Orders

  1. Duplicate Orders in the Orders App

    In the orders app you can view all orders open or closed. When you click on an order you have a couple of options you can do. You can add a payment, re-open the order, combine the order with another one, etc.

    It would be an excellent feature if we could DUPLICATE AN ORDER here as well. For example, some of my merchants will have huge orders that get placed on a monthly basis so it would be nice if they can pull up the customers previous order and simply duplicate it so they dont have re enter the order…

    2 votes

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  2. Option to require that a customer, or note be added to an order before it's saved.

    I would like clover to have an option for the system to allow that a customer or note be required before an order can be saved.

    3 votes

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  3. Order Printing based on Modifiers as well.

    Would like to printer order information based on Modifiers. Cook orders with their modifiers print to one printer and salads and the adds holds print to the salad printer for the waitstaff to work on.

    1 vote

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  4. Order online times

    Within the order online it would be helpful to be able to adjust the times items are available. We have a lunch special that goes until 3:00 but we don't want people to order it at dinner so I've had to remove the lunch menu from the online menu.

    2 votes

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  5. Modify space in order receipts

    Apply an option to modify the spaces between the modifiers in an order receipts, to organize the information

    2 votes

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  6. Cash benefits

    Apply an option to check the balance of Cash Benefits in the EBT payment method

    2 votes

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  7. Allow merchants to delete all text on kitchen tickets that are not necessary for their operation

    In a busy kitchen, every detail matters and streamlining line flow is critical. There seems to be no way to delete all the extra text on our kitchen tickets, despite having no use for our operation. For example, there is no way to delete "Server: NAME", despite our operation not needing this information. Also, our tickets print the time the order was received, the time the order was printed, and the date/time in a separate location - all we need is the time! Why can't we get rid of all the extra text? Finally, at the end of each ticket…

    2 votes

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  8. PRINT MODIFIERS IN THE ORDER THEY ARE SET UP ON THE APP NOT IN THE ORDER THEY ARE ENTERED

    There is no way to have the orders print modifiers in the order we've set them up in the inventory app, only in the order they are entered in the register. We set up the app deliberately to mirror our line flow, so it is incredibly frustrating if a customer decides they want to add something at the end of their order because it will mean either that we need to delete and re-enter all the modifiers in the order we'd like them to print or hope that our kitchen staff will recognize that the ticket is all out of…

    2 votes

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  9. Exchanges with more flexibility

    We use Clover for our retail business and would like more flexibility with exchanges. Many times, the exchange is not for an exact priced item. The work a round is time cumbersome - Issue an in-store credit, because sometimes the item can't be refunded. Create a new sale for the exchange for items and then pay via a split transaction of in-store credit and regular payment.

    3 votes

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  10. Print items based on Categories Order. Pizzas first, Wings second, Apps third etc

    need to have all pizzas ordered close together and apps all in the same area....
    beverages at end of order if that is where the category has been moved to. This way the order comes out in the order we have placed the categories ...

    3 votes

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  11. Edit partial refund amount on Orders App.

    Merchant requested to have the ability on the Orders App when doing a refund, that instead of choosing the items to refund, to have the ability to change the amount of the item being refunded, not just the full amount of the item. For example: this merchant sells school uniforms, but he does take used uniforms from parents and wants to refund them, he does not want to refund the full amount that the parent paid for the uniform but he want to be able to edit the amount refunded to the parent. He wants to be able to partial…

    2 votes

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  12. Order Number hyperlink needs to be in every transaction- approved or declined!

    When looking at Transactions tab and viewing a decline, management needs to be able to simply tap the Order Number to find out if it ever got paid. As it exists, it is much more cumbersome to locate that same Order to see its history.

    1 vote

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  13. Print Order Number Only

    Please enable a way to print just the order number for customers to hold onto. It is a waste of paper to print the entire receipt just for the order number. The customer should have the ability to request a receipt in which case the order number ticket and the receipt will both be printed.

    2 votes

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  14. Orders App Update

    Merchant wants the orders app to be restored to the default way that it was before the app was updated. Merchant stated that the older version was easier to use.

    4 votes

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  15. 2 votes

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  16. Smaller order receipt

    Merchant would like to have a smaller order receipt

    4 votes

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  17. Orders by server view

    Busy restaurants make mistakes and often close the wrong sale and the server forgets to filter the sale and then accidentally closes the wrong sale. Can there be a way for a server to log in and ONLY see their sales/orders? This is a MUST for FSR's. They do not want to comingle orders with other servers. This eliminates mistakes overall.. a dollar amount can easily match another open table. Please advise!

    2 votes

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  18. Allow open orders to be added from desktop remotely.

    I sell many products from my remote location but can't add the orders to the Clover. Also ties up the Clover on large purchases when other customers are waiting.

    3 votes

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  19. Merchant wants to have the option to remove the permission to add an additional charge to an other for a regular employee

    Merchant wants to have the option to remove the permission to add an additional charge to an other for a regular employee
    or require a passcode of a manager .

    1 vote

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  20. 2 votes

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