Dining

  1. keith.puzio@fiserv.com

    With Dining and Register...busy restaurants need the ability to send cancellation tickets to the kitchen. Please make this another button within each item (within the existing order). Further, this has to go to the order printer/KDS only...it should NOT appear on the customer's bill!

    1 vote

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  2. Would absolutely LOVE color coded tables for sections

    Would be helpful to be able to highlight or color code tables on the dining room set up to help servers know what section is there's.

    1 vote

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  3. Pull back Check

    Need to be able to pull back a check if the wrong card was used and the order reopens so new payment method could be used

    2 votes

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  4. Tip issues

    We recently started requiring a deposit for large parties at our wine bar. i made a button to ring in a ticket for half the normal amount to reflect the deposit already paid. my bar tender brought to my attention that this leaves them with only 10% gratuity rather than the 20% we would normally put on a ticket like this. i want to make sure my employees are getting their full tips and not getting short changed. is there anyway we can add a manual input gratity or import the deposit from stripe some how

    1 vote

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  5. Per Device Default Order Type

    It would be great to have the ability to set the "Order Type" default per device.

    For example. The Clover Station in the bar defaults to "Dine-In" while a Clover Flex is used outside for Curbside orders without having the user have to change the order type on the Non-Table Order or the Register App each time an order is done.

    This would allow flexiblity to have some Flex Units default to "Curbside" or "Special Event" if they are used for outside catering.

    2 votes

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  6. Universal Dining Features Missing from Clover

    Let me say, I love your technology. We recently installed 3 Clover PoS stations in our full-service restaurant and you guys knocked it out of the park.

    That being said...it is clear that those who wrote the technology have spent very little time being 'in a hurry' while working on the floor of a full service dining room. Your programs are missing a multitude of features that speed a front of house employee's job up that are common across all other platforms. (Aldelo, Micros, Aloha, Squirrel etc.)

    • Reorder Item Buttons - There's no reason this feature should be missing. Some…
    9 votes

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  7. Ability to reopen a table/order if server accidently closes the wrong table

    Server closes the wrong table and quickly realizes the mistake. There is no way to reopen the table to my knowledge without reentering all the orders. If its a large table what a pain.

    9 votes

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  8. Reservations

    Merchant would like the ability to take reservations out of Clover Dining.

    5 votes

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  9. Need a way to have more than one tab at a table. Obviously you can

    Obviously you can combine and move guests at payout but that it time consuming and prone to error and confusion. If you know customers are paying separately when they sit you should be able to just create more than one tab at a table. The fact that you can't name guests is ridiculous and just creates more confusion.

    5 votes

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  10. Ability to add or remove items after a split payment.

    When customers are paying individually, the cashier can no longer edit a ticket once one customer has paid their bill. If the second customer wants to add an item or was unhappy with his meal, it is too late to do anything because the ticket is locked on the payment screen. To add, we have to create a new ticket, making the customer pay twice (which most are unhappy about). To delete, we have to act like the customer paid, then issue a refund. I should be able to discount the food or void it. Again, this only happens when…

    7 votes

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  11. Color Code categories

    When you create a new category can we implement a color for the category? Default it to white with like 25 colors to pick from and then make that category button that color. It is a lot easier for the eye to relate to a color when in a hurry then having to read. Not to mention all of our competitors can color code buttons.

    13 votes

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  12. Better notification when order is not printed

    Network isue or any other issue when kitchen printer is offline and order is not printed in the kitchen. Notify on the main screen so that it is easier to identify issue. Right now notification is on notification bar which is easily missed.

    6 votes

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  13. Make it possible to add or remove the guest tab option.

    Make it possible to add or remove the guest tab option.so you can have just the whole table and no other tabs.

    1 vote

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  14. Individualize items on the check, as opposed to X2, X3, etc.

    My wait staff complains that when they have a large group and they put items in that are more of something they have already put in ( eg. glass of beer) the items are added off screen and they cant be sure if they have been added or not as they cant be sure exactly how many glasses of beer there were and cant see them as they are not visible. They can be combined on guest check, but on computer screen it is much more difficult..

    4 votes

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  15. Drink Type requirement entry for Clover Dining

    Merchant would like a option in clover dining requiring them to enter what type of drink customer is having whether no drink, water or other.

    2 votes

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  16. 2 votes

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  17. 3 votes

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  18. edit tip usage in the dinnig app.

    Merchant wants to be able to edit IF tips should be available or not depending on the number of quests in each table.

    3 votes

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  19. dinning app to have notifications or error being made when adding a payment

    dining to show error message when adding payment between having to split by guest or split custom

    1 vote

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  20. Option to remove guests form clover dining

    Dining app (guest 1, guest 2, guest 3) merchant said the interface is a bit confusing and would like the "guests" fields to be removed

    3 votes

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