partial payment in offline mode

    Team wants the wording for the OFFLINE PAYMENTS pop-up to include the warning of "partial payments".

    6 votes
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  20. Transaction App: Request to change "Search" to reflect grand total with tips for charge-back purposes

    ISO called on behalf of the Merchant. They had a chargeback for a transaction but was searching payment info from the grand total, not subtotal without the tip. The tip amount was more than the transaction amount but that caused them to not be able to locate the payment info requested by the bank in time. We did educate the proper way to search but he still wanted that search option to be change to grand total with tip and tax amount included.

    4 votes
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