Virtual Terminal

  1. Allow payment confirmations to be sent to the company email used to login to Clover Virtual Terminal

    Currently payment confirmations can only be emailed to the Business Owner's email. If employees login to take payments and email invoices under the "Owner" account, they have access to the entire merchant account and all settings, which is not secure.

    10 votes

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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Identifier for Invoices in Orders

    When generating an invoice through virtual terminal, there needs to be a simple way to identify the invoices. Could be a new order type or just some label in the order list that says "invoice" or "virtual invoice."

    5 votes

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  3. Merchant Requesting Clover GO and VT Link

    Merchant states that when he processed a sale on the Virtual Terminal he is able to view it on the dashboard. However when he launched the clover go app and goes into the transaction that was processed on VT it does not load. Advised merchant to use the dashboard and confirmed that he is able to see the transaction. Merchant requesting to view VT sales on the Clover go app instead of visiting the Clover dashboard.

    3 votes

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  4. Adding inventory items to a cash sale

    It would be nice to be able to add items from inventory when doing a cash sale especially when we are having issues with the device or app.

    2 votes

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    under review  ·  0 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  5. Virtual Terminal (Invoice Reports)

    For the virtual terminal send invoice option, I would like to see a report for the invoices we sent out (daily, weekly, monthly, yearly timeframes). Also,
    I would like to see invoices paid in report form. It would help with determining if we collect more money by invoices vs over the counter and phone payments.

    9 votes

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  6. Merchant suggested adding a web link to Virtual Terminal in lieu of sending invoices

    Merchant, Tina Gaudino of Richardson Koudelka LLP, suggested adding a web link in Virtual Terminal to send customers in lieu of sending invoices.

    The web link would require customer to fill in required information and send back to merchant via email.

    5 votes

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  7. 2 votes

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    0 comments  ·  Canada  ·  Flag idea as inappropriate…  ·  Admin →
  8. 1 vote

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  9. Virtual Terminal

    Merchant would like to be able to full and partial refunds on the virtual terminal

    9 votes

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  10. Automatically Email Receipt to Customer

    In Virtual Terminal automatically email receipt to customer after completing payment.

    6 votes

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    under review  ·  0 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  11. Add payment gateway capability to the Virtual Terminal / Clover Dashboard.

    It is great that the dashboard was outfitted with a Virtual Terminal but it seems too easy for First Data to make the dashboard a full blown Payment Gateway. Give it the ability to Store Cards, set up Recurring Payments, Generate an API transaction key or HTML for a Pay Now button.

    15 votes

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    1 comment  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
    started  ·  Leif Borden responded

    Clover is actively adding payment gateway features to our platform. We’ve made improvments to our Virtual Terminal, build a new set of APIs and tools such as our hosted iframe, and most recently started to release the first version of our hosted checkout solution. In 2021 we plan to add recurring capabilities and improve our hosted checkout solution to support button and links for those that aren’t inclined to integrate with APIs.

  12. Virtual Terminal Receipt

    Adding the ability to print receipt within the virtual terminal at time of payment vs having to go into transaction log to print.

    12 votes

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  13. Clover Dashboard: Virtual Terminal Supporting Inventory

    virtual terminal on the dashboard to be able to involve his inventory to track stock amounts and sales

    19 votes

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