Tips

  1. YOU MUSTTTTTTTTTT ADD ANOTHER GRAT BUTTON!! i CAN'T CHARGE 18% ON TO GO ORDERS I NEED ANOTHER GRAT BUTTON!! PLEASE !!!!

    We must have another grat button!! I can't charge 18% on to go orders! We need more grat buttons!! In my world of F&B 18% is standard, but parties of 20 or more we charge 20% and for to go's we charge 10 %!!!!!! PLEASE HELP!!!!! at least give us at least 1 more button! I have 2 restaurants and use clover in all and it's killing us!!!!!

    14 votes

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    1 comment  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  2. Tip Line & suggestion at Printed bill

    Merchant would like to see the tip line and suggestions at the bill so he is able to have it on all receipts, for all form of payments accepted at the business.

    3 votes

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  3. give the option to view tips history by set dates in order to avoid longer serach time

    had a merchant that requested for this feature to be implemented to the tip app cause that way her employees are not able to view the history from back dates

    3 votes

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  4. show a box option to show that tip has been paid out and split

    merchant wants to see the full reporting tip showing the tips being paid out and also wants to split tips . taking partial tips on the clover go

    3 votes

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  5. Tips Setup on tip entry location

    In setup for clover mini that the tip entry location have a way to put tip in on tablet screen and on printed receipt.

    2 votes

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  6. Tips from Custom tender to show up in reporting

    allow tips from custom tender added on Tips app to be showed on report.

    3 votes

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  7. 4 LANGUAGE OPTIONS MERCHANT SELECT BEFORE SWIPE TO COMMUNICATE & GET PROPER TIP

    Merchant advised me that Square has option to Select between 4 languages (they can modify which 4 preferred at set up), after order entered, and just prior to accepting payment (swipe), so if they have a 50/50 customer heavy language, they can tap to that language based on what they heard at order, so customer can see instructions, TIP INFO (important!!) when they product card. Part 2 of this, is to have the option for $1, $2, $3, $5, Other or No Tips for merchants with lower tickets instead of percentage. She said Square has these options, and they loose…

    2 votes

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    0 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  8. Need tip line on Phone orders in register

    Clover orders taken over the phone do not allow for a tip line.

    10 votes

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  9. Would like the option of asking a customer to leave a tip for "IN-STORE" (dining in) but not ask for carry out

    Customers want to leave a tip when dining-in for the service, but if they are picking up it seems like they get offended when asked to leave a tip. Can the tip option be customized by Order Type PLLLLLEEAASSEEEE???

    6 votes

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    2 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  10. Tip Designation Line

    We have multiple people who are tipped in our business, with the easiest way to tip is at the register on a card. Unfortunately, without the ability to input who that tip belongs to, it has made this process a nightmare. We need a tip designation or even when an order is closed, the ability to designate who helped/served the customer.

    6 votes

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    1 comment  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  11. employee discounts

    employee discounts applied using employee's identification number and applied only to specific items

    5 votes

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  12. Change "all Done: message when you back out of transaction to "transaction Cancelled" instead

    Change "all Done: message when you back out of transaction to "transaction Cancelled" instead

    1 vote

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    0 comments  ·  Canada  ·  Flag idea as inappropriate…  ·  Admin →
  13. Automatic Minimum Tip Amount

    Merchant requested a minimum automatic tip amount for tickets under $10 (this is an FSR). Thank you!

    2 votes

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  14. 3 votes

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  15. A section on the reporting application that allows option for employees to see their own tips.

    A section on the reporting application that allows option for employees to see their own tips only .

    11 votes

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    2 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  16. Service Charge should be applied to total BEFORE discounts

    Service Charge Percentage should be applied to total BEFORE discounts.

    ie. Situation: 18% auto gratuity for parties larger than 6 people

    Currently if a discount is applied to the order, the 18% service charge is calculated based on the DISCOUNTED TOTAL. It should be calculated on the TOTAL BEFORE DISCOUNT.

    20 votes

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    1 comment  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  17. Adding tip to custom tender type

    Merchant would like the option to add tip to a custom tender type the merchant creates.

    8 votes

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    2 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  18. Tip Adjust After Sale and During Sale

    A typical merchant that does counter sales and delivery such as a pizza restaurant, wants to have the tip suggest at the counter but have the ability to do tip adjust after the auth for the delivery tickets. The CC is run before the delivery and they bring the receipt back with a tip on it. Currently the only option is 100% at the counter or 100% after the sale.

    16 votes

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    3 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  19. Cannot add tips to a transaction in Offline Mode

    You cannot put tips in for a closed order if your Station is offline. Calling Clover support the only answer I received was to call in and they can run a 2nd transaction on the card for the tip amount. This would hit the customers card 2x and is NOT a good way to deal with this issue. If the Station is offline the tip amount should be able to be entered and stored/sent with all the other card data when the system comes back online.

    If using pre-auth and the Clover is online everything works fine and the card…

    8 votes

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  20. Filter Tip

    MERCHANT IS ALSO ASKING FOR AN ENHANCEMENT TO ASSIST WITH MANUALLY BEING ABLE TO FILTER AND CHANGE THE TIP AMOUNT PER GROUP SALES, SERVICES AND THAT EMPLOYEE THAT PERFORM THE SERVICES

    3 votes

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