Tips

  1. Tip Designation Line

    We have multiple people who are tipped in our business, with the easiest way to tip is at the register on a card. Unfortunately, without the ability to input who that tip belongs to, it has made this process a nightmare. We need a tip designation or even when an order is closed, the ability to designate who helped/served the customer.

    2 votes
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  2. employee discounts

    employee discounts applied using employee's identification number and applied only to specific items

    2 votes
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  3. Change "all Done: message when you back out of transaction to "transaction Cancelled" instead

    Change "all Done: message when you back out of transaction to "transaction Cancelled" instead

    1 vote
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  4. Automatic Minimum Tip Amount

    Merchant requested a minimum automatic tip amount for tickets under $10 (this is an FSR). Thank you!

    1 vote
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  5. 3 votes
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  6. A section on the reporting application that allows option for employees to see their own tips.

    A section on the reporting application that allows option for employees to see their own tips only .

    6 votes
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  7. Service Charge should be applied to total BEFORE discounts

    Service Charge Percentage should be applied to total BEFORE discounts.

    ie. Situation: 18% auto gratuity for parties larger than 6 people

    Currently if a discount is applied to the order, the 18% service charge is calculated based on the DISCOUNTED TOTAL. It should be calculated on the TOTAL BEFORE DISCOUNT.

    13 votes
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  8. Adding tip to custom tender type

    Merchant would like the option to add tip to a custom tender type the merchant creates.

    3 votes
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  9. Tip Adjust After Sale and During Sale

    A typical merchant that does counter sales and delivery such as a pizza restaurant, wants to have the tip suggest at the counter but have the ability to do tip adjust after the auth for the delivery tickets. The CC is run before the delivery and they bring the receipt back with a tip on it. Currently the only option is 100% at the counter or 100% after the sale.

    5 votes
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  10. Cannot add tips to a transaction in Offline Mode

    You cannot put tips in for a closed order if your Station is offline. Calling Clover support the only answer I received was to call in and they can run a 2nd transaction on the card for the tip amount. This would hit the customers card 2x and is NOT a good way to deal with this issue. If the Station is offline the tip amount should be able to be entered and stored/sent with all the other card data when the system comes back online.

    If using pre-auth and the Clover is online everything works fine and the card…

    2 votes
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  11. Filter Tip

    MERCHANT IS ALSO ASKING FOR AN ENHANCEMENT TO ASSIST WITH MANUALLY BEING ABLE TO FILTER AND CHANGE THE TIP AMOUNT PER GROUP SALES, SERVICES AND THAT EMPLOYEE THAT PERFORM THE SERVICES

    3 votes
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  12. Paying out tips directly in the Tips App

    It would be nice if there was a total in the tip app and if there was a way to pay the tips out that shows a time and date when paid. It would also be nice if there was a report that could be printed with this information on it. It should be by employee and you should be able to print only one employee for a time period.

    5 votes
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  13. 8 votes
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  14. Splitting Individual Tips Between Employees

    Merchant would like to be able to split a single tip between employees, would like to customize the amount as well, in some cases one employee may be tipped more than the other

    23 votes
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  15. Service charge as gratuity for employees non taxable

    For orders with 6+ guests, service charge is applied as gratuity for their employees.

    ~edu that service charge Is included in the revenue.

    ~she wants service charge to NOT be included in the revenue since its gratuity for her employees

    17 votes
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  16. Larger "Done" button after order completion

    We have a Clover Station 2018, and when the screen is flipped for a customer to provide a Custom Tip there's a lot of confusion after the customer enters the Tip amount. Can the green checkmark be made LARGER or a large DONE button inserted in lieu of the green checkmark?

    5 votes
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  17. Gift Card App - Allow Tips

    People just don't carry cash anymore and customers need a way to leave their Server in a Full Service Restaurant a TIP when paying by Gift Card.

    11 votes
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  18. Wants the clover to track cash tips

    Rep would like to have a feature on the clover device to track cash tips.

    5 votes
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  19. Tips be re-assigned to an employee

    If tips or a sale is assigned or credited to the wrong employee by accident, merchant wants to be able to edit or credit the sale/tip to the correct employee .
    Merchant is suggesting that owner/admins should have a feature or setting that enables them to make corrections to simple mistakes like this.

    18 votes
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  20. Prompt for Tips Depending on Order Type

    Merchant wanted the clover to ask for tips depending on the Order Type.

    2 votes
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