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  1. Option to split whole table items under each guest at table

    Merchant wants all items that are on the whole table to show up under each guest that the item is going to be divided amongst. Currently when an item is under the whole table when you print the guest bill it does not show up on the guest receipt, it just shows the item that the guest ordered. When you click on the whole table, it does not have any options to print that item.

    94 votes

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    completed  ·  18 comments  ·  Taxes and Service Charges  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Print all individual guest checks at once

    I know you print individual bills by selecting Guest, and then Print Bill. But when you're dealing with a party of 20+ all split checks that is a lot of work, and tons of room for error.

    It would be great to have an option to print all guest checks at once. That would also includes Tax and their portion of the whole table items.

    49 votes

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    completed  ·  7 comments  ·  Taxes and Service Charges  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Ability to move guests between tables

    Would like to have the Clover Dining app have the capability to allow one guest to move between tables, instead of just moving the items between the guests.

    37 votes

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    completed  ·  6 comments  ·  Taxes and Service Charges  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Voided Transaction Report

    We have a deleted items report now-- but no voided transactions report. So if an employee has the ability to void a transaction, they can do so without it being tracked. Please add a report for voided transactions.

    36 votes

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    5 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi !

    Thanks to your suggestions here on Uservoice. voided transactions reports are now available on the dashboard. Just go to your Clover merchant dashboard, click on Transactions on the left- side menu, and choose “Voids” from the drop down to view your voided items!

    Thanks so much for your suggestions and voting! Keep letting us know what features you’d like!

  5. Allow Tax to be added for Hot/Cold items based on Order Type (Dine In/To Go)

    California has specific law taxing for all dine-in food items and not taxing for To Go items unless they are hot/warmed up. Carbonated drinks are also subject to specific tax rules. This is crucial for restaurants that have a considerable amount of pick up orders. Many California cities also have mandatory city tax for To Go items, which creates an even more difficult challenge. California also has 80/80 tax rule for restaurants that makes it hard for Clover to create a workaround.

    If we can add Item type as (hot, cold, carbonated, etc) and force tax based on item type,…

    20 votes

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    completed  ·  2 comments  ·  Taxes and Service Charges  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Add tax option to Virtual Terminal

    We have several clients that use Davo Sales tax app to capture sales tax.
    This means they cannot use the Virtual Terminal because there is no way to "add tax" to Virtual Terminal sales. The Virtual Terminal only works for Payments Plus type payments.

    12 votes

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    completed  ·  2 comments  ·  Taxes and Service Charges  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Item cost column in reporting

    It would be very helpful if the csv export in reporting would include a column that had the "cost" of the items in the report so I could more easily calculate profit. It could be in the summary_stats.csv file. So far I have found no other report that reflects actual cost. The cost is in the inventory. Revenue is only total minus taxes.

    12 votes

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    completed  ·  2 comments  ·  Taxes and Service Charges  ·  Flag idea as inappropriate…  ·  Admin →

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  8. 11 votes

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

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  9. invoice

    Allow option for merchant to close, cancel, or void an open/overdue invoice and allow access/view of invoices for more than past 30 days, specially open/overdue invoices to be able to clean the records because many show overdue but have been paid in other methods or the client decided not to proceed with service. the summary shows a large amount pending/overdue which is not accurate and we have no way to correct it.

    9 votes

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    0 comments  ·  Taxes and Service Charges  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Service plan with both Item Modifiers and Item Variants

    Currently with the new service plans only the Register plan has Item Variants and the Counter and Table Service plans have Item Modifiers. Merchant would like a service plan option with both Modifiers and Item Variants.

    7 votes

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    completed  ·  2 comments  ·  Taxes and Service Charges  ·  Flag idea as inappropriate…  ·  Admin →

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  11. 7 votes

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    6 comments  ·  Taxes and Service Charges  ·  Flag idea as inappropriate…  ·  Admin →

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  12. Order types forcing tax or non-tax only

    Hi. Our order types currently force taxed or not taxed. It does this for every item added from the menu.

    It would be best if it would follow the tax rules setup from inventory.

    I have a client that has a grocery store with a kitchen. They would like to do order types for food but it requires all orders to have a type. And it either adds tax to ALL items or None of them.

    5 votes

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    completed  ·  0 comments  ·  Taxes and Service Charges  ·  Flag idea as inappropriate…  ·  Admin →

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  13. Change service charge name on printed payment receipts

    On the clover device as of now you can name service charge whatever you want it to be via the setup app. However once it prints out on payment receipts it only states "Service Charge". Would like whatever you name your service charge to print out there that way customers knows what the extra percentage charge is for.

    4 votes

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    1 comment  ·  Taxes and Service Charges  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi!

    This feature is now available on Clover devices. To name a service fee, go to Setup>Additional Charges>Service charge name.
    This will be the name of the service charge printed on the receipt!
    Give it a try and let us know what you think!

  14. I would like to add modifiers to items with variants

    We are a beauty and wellness retail store that also offers services. When a customer wants to upgrade their service we are unable to add a modifier to an item without creating an inventory item. For example, we have items with variants, if a customer wants to add a modifier to customize their service we are unable to do that without creating a separate inventory item. Since we are not a restaurant we did not sign up for the restaurant plan that includes modifiers. The restaurant plan does not allow for variants. We have several items that have variants but…

    3 votes

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  15. add taxes to the invoice sent from Virtual Terminal

    merchant is set up for Clover Account only - he wants to send invoices with taxes noted but is unable to add taxes to the invoice he sends to the customer - is there a way we can get this added to the VT invoicing option?

    3 votes

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    completed  ·  0 comments  ·  Taxes and Service Charges  ·  Flag idea as inappropriate…  ·  Admin →

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  16. Offer a total hours worked report for employees

    When it come time to pay every two weeks we have to add up each individual employee day by day to get total hours worked over a pay period. Im at a lost how a report can't be run to give you total hours worked for a specific time period for all of employees. Crazy....is it because you guys are trying to make payroll difficult so you can sell payroll services...i don't get it.

    3 votes

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    0 comments  ·  Taxes and Service Charges  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for your enhancement request.  We're happy to report that this capability is available in the Homebase app which is now available to you.

  17. Merchant wants to be able to see the discounts under payments in the reporting app

    Merchant wants to be able to see the discounts under payments in the reporting app so that when he does a print out it is all in one without having to go to the discounts tab separately.

    2 votes

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  18. The pro software states that it includes "cost reporting", yet there is not a report that shows net revenue

    The pro software states that it includes "cost reporting", yet there is not a report that shows net revenue. We need to either allow for this or remove the description of "cost reporting".

    This service would be extremely beneficial from an upgrade perspective.

    2 votes

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  19. cash adjustments

    Have the ability to see the cash adjustments reason in the new reporting app like before on the previous reporting version.
    EX:
    Cash Adjustment
    Opening 100.00
    Errands (12.00)

    1 vote

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  20. Reporting: Custom items report

    Merchant is requesting a report for Custom Items to see on the Web-Dashboard

    1 vote

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