Dining

  1. Remove Pay Button in Dining App

    If more than one person is seated in the dining app, the pay bottom should be removed. This way a new employee cant locked the system up if the other customers are still eating. Once you hit the pay button you cant reverse the action. This becomes a headache because the other guest may not be ready to leave and want to order other items. The only way around this is to close out to cash, ring up all the items again, and tell the kitchen not to make items. Of course your cash is off at the end of…

    1 vote

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  2. 3 votes

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  3. Clover Dining cashout a guest's order that wants to leave without having to close the entire order for the other guests

    I want to be able to cashout the order of a guest and that the orders of the other guests remain open under clover Dinning. Right now it's not convenient for me, because many clients want to keep ordering but when a guest wants to leave, there is only the option to split the payment but you have to close the entire order.

    12 votes

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  4. Add a hold buttton so servers are able to hold particular items for a specified amount of time.

    We used Smile POS previously and decided to switch over to Clover because we are able to take payment directly at the table and front door (COVID-19) idea. But since using Clover over the past 2 weeks there are so many moe options from Smile that am finding that I miss. The ability to move single items between tables, holding items button, being able to split a check once the order was created and print the bill for each person to see prior to payment.. Im sure Im gonna have more so Ill need to come back here and post…

    5 votes

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  5. Have the ability to take a large order, but send the items a few at a time to shorten ticket length.

    Allow a large party order to be put in together, but sent separately. For example, on a 20 top, take all the orders, but send them 4 items at a time on 5 tickets. This will ensure the large tables order will fire at the same time, but not on one long ticket.

    2 votes

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  6. Clover needs to integrate directly with OpenTable. When dining returns and is OK after COVID, we need to be ready.

    Easily 75% of all FSRs in the greater NYC area use OpenTable for their reservations. To NOT integrate directly with OpenTable is a huge yellow flag for established FSRs to switch to Clover.

    10 votes

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  7. dinning

    Merchant wanted to have the option of editing the order after one of the guest left.

    7 votes

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  8. Clover Dining Table Arrangement and Order Note Color

    Merchant would like to be able to reorganize tab with the three dots on the Clover Dinning. Currently he is only able to reorganize the four buttons on the fast action bar. He would like to be able to move the whole tab. Also, merchant would like to print in a different color for the order note.

    3 votes

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  9. Clover Dining: Group items by category on kitchen ticket

    Clover Dining app needs to group items by CATEGORY when print to the kitchen printer. For example, the ticket needs to group all APPERTIZERS together, group all Burgers together, group all Soup together... etc. This greatly help the chefs to manage the food. The kitchen printer can be quite long and we don't want to see appetizers print all over the ticket. Thanks

    5 votes

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  10. Need "Hold" item button on Clover Dining

    On the Clover Dining app, we need the ability to HOLD an item from ever getting printed in the kitchen. Sometimes, we rush into the kitchen to get the item or had already asked verbally the kitchen staff to make it, we don't want to print it again, hence, we hold it on the POS.

    12 votes

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  11. Default order type should be T0-GO for non-table order

    My restaurant has Dine-In (default), To-Go, and Delivery order types. When making non-table order, we some times forget to select "To-Go" order types and the kitchen will mess up customer orders. This happens a lot because the server had already selected To-Go non-table order.

    4 votes

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  12. We need multiple Bar and more sections in dining

    The bar and more tab in dining is great for open bar tabs. But for our busy bars with multiple sections it is terribly difficult when your establishment has 20 plus open take out orders and 60 open tabs. Being able separate these into multiple sections would be if great help.

    When adding a section in dining ideally it would ask if the section is to keep open tabs or if a layout is to be built in the room

    9 votes

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  13. Reorder Button for Clover dinning

    Merchant is wanting to have a easier way to reprint orders then to select each item. Merchant is requesting a reorder button to print entire order over again.

    25 votes

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  14. Ability to edit the look of the kitchen tickets

    As has been mentioned many times, the font size on the ticket is too big or too small. We need a medium one, in a better font, and the ability to SEE and therefore EDIT how the ticket is going to appear in the kitchen. I don't want words cut off halfway through and on the line below for example

    25 votes

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  15. Total Open Orders

    In Clover dining I would like to be able to go in to all orders and sort by Open orders and get a current total. I can do it manually by scrolling through and adding, but a button that totaled all current open orders would be nice.

    5 votes

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  16. We need the words 'TO-GO' to print on the ticket

    In the To-Go section of Clover Dining we need the words To-Go to print on the ticket so we don't need to type that in for the kitchen to know to package it to-go!

    9 votes

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  17. Custom Pizza Ordering

    FSR's and QSR's have unique needs when it comes to ordering pizza (quarters, halves, adding/removing toppings). Any restaurant that has pizza customization on their menu need a simpler way to do this.

    Revel has the best replicable process: https://www.youtube.com/watch?v=Rp0N_ercAmU

    15 votes

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  18. Order Status Filter on Web Dashboard

    May we have the same exact Order Status filter that is on the devices added to the dashboard?

    This will simplify us seeing all "OPEN" orders and details online.

    4 votes

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  19. employee coded access to a single cash drawer please. bar setting

    employee coded access to a single cash drawer please. bar setting

    12 votes

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  20. Employee Table Turn Time Report

    We would like to see the average table turn times per employee.

    How long the table was dining from the table order being opened to table being fully closed out.

    13 votes

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