Tips

  1. 5 votes

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  2. Service charge on custom tender shows up as unpaid balance

    We sell house gift certificates that are redeemed with custom tender payment option. First of all, there is no option to add tip when paying with custom tender option. Secondly, when a service charge is applied (to go around the no tip option), the service charge shows up as unpaid balance on the reports, even though full payment is redeemed with the custom tender. For example, food bill is $50 + $10 service charge. You choose custom tender ("redeem house gift certificate") for the amount ($60). Payment shows up as $60, but under "unpaid balance" it shows $10.

    1 vote

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  3. Tips and Signature Entry Location

    I would like to have the option for the tips and signature to be entered on the tablet screen as well as on the printed receipt.

    2 votes

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  4. Cannot adjust tips on the third parties merchants order like UberEat

    Restaurant business, I cannot add the tips to any of my orders from the third party merchants like UberEat, Online website, or Grubhub.

    Adding and adjusting tips to all orders, not just credit card, should be more flexible.

    1 vote

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  5. 2 GRAT/SERVICE CHARGE BUTTONS

    WE NEED 2 BUTTONS!!!!!!!!!!!!!!!!!!!!!!!! BEEN ASKING FOREVER
    TO GO ORDERS MUST HAVE 15% GRAT
    PARTIES OF 6 OR MORE MUST HAVE 18%

    2 votes

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  6. On Clover Go Rearrage Order

    On the Clover Go device the order needs to be changed.
    Currently, I select an item, insert the client card, flip the screen for a tip, they immediately flip it back to me because it then pops up remove card, THEN it asks them to sign so we flip it back. There needs to be a way to add tip, then immediately sign.

    1 vote

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  7. add tip on paper and print and skip on the same tip screen option

    Merchant would like to have an extra option under tips
    1. tip on paper
    2. skip and print if the customer don't want to tip and automatically to print receipt

    3 votes

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  8. Tips on Healthcare accounts (chiropractors)

    Enable tips for healthcare accounts like chiropractors.

    1 vote

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  9. Ability to change tip amount after tip on screen

    Most QSR like the tip on screen but would like to go back into the purple tip app and change the tip amount if client made an error. For example - I had a customer tip 40 cents when they meant to tip 4 dollars but didn't realize his error until they hit the green done button. Also they would like to be able to skip tip on screen when the occasion arises to print tip line on paper receipt. Right now on the mini, its one way or the other. Need more flexibility

    6 votes

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  10. Group Transactions between Debit and Credit

    Cards shoupld be groued by Credit or Debit Card. If they are debit, regardless of if it is Visa, Mastercard, etc. it should be grouped as Debit Cards. Credit Cards should be grouped by card type. The rates are different in some cases when it is ran as debit or credit.

    2 votes

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  11. Add option for costumer to do a CUSTOM TIP PERCENTAGE!

    When a costumer wants to leave a custom tip, allow them to enter a tip percentage as opposed to a dollar amount (would be best to have both options).

    4 votes

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  12. Please make it to where we have the option to suggest tips in percentage and dollar amounts.

    Currently you can only offer tip suggestions as a percentage, but as a coffee shop dollar amounts make more sense. People typically tip $1.00 -$5.00 per drink and with the percentage tipping option it doesn't even come close. It cuts baristas short by doing percentage suggestions even when upping percentages, and takes away the convienence option for customers when they have to exclusively custom tip. Giving us the option of percentage or dollar and letting us set our own tip options would be amazing. Thanks.

    8 votes

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  13. PRINT TIP SUGGESTION WHEN TIP IS ON PRINTED RECEIPT

    At the bottom of the receipt so that customer can select the percentage.

    2 votes

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  14. To see detailed reports in the reports app that are printable

    Hi,

    Just wanted to pass along some feedback I’ve received from 2 larger clients just in the last week. There seem to be some restrictions as far as server closeout when they are reviewing their transactions to confirm their tips match etc.

    Both clients asked if there was a report like what you can see in the transactions app that is printable from the device so the server/front house manager can verify everything was entered correctly. Both said it’s not feasible to have them stand at the station and take up the device while they review 35+ card transactions.

    Any…

    4 votes

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  15. addition fee for delivery charge

    option to apply delivery fee that can be deducted from cash sales

    3 votes

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  16. APPLE PAY TIP ENTRY ISSUE

    When a customer pays with Apple pay, it allows them to enter a tip but does not show the tip in the tips app. It acts as if that transaction has not entered any tip. This is true for all nfc payment methods.

    4 votes

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  17. sink schedual from websit with clover

    its very nice idea for you guys

    1 vote

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  18. Option to delete transactions from previous days

    The clover used to delete transactions on tips app whenever it was a new day and now it could confuse the merchants because all the transactions are there.

    5 votes

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  19. YOU MUSTTTTTTTTTT ADD ANOTHER GRAT BUTTON!! i CAN'T CHARGE 18% ON TO GO ORDERS I NEED ANOTHER GRAT BUTTON!! PLEASE !!!!

    We must have another grat button!! I can't charge 18% on to go orders! We need more grat buttons!! In my world of F&B 18% is standard, but parties of 20 or more we charge 20% and for to go's we charge 10 %!!!!!! PLEASE HELP!!!!! at least give us at least 1 more button! I have 2 restaurants and use clover in all and it's killing us!!!!!

    14 votes

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  20. Tip Line & suggestion at Printed bill

    Merchant would like to see the tip line and suggestions at the bill so he is able to have it on all receipts, for all form of payments accepted at the business.

    2 votes

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