Dashboard, Reporting, and Help Center

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  1. Void Reason

    Would like to have an option to put reason for void when voiding transactions.

    66 votes

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    started  ·  6 comments  ·  Taxes and Service Charges  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Show pictures and videos on Clover.com/help

    The old help.clover.com used to have pictures and videos on it to help merchants or BC to see how to use the device the new Clover.com/help is missing that info
    for example there are no visuals on the Virtual Terminal on Clover.com/help
    having pictures and videos on the self help site would help the merchants more been getting a lot of complaints about that

    30 votes

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    started  ·  0 comments  ·  Help Center Clover.com/help  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Clover to track stock inventory

    Merchant wanted a reporting application where it tracks the total amount of how much stock started with and how much sold on all items
    In our current version on dashboard in reporting>items> it only shows items sold, not the amount/quantities it started with
    merchant doesn't want to pay at all additionally for 3rd party apps suck as "stock"

    21 votes

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    started  ·  3 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Multi-Site Inventory Management

    For merchants that own or operate more than one location selling the same products or services, it would be beneficial to have one place where an administrator can update menus/items from one dashboard for all locations, so that the merchant can quickly and easily facilitate opening a new location, or enacting menu/inventory changes that impact multiple locations.

    13 votes

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    started  ·  1 comment  ·  Taxes and Service Charges  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Pay Now Button

    Many gateways have ability to create a button or link to a payment page for customers. This is common with doctors offices and a bunch of other service providers. You click the button, and then redirect to a secure Clover hosted page that gives them the ability to pay an invoice.

    11 votes

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    4 comments  ·  Taxes and Service Charges  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Description for why an item is removed

    Merchant wants a reason why an item was removed or deleted on the Removed Items Report

    10 votes

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    started  ·  3 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Phone app needs to show daily batches

    phone app changed needs to show daily batches like it did before.please fix

    7 votes

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    0 comments  ·  Dashboard  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for sharing your feedback. Look for an update shortly to replace some of the functionality you’ve mentioned. Once you apply the update, please let us know what you think. We have great plans for the development of the Clover Dashboard app, and will release updates regularly. In the meantime, you can access all the previous functionality by logging in to your account at clover.com/dashboard/login.

  8. 7 votes

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    started  ·  1 comment  ·  Dashboard  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Bring back the old iphone app

    Trash the new iphone app and bring back the old one.
    Let me know soon if you plan to do anything about this or if i should plan to just get rid of the clover system altogether.
    Thank you!

    6 votes

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    0 comments  ·  Dashboard  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for sharing your feedback. Look for an update shortly to replace some of the functionality you’ve mentioned. Once you apply the update, please let us know what you think. We have great plans for the development of the Clover Dashboard app, and will release updates regularly. In the meantime, you can access all the previous functionality by logging in to your account at clover.com/dashboard/login.

  10. Navigating Clover Help is unnecessarily byzantine and confusing. Searching is also unhelpful as searches cannot be filtered.

    Navigating Clover Help is unnecessarily byzantine and confusing. Searching is also unhelpful as searches cannot be filtered.

    4 votes

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Reverse Mobile Update Version 3 that removed Sales Overview of 8 days

    New Mobile Update Version 3 WIPED out Simple Overview of Daily Totals by multiple days. Other apps allow downgrade/revision to prior versions. This is not a time to stop ability to compare Todays revenue to same day a week ago ,,,,

    2 votes

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    0 comments  ·  Dashboard  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for sharing your feedback. Look for an update shortly to replace some of the functionality you’ve mentioned. Once you apply the update, please let us know what you think. We have great plans for the development of the Clover Dashboard app, and will release updates regularly. In the meantime, you can access all the previous functionality by logging in to your account at clover.com/dashboard/login.

  12. I could update the bank account for my monthly Clover App Fee

    I have had no help with trying to update how we pay our monthly app fee. Spent way to much time on hold, being transferred to no help at all. The bank account it is tied to right now will be closed. The account for merchant services is correct. But the monthly APP FEE needs to be updated. HELP

    1 vote

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    started  ·  0 comments  ·  Help Center Clover.com/help  ·  Flag idea as inappropriate…  ·  Admin →

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  13. Add and edit item variant on web dashboard??

    I am a new Clover subscriber and while I am trying to set up a menu on the dashboard I was told I could not add item variant on dashboard but have to do it on the device. Isn't dashboard the most convenient place to edit and manage things while with the touch screen you do not even have a key board to type? Made me wonder are there more ridiculous design of the software of Clover.......

    1 vote

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    started  ·  1 comment  ·  Dashboard  ·  Flag idea as inappropriate…  ·  Admin →

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