Tips

  1. 82 votes

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    started  ·  29 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Tip Pooling

    Clients are asking for Tip Pooling, not a 3rd party app. There are many different ways tips can be collected and paid out. We need more settings and control over who a tip is assigned to and reporting for end of shift tips reconciling.

    43 votes

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    11 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  3. Splitting Individual Tips Between Employees

    Merchant would like to be able to split a single tip between employees, would like to customize the amount as well, in some cases one employee may be tipped more than the other

    38 votes

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    8 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  4. Tips going to Servers not the cashier

    Merchant wants the tip to go to the server not the cashier. Only way tip will go to the server is through the tables app.Would like for tip to go to the server no matter what.

    33 votes

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    4 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  5. Service charge as gratuity for employees non taxable

    For orders with 6+ guests, service charge is applied as gratuity for their employees.

    ~edu that service charge Is included in the revenue.

    ~she wants service charge to NOT be included in the revenue since its gratuity for her employees

    24 votes

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    7 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Tips be re-assigned to an employee

    If tips or a sale is assigned or credited to the wrong employee by accident, merchant wants to be able to edit or credit the sale/tip to the correct employee .
    Merchant is suggesting that owner/admins should have a feature or setting that enables them to make corrections to simple mistakes like this.

    24 votes

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    1 comment  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  7. Service Charge should be applied to total BEFORE discounts

    Service Charge Percentage should be applied to total BEFORE discounts.

    ie. Situation: 18% auto gratuity for parties larger than 6 people

    Currently if a discount is applied to the order, the 18% service charge is calculated based on the DISCOUNTED TOTAL. It should be calculated on the TOTAL BEFORE DISCOUNT.

    20 votes

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    1 comment  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  8. Ability to print a detailed tips report from the Tips app

    The tips app provides information that some customers would like to be able to print a hard copy for end of day settlement.

    19 votes

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    0 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  9. Gift Card App - Allow Tips

    People just don't carry cash anymore and customers need a way to leave their Server in a Full Service Restaurant a TIP when paying by Gift Card.

    17 votes

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    2 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  10. Tip Adjust After Sale and During Sale

    A typical merchant that does counter sales and delivery such as a pizza restaurant, wants to have the tip suggest at the counter but have the ability to do tip adjust after the auth for the delivery tickets. The CC is run before the delivery and they bring the receipt back with a tip on it. Currently the only option is 100% at the counter or 100% after the sale.

    16 votes

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    3 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  11. Reporting to show tips to be owed at end of day

    Merchant would like to request enhancement for reporting filter that will allow the merchant to know how mush $ in tips are to be owed to the employee at the end of the day.

    15 votes

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    0 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  12. YOU MUSTTTTTTTTTT ADD ANOTHER GRAT BUTTON!! i CAN'T CHARGE 18% ON TO GO ORDERS I NEED ANOTHER GRAT BUTTON!! PLEASE !!!!

    We must have another grat button!! I can't charge 18% on to go orders! We need more grat buttons!! In my world of F&B 18% is standard, but parties of 20 or more we charge 20% and for to go's we charge 10 %!!!!!! PLEASE HELP!!!!! at least give us at least 1 more button! I have 2 restaurants and use clover in all and it's killing us!!!!!

    14 votes

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    1 comment  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  13. A section on the reporting application that allows option for employees to see their own tips.

    A section on the reporting application that allows option for employees to see their own tips only .

    11 votes

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    2 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  14. Need tip line on Phone orders in register

    Clover orders taken over the phone do not allow for a tip line.

    10 votes

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    0 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  15. Please make it to where we have the option to suggest tips in percentage and dollar amounts.

    Currently you can only offer tip suggestions as a percentage, but as a coffee shop dollar amounts make more sense. People typically tip $1.00 -$5.00 per drink and with the percentage tipping option it doesn't even come close. It cuts baristas short by doing percentage suggestions even when upping percentages, and takes away the convienence option for customers when they have to exclusively custom tip. Giving us the option of percentage or dollar and letting us set our own tip options would be amazing. Thanks.

    9 votes

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    started  ·  1 comment  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  16. Paying out tips directly in the Tips App

    It would be nice if there was a total in the tip app and if there was a way to pay the tips out that shows a time and date when paid. It would also be nice if there was a report that could be printed with this information on it. It should be by employee and you should be able to print only one employee for a time period.

    9 votes

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    1 comment  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  17. 9 votes

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    5 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  18. Ability to change tip amount after tip on screen

    Most QSR like the tip on screen but would like to go back into the purple tip app and change the tip amount if client made an error. For example - I had a customer tip 40 cents when they meant to tip 4 dollars but didn't realize his error until they hit the green done button. Also they would like to be able to skip tip on screen when the occasion arises to print tip line on paper receipt. Right now on the mini, its one way or the other. Need more flexibility

    8 votes

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    0 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  19. Adding tip to custom tender type

    Merchant would like the option to add tip to a custom tender type the merchant creates.

    8 votes

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    2 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  20. Cannot add tips to a transaction in Offline Mode

    You cannot put tips in for a closed order if your Station is offline. Calling Clover support the only answer I received was to call in and they can run a 2nd transaction on the card for the tip amount. This would hit the customers card 2x and is NOT a good way to deal with this issue. If the Station is offline the tip amount should be able to be entered and stored/sent with all the other card data when the system comes back online.

    If using pre-auth and the Clover is online everything works fine and the card…

    8 votes

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    0 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
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