Transactions

  1. Separation for EBt non taxable and Taxable

    Merchants would like to be able to process EBT non taxable and non EBT taxable on the same transaction and the clover device separate the two. Would like for the clover device to leave the balance for the non EBT items. This will not work as they need to make it to where when ringing up items from both EBT/Non EBT, for the Clover to differentiate those (somehow). Meaning, they want for that EBT customer, once using their EBT card, to only be able to pay for the items that are under the EBT umbrella (nontaxable), not the whole order…

    27 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  2. Offline -- If the clover system is off line it should automatically ask for a contact number.

    Its great that clover will still collect payment information to charge when it goes back online -- but if it turns on the card didn't work for some reason then you're out of luck.

    Please have it so that if someone is choosing the credit card option while the system is offline that contact information must be entered in order to complete the transaction.

    24 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  3. Warning when customers do not have enough funds for card payments

    Merchant wants to have a warning that says there is not enough funds for the transaction and they have to approve the transaction

    20 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  4. 14 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  5. Need a pop-up notification to avoid partially paid transactions

    Merchant States that they used to receive a pop- up saying " this card is authorized for this amount $xx, do you want to continue?" on debit card transaction

    Used to be a feature, but they no longer see it.

    14 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  6. Add the "filter by employee" back in Transactions

    Please add "filter by employees" option back in Transactions.

    9 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  7. Retry processing transactions when offline

    When processing transactions offline, and once online and transactions decline, should be an option to retry the transaction in the clover

    9 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  8. Add a "transaction notes" option in the Sale App in Payments Plus

    Register App allows order notes, and Clover Go allows transaction notes.
    Can we add a transaction notes option in the “sale app”?

    7 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  9. Warning for partial payment in offline mode

    Team wants the wording for the OFFLINE PAYMENTS pop-up to include the warning of "partial payments".

    6 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  10. Enable a notice on the device when processing a transaction with a pre-paid card

    Merchant called in because she processed a transaction with a pre paid card and the merchant did not have enough funds available and the payment printed a receipt as if the payment went through, merchant would like to receive a warning or any type of notification, advising her that the payment was not completed.

    6 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  11. 5 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  12. Bigger declined credit card notification

    when processing a credit or debit card have a bigger declined error message so employees will notice easier.

    4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  13. Able to charge more than $99,999.00

    Clover currently has a cap of $99.999.99 to charge on credit cards, some businesses need to be able to charge larger amounts

    4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  14. Complete Pre-Authorizations on Mini with tethered device

    Merchant are able to begin pre-auth on Mini while device is connected to Station--however when the customer is selecting the tip or no tip on the Mini, the device will cancel the transaction and ask for a different card, making customer re-insert card.

    Merchant is able to complete pre-auth on Station and finish payment on Flex without customer reinserting card.

    Verified appropriate selections were chosen in Set up app.

    Tried turning on Orders and Register on Mini, however device was still unable to complete the transaction without asking customer to reinsert/swipe card

    4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  15. Transaction App: Request to change "Search" to reflect grand total with tips for charge-back purposes

    ISO called on behalf of the Merchant. They had a chargeback for a transaction but was searching payment info from the grand total, not subtotal without the tip. The tip amount was more than the transaction amount but that caused them to not be able to locate the payment info requested by the bank in time. We did educate the proper way to search but he still wanted that search option to be change to grand total with tip and tax amount included.

    4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  16. Credit card expiration date to be listed on the transaction's details

    Merchant wanted the Expiration date for a CC to be listed on the transaction app

    4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  17. Filter Transactions with discounts

    It would be nice to have a feature to filter which transactions had a discount applied to them. Thank you for your consideration of this addition.

    4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  18. Add filters in Transactions App

    Add filters in Transactions App to be available on Clover Device and Dashboard

    4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  19. Decline Receipt

    add option for device to print a "decline" receipt if the transaction declines

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  20. Clover Go Transactions listed with dates in x/x/xxxx format

    Merchant wants Clover Go transactions listed with dates (ie 3/6/19)and not categories such as yesterday, last 7 days, last 14 days etc

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
← Previous 1
  • Don't see your idea?

Transactions

Categories

Feedback and Knowledge Base