Dashboard, Reporting, and Help Center
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Customizable Reporting on the Dashboard
Merchants would like to be able to customize the time frames and content for reports on the main Clover dashboard screen
192 votes -
Restaurant Menu on Station should have Category and Sub-Category
Restaurant menu should have category and subcategory. For example
Category is Breakfast menu and Omeletsis a subcategory. Is helpful for restaurant with large menu and it help the waiter to easily find and prepare an order. Also if a Main Category is no longer offered i.e. Breakfast is only till 11:00 am it should not show the menu anymore. Many places if u buy breakfast after 11:00 then the price is different.183 votes -
Product Photos Stored in the Inventory App
many competing systems provide a register/table experience where the employee can see a picture of the product on the screen as they add it to the order. This can speed up the order entry process for the business. Many small-medium sized businesses have requested this functionality through my organization.
91 votes -
Assign Cash Drawers
The ability to assign cash drawers to an employee, cashier in the clover app. Ability to assign single or multiple. Ability to run and drawer report and remove/cash out employee till and reassign new employee.
89 votes -
Sub Modifiers
When programming a menu for a full service restaurant. We need Sub Modifiers!!
Lets say the Item is Spaghetti that comes with choice of soup or salad.
Right now the modifier has to read: Every kind of soup and every kind of salad option.
It would be nice if a modifier was able to be programed that said "soup" and then "salad".
Then SUB modifiers would come up. IF Salad was selected all the salad dressings would be listed in the sub modifier. If soup was selected all of the soup options would come up in the sub modifier.
79 votes -
Cash Owed to house by Employee
I need the ability for employees to view and print how much CASH they owe to the house. Currently the sales overview is broken out by location instead of by employee. I need to be able to see how much John Smith owes to house as well as Jane Doe. This should include payouts so that the total cash owed to house per employee is easily identified. This way my employee can close out their cash at the end of their shift, regardless of the time of day. Right now, the employee closing at the end of the day shows…
77 votes -
Better Daily and Hourly Reporting
We are able to select a custom date range in our reports, but the data is spit out as an aggregate of all days in the range. So if I select 3 days, I am shown a report of the entire 3 days, instead of each day separately. I am not able to compare data daily except by exporting and manipulating with Excel. I recommend you give us the ability to see a summary of each day that is in the date range, and then if we were to click the summary it should open up a tree to show…
75 votes -
Void Reason
Would like to have an option to put reason for void when voiding transactions.
66 votes -
Delivery Integration
An integration for Clover to print to kitchen, track orders, and report all delivery services including UberEats, GrubHub, Postmates, etc.
By providing this integration and removing the need for multiple additional tablets, we save merchants time, money, and frustration with tracking that information and reporting end of day.
64 votes -
Add 2nd owner email for co-owner
Merchant is requesting to have a 2nd email added as an owner. Some businesses have co-owners and they need to be able to make changes to the account or have the authentication One Time Code sent to them too
Please add a spot for a 2nd Co-owner email to the Web-Dashboard55 votes -
A closeout report so we can close the register at the end of the night.
A condensed closeout report (like the batch report but include cash refunds tips, gift cards) so my employees can close the register at the end of the night with out having to add numbers outside of the software. Or use the tender stats section in the long report and add CASH, refunds, tips so it gives the total number or sales for the day.
54 votes -
52 votes
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Discount Reason Prompt
Allow a pop up box to type it after applying a custom discount (and/or allow it to be an option selected as a prompt when creating a discount in the discount app) to type in the reason for the discount.
•If I do a custom 15% off, I want employees/manager to type in why ie "Side was cold".
•If I create a discount named "Bar Comp" and it’s a standard 100% comp, I want a prompt for employees to put in a reason ie "Tonic was flat in customers Gin & Tonic"
51 votes -
Item Stock Alerts
As a Clover merchant who manages item stock count with the Clover Inventory app I would like to receive stock alerts when item stock is low (or has run out) so that I am given advanced notice about low stock and I'm able to place orders with my vendors before I run out of that item.
50 votes -
Tip Pooling
Clients are asking for Tip Pooling, not a 3rd party app. There are many different ways tips can be collected and paid out. We need more settings and control over who a tip is assigned to and reporting for end of shift tips reconciling.
49 votes -
Allow customizing for daily batch reports
Closeout app needs an option to list transactions
49 votes -
Cardholder names included in transaction report export
When exporting transaction report, should include cardholders name
48 votesHello,
Can you please clarify which transaction report your exporting? i.e. Transactions App, Web Dashboard CSV, or something else?
Thanks,
Clover Product
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Cash Deposit Report
The client does not pay out his employees tips in cash at the end of the day. Instead, he includes the tips are part of the servers paychecks to ensure proper tax report.
The Cash Deposit reports assumes the client will payout the credit card in tips and therefore reduce the total cash deposit.
For clients that do not pay out the tips in cash, this creates an accounting nightmare and leaves the individual stores open to errors (paying out tips when they should not) and fraud.
An option for “Pay out tips in cash: Y N” and adjusting the…
38 votes -
Deleted Order Reporting
Merchant would like to be able to view deleted orders and have a report he can pull for this.
35 votes -
Customers App: Exporting Customer Transaction history
Export function that includes all transaction details (service/product sold/provided) and total paid of each customer.
Current export function only lists customer information.
As of right now, merchants can go into the dashboard and go into each individual Customer and see transaction history--but exporting it does not include transaction history.
35 votes
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