Tips

  1. Tip Adjust After Sale and During Sale

    A typical merchant that does counter sales and delivery such as a pizza restaurant, wants to have the tip suggest at the counter but have the ability to do tip adjust after the auth for the delivery tickets. The CC is run before the delivery and they bring the receipt back with a tip on it. Currently the only option is 100% at the counter or 100% after the sale.

    16 votes

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    3 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  2. Cannot add tips to a transaction in Offline Mode

    You cannot put tips in for a closed order if your Station is offline. Calling Clover support the only answer I received was to call in and they can run a 2nd transaction on the card for the tip amount. This would hit the customers card 2x and is NOT a good way to deal with this issue. If the Station is offline the tip amount should be able to be entered and stored/sent with all the other card data when the system comes back online.

    If using pre-auth and the Clover is online everything works fine and the card…

    8 votes

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  3. Filter Tip

    MERCHANT IS ALSO ASKING FOR AN ENHANCEMENT TO ASSIST WITH MANUALLY BEING ABLE TO FILTER AND CHANGE THE TIP AMOUNT PER GROUP SALES, SERVICES AND THAT EMPLOYEE THAT PERFORM THE SERVICES

    3 votes

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  4. Paying out tips directly in the Tips App

    It would be nice if there was a total in the tip app and if there was a way to pay the tips out that shows a time and date when paid. It would also be nice if there was a report that could be printed with this information on it. It should be by employee and you should be able to print only one employee for a time period.

    9 votes

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    1 comment  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  5. 9 votes

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    5 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  6. Splitting Individual Tips Between Employees

    Merchant would like to be able to split a single tip between employees, would like to customize the amount as well, in some cases one employee may be tipped more than the other

    37 votes

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    8 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  7. Service charge as gratuity for employees non taxable

    For orders with 6+ guests, service charge is applied as gratuity for their employees.

    ~edu that service charge Is included in the revenue.

    ~she wants service charge to NOT be included in the revenue since its gratuity for her employees

    24 votes

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    7 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Larger "Done" button after order completion

    We have a Clover Station 2018, and when the screen is flipped for a customer to provide a Custom Tip there's a lot of confusion after the customer enters the Tip amount. Can the green checkmark be made LARGER or a large DONE button inserted in lieu of the green checkmark?

    6 votes

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  9. Gift Card App - Allow Tips

    People just don't carry cash anymore and customers need a way to leave their Server in a Full Service Restaurant a TIP when paying by Gift Card.

    17 votes

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    2 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  10. Tips be re-assigned to an employee

    If tips or a sale is assigned or credited to the wrong employee by accident, merchant wants to be able to edit or credit the sale/tip to the correct employee .
    Merchant is suggesting that owner/admins should have a feature or setting that enables them to make corrections to simple mistakes like this.

    24 votes

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    1 comment  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  11. Prompt for Tips Depending on Order Type

    Merchant wanted the clover to ask for tips depending on the Order Type.

    4 votes

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  12. Tips going to Servers not the cashier

    Merchant wants the tip to go to the server not the cashier. Only way tip will go to the server is through the tables app.Would like for tip to go to the server no matter what.

    33 votes

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    4 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  13. Reporting to show tips to be owed at end of day

    Merchant would like to request enhancement for reporting filter that will allow the merchant to know how mush $ in tips are to be owed to the employee at the end of the day.

    15 votes

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  14. Tip Enabled for Checks

    merchant would like it if clover could enable tip for checks and cash for recording purposes.

    7 votes

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  15. Tip Pooling

    Clients are asking for Tip Pooling, not a 3rd party app. There are many different ways tips can be collected and paid out. We need more settings and control over who a tip is assigned to and reporting for end of shift tips reconciling.

    43 votes

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    11 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  16. Ability to print a detailed tips report from the Tips app

    The tips app provides information that some customers would like to be able to print a hard copy for end of day settlement.

    19 votes

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  17. Option for multiple tip lines

    Option to have more than one tip line (e.g. one for server, one for kitchen staff; one for staff another for bands, etc)

    4 votes

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