Tips

  1. make it possible to tip on both the clover terminal and have a tip option on the printed receipt.

    We have a diner and use clover. Most guests check out on the way out at the host station, and they tip on the terminal.
    Sometimes guests want to pay with credit card at the table but when we drop the printed credit card authorization slip we have to draw in the tip line because Clover makes you choose only one option to tip either on the terminal OR on the printed receipt. It would be great to be able to have both options. Thanks!

    2 votes

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  2. REMOVE "NO TIP" OPTION

    merchant runs restaurant and wants to get rid of this option

    1 vote

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    0 comments  ·  Canada  ·  Flag idea as inappropriate…  ·  Admin →
  3. Split shift Tip Report

    Out first shift ends at 9pm, tabs run over to our second shift. The first shift has to print out open tabs and leave them with the second shift. The second shift has to figure out who gets what when the tab is closed out. Can you make it that all open tabs get flagged when the first bartender clocks out, then when the second bartender closes out the tab, the system automatically breaks down the tip between 1st and second shift based on the percentage of the tip and who rand what amounts.

    1 vote

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  4. Eliminate " 0 " tip option,

    Eliminate " 0 " tip option, you already have custom, they can enter " 0 " in there.

    1 vote

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  5. 82 votes

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    started  ·  29 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Service charge on custom tender shows up as unpaid balance

    We sell house gift certificates that are redeemed with custom tender payment option. First of all, there is no option to add tip when paying with custom tender option. Secondly, when a service charge is applied (to go around the no tip option), the service charge shows up as unpaid balance on the reports, even though full payment is redeemed with the custom tender. For example, food bill is $50 + $10 service charge. You choose custom tender ("redeem house gift certificate") for the amount ($60). Payment shows up as $60, but under "unpaid balance" it shows $10.

    1 vote

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  7. Cannot adjust tips on the third parties merchants order like UberEat

    Restaurant business, I cannot add the tips to any of my orders from the third party merchants like UberEat, Online website, or Grubhub.

    Adding and adjusting tips to all orders, not just credit card, should be more flexible.

    1 vote

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  8. 2 GRAT/SERVICE CHARGE BUTTONS

    WE NEED 2 BUTTONS!!!!!!!!!!!!!!!!!!!!!!!! BEEN ASKING FOREVER
    TO GO ORDERS MUST HAVE 15% GRAT
    PARTIES OF 6 OR MORE MUST HAVE 18%

    2 votes

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  9. On Clover Go Rearrage Order

    On the Clover Go device the order needs to be changed.
    Currently, I select an item, insert the client card, flip the screen for a tip, they immediately flip it back to me because it then pops up remove card, THEN it asks them to sign so we flip it back. There needs to be a way to add tip, then immediately sign.

    1 vote

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  10. add tip on paper and print and skip on the same tip screen option

    Merchant would like to have an extra option under tips
    1. tip on paper
    2. skip and print if the customer don't want to tip and automatically to print receipt

    6 votes

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    Outreach Request  ·  0 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  11. Tips on Healthcare accounts (chiropractors)

    Enable tips for healthcare accounts like chiropractors.

    1 vote

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  12. Group Transactions between Debit and Credit

    Cards shoupld be groued by Credit or Debit Card. If they are debit, regardless of if it is Visa, Mastercard, etc. it should be grouped as Debit Cards. Credit Cards should be grouped by card type. The rates are different in some cases when it is ran as debit or credit.

    2 votes

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  13. Add option for costumer to do a CUSTOM TIP PERCENTAGE!

    When a costumer wants to leave a custom tip, allow them to enter a tip percentage as opposed to a dollar amount (would be best to have both options).

    4 votes

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    0 comments  ·  Canada  ·  Flag idea as inappropriate…  ·  Admin →
  14. Please make it to where we have the option to suggest tips in percentage and dollar amounts.

    Currently you can only offer tip suggestions as a percentage, but as a coffee shop dollar amounts make more sense. People typically tip $1.00 -$5.00 per drink and with the percentage tipping option it doesn't even come close. It cuts baristas short by doing percentage suggestions even when upping percentages, and takes away the convienence option for customers when they have to exclusively custom tip. Giving us the option of percentage or dollar and letting us set our own tip options would be amazing. Thanks.

    9 votes

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    started  ·  1 comment  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  15. PRINT TIP SUGGESTION WHEN TIP IS ON PRINTED RECEIPT

    At the bottom of the receipt so that customer can select the percentage.

    2 votes

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  16. To see detailed reports in the reports app that are printable

    Hi,

    Just wanted to pass along some feedback I’ve received from 2 larger clients just in the last week. There seem to be some restrictions as far as server closeout when they are reviewing their transactions to confirm their tips match etc.

    Both clients asked if there was a report like what you can see in the transactions app that is printable from the device so the server/front house manager can verify everything was entered correctly. Both said it’s not feasible to have them stand at the station and take up the device while they review 35+ card transactions.

    Any…

    4 votes

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  17. addition fee for delivery charge

    option to apply delivery fee that can be deducted from cash sales

    3 votes

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  18. APPLE PAY TIP ENTRY ISSUE

    When a customer pays with Apple pay, it allows them to enter a tip but does not show the tip in the tips app. It acts as if that transaction has not entered any tip. This is true for all nfc payment methods.

    4 votes

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  19. sink schedual from websit with clover

    its very nice idea for you guys

    1 vote

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  20. Option to delete transactions from previous days

    The clover used to delete transactions on tips app whenever it was a new day and now it could confuse the merchants because all the transactions are there.

    5 votes

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