Dining

  1. Ability to reopen a table/order if server accidently closes the wrong table

    Server closes the wrong table and quickly realizes the mistake. There is no way to reopen the table to my knowledge without reentering all the orders. If its a large table what a pain.

    9 votes

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  2. Color Code categories

    When you create a new category can we implement a color for the category? Default it to white with like 25 colors to pick from and then make that category button that color. It is a lot easier for the eye to relate to a color when in a hurry then having to read. Not to mention all of our competitors can color code buttons.

    13 votes

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  3. Universal Dining Features Missing from Clover

    Let me say, I love your technology. We recently installed 3 Clover PoS stations in our full-service restaurant and you guys knocked it out of the park.

    That being said...it is clear that those who wrote the technology have spent very little time being 'in a hurry' while working on the floor of a full service dining room. Your programs are missing a multitude of features that speed a front of house employee's job up that are common across all other platforms. (Aldelo, Micros, Aloha, Squirrel etc.)

    • Reorder Item Buttons - There's no reason this feature should be missing. Some…
    9 votes

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  4. edit or add items to "guest" after one "guest" has already paid

    ability to be able to edit a guest after one guest at table has already paid. for example: 4 "guests" at table. guest 1 pays their ticket. guest 2 comes to pay but wants to add a round of beverages to their ticket before paying. this does not allow you to. another example: guest 1 pays their ticket, but guest 2 wants to pay for the drinks on guest 3. you can't change this after one guest has paid.

    1 vote

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  5. Pull back Check

    Need to be able to pull back a check if the wrong card was used and the order reopens so new payment method could be used

    2 votes

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  6. Option for Sub-Modifiers in Dining and Register.

    Please add the option for Sub-Modifiers. For example: You choose the main Item, Modifier for which side comes up, say salad is an option, that is chosen, then a Sub-Modifier for that particular choice prompts which dressing.

    23 votes

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  7. pay by guest option larger and easier to view

    pay by guest option larger button and easier to view so less mistakes employees accidentally click "all" alot which results in having to refund

    1 vote

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  8. keith.puzio@fiserv.com

    With Dining and Register...busy restaurants need the ability to send cancellation tickets to the kitchen. Please make this another button within each item (within the existing order). Further, this has to go to the order printer/KDS only...it should NOT appear on the customer's bill!

    1 vote

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  9. Guest count in Clover Dining

    There was a previous suggestion to add a guest count in Clover Dining so that better reporting on the revenue per guest could be done. It was marked as planned but that was 2 years ago, any update on that issue? It really is an issue with several of our clients.

    3 votes

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  10. Ability to add or remove items after a split payment.

    When customers are paying individually, the cashier can no longer edit a ticket once one customer has paid their bill. If the second customer wants to add an item or was unhappy with his meal, it is too late to do anything because the ticket is locked on the payment screen. To add, we have to create a new ticket, making the customer pay twice (which most are unhappy about). To delete, we have to act like the customer paid, then issue a refund. I should be able to discount the food or void it. Again, this only happens when…

    7 votes

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  11. Would absolutely LOVE color coded tables for sections

    Would be helpful to be able to highlight or color code tables on the dining room set up to help servers know what section is there's.

    1 vote

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  12. Ability to add to an order after split amount has been payed by guest

    Merchants would like to have the ability to keep adding items to an order after one of the guests has payed for their order

    9 votes

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  13. transfer "server" after transaction is done

    option to transfer "sever" for tipping purpose once a transaction has been completed. in case of incorrect ring/cash out on ticket.

    1 vote

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  14. easier view for paying by "guest"

    option to be able to view guests tickets easier and to pay by guest easier. it can be confused and many times staff hits split by item or they hit the ALL instead of guest number, the format is ****** to many mistakes.

    1 vote

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  15. option to "name" guest inside dinning app

    option to add a name or a description to the guest inside the clover dinning. this would be much easier than guest 1...2...3...to keep track of them.

    1 vote

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  16. lock screen after order entered

    Need to lock screen after order is entered so next server doesn't use the wrong user account

    1 vote

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  17. Clover Dining Inventory Management

    When a menu item is out of stock, Clover Dining does not give the option to remove the ability for a server to continue ordering that item.
    Servers can still place the order causing many issues. Also, quantity on hand is not updated until an item is paid for - this does not help the issue when orders are held in the saved/orders app until a table is paid. This has caused many lost sales as we are a reseller for Clover

    4 votes

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  18. Naming the Guests inside the Clover Dining App

    Merchant wishes to be able to put a name to the guests instead of having them like Guest 1, Guest 2, Guest 3, etc... That way even if they move or if the server is changed, the order will have a name and a face that it belongs to.

    13 votes

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  19. Reservations

    Merchant would like the ability to take reservations out of Clover Dining.

    5 votes

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  20. Need a way to have more than one tab at a table. Obviously you can

    Obviously you can combine and move guests at payout but that it time consuming and prone to error and confusion. If you know customers are paying separately when they sit you should be able to just create more than one tab at a table. The fact that you can't name guests is ridiculous and just creates more confusion.

    5 votes

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