Transactions

  1. In clover dining

    In clover dining managers an/or staff should be able to move, edit, or delete credit card transactions without having to delete the entire transaction and start over.

    2 votes

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  2. Prevent auto-voided my transaction if I did not hit the green "Done" button at the end. Printed receipt should be final step.

    When the receipt is printed and gave to the customer, that should be finalized the transaction. We had a transaction where it voided by itself, no transaction history record on my Clover Flex2 device. Can only be found on Clover.com. The rep told me because I did not hit the green "Done" button at the end. That should not be a requirement when the receipt is already printed out. Clover needs to fix this error.

    1 vote

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  3. Remember Position On Transactions List

    After a recent update the Transactions app wont remember the position on the list after a payment is clicked.

    Ex>
    Merchant will scroll down to reprint a few receipts from a previous day. Merchant will reprint one of the receipts but when going back to the list it will take her back to the top. She will have to scroll down again to the desired day to reprint the next receipt.

    3 votes

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  4. 2 votes

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  5. make the customer name viewable on the "orders" tab on the clover flex

    We understand that their name does appear in the notes section of the order tab but often times, we need to use that area for notes and not the customer name.

    3 votes

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  6. Allow for customers to be removed from transactions once the payment has been processed.

    We would find it useful to remove a customer from the transaction after payment has occurred. If we have an order rung up under the incorrect customer, the credit card information is then tied to the wrong customer.

    1 vote

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  7. Add the ability to charge a convenience fee for credit cards

    My competitors are charging a 3% convenience fee for credit card sales only, not cash or debit. Clover does not have this functionality. If not being considered I’ll need to switch POS to recoup costs.

    1 vote

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  8. change the date on a transaction

    Merchant would like to be able to change the date on a transaction

    2 votes

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  9. EDIT PARTIAL PAYMENTS

    When payment is partially paid, admins can be able to remove items that wasn't paid

    2 votes

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  10. Add the Option to Print a Detail Transaction List From the device

    Please add a option to print the detailed report of all the payments take during the day, Like a list, from the device

    2 votes

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  11. 2 votes

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  12. Have Clover the ability to enter in Canadian zip codes

    Have the ability to enter Canadian zip code along with the letters associated with the zip code when processing a manual transaction.

    1 vote

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  13. You should be able to have more than 100 items in sale and the receipt should show the per item price in addition to the total amount.

    You should be able to have more than 100 items for an individual item and for all items the receipt should show the per item price on the receipt not just the grand total of the item. Right now if it is 10 items for $6.50 each it just shows total of $65.00, it should say 10 @ $6.50
    on the receipt. if there are returns it creates problems.

    3 votes

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  14. allow which tax rate you would like to apply on a transaction, just like you do it for discounts.

    Allow which tax rate you would like to apply on a transaction, just like you do it for discounts.

    1 vote

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  15. Filter open orders

    Ability to filter and see all open orders under orders tab on web browser

    2 votes

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  16. Need to Pre-Auth Phone Sales

    Restaurants want to pre-auth phone orders to ensure customer arrives for pick up/curbside . The pre-auth (as apposed to sale) enable the opportunity to get card swipe/chip rates at the time of the transaction and leave a tip

    1 vote

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  17. Transactions- Tender Type Filter (multiple Tenders)

    Can we get the ability to select multiple card types when filtering data in the dashboard? (Ex: Credit and Debit.) Sometimes we want to see just credit card volume when reconciling, it would save a step from having to export the entire stats and then filter out what we do not want (Cash/GC/Etc.)

    2 votes

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  18. Transactions- Additional Filter (Card Transaction Type)

    When viewing transactions in the dashboard it would be a huge help to have the ability to filter by Card Transaction Type. If we could separate Auth vs Pre-Auth it would allow us to determine how a transaction was processed and ultimately understand the timing of the funding. Sometimes when batches are not matching funding it is because a transaction went faster, typically when merchants are presenting the tip in various ways across different devices (tip on receipt vs tip on tablet.)

    2 votes

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  19. 3 votes

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  20. Canada Clover Flex, Transaction Prompt

    Clover message on Trxn, "ALL DONE; Please return to this device to an Employee", when they press back button after the tip is entered,

    merchant wants to change the above message, to show “Transaction CANCELLED” instead to avoid any confusion

    2 votes

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