Orders

  1. Allow the ability to break up long kitchen orders

    Would like the ability to break up long kitchen orders into multiples. When we have have more than 3 guest, and several modifiers, the kitchen order receipt can be over 12 inches long. Would like the ability to set the number of guest per ticket and still include the table / server information on the ticket.

    1 vote

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  2. Toggle Option To Print Individual Order Receipts For Each Item On A Ticket!!

    I have a handful of merchants that want to have the option to have each item ordered printed out individually on separate order receipts, rather than multiple items on the same order receipt.... Sans the Expo printer. This request comes mostly from Asian restaurants where they also need to use their native language on the order receipts for their cooks to be able to read the items ordered.

    Having each individual item print on separate order receipts helps avoid missing items, cooking the wrong dish altogether, etc.

    Please make this happen ASAP! It would be a great option for every…

    1 vote

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  3. Duplicate Orders in the Orders App

    In the orders app you can view all orders open or closed. When you click on an order you have a couple of options you can do. You can add a payment, re-open the order, combine the order with another one, etc.

    It would be an excellent feature if we could DUPLICATE AN ORDER here as well. For example, some of my merchants will have huge orders that get placed on a monthly basis so it would be nice if they can pull up the customers previous order and simply duplicate it so they dont have re enter the order…

    2 votes

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  4. Option to require that a customer, or note be added to an order before it's saved.

    I would like clover to have an option for the system to allow that a customer or note be required before an order can be saved.

    3 votes

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  5. Modify space in order receipts

    Apply an option to modify the spaces between the modifiers in an order receipts, to organize the information

    2 votes

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  6. Cash benefits

    Apply an option to check the balance of Cash Benefits in the EBT payment method

    2 votes

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  7. Allow merchants to delete all text on kitchen tickets that are not necessary for their operation

    In a busy kitchen, every detail matters and streamlining line flow is critical. There seems to be no way to delete all the extra text on our kitchen tickets, despite having no use for our operation. For example, there is no way to delete "Server: NAME", despite our operation not needing this information. Also, our tickets print the time the order was received, the time the order was printed, and the date/time in a separate location - all we need is the time! Why can't we get rid of all the extra text? Finally, at the end of each ticket…

    2 votes

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  8. PRINT MODIFIERS IN THE ORDER THEY ARE SET UP ON THE APP NOT IN THE ORDER THEY ARE ENTERED

    There is no way to have the orders print modifiers in the order we've set them up in the inventory app, only in the order they are entered in the register. We set up the app deliberately to mirror our line flow, so it is incredibly frustrating if a customer decides they want to add something at the end of their order because it will mean either that we need to delete and re-enter all the modifiers in the order we'd like them to print or hope that our kitchen staff will recognize that the ticket is all out of…

    2 votes

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  9. Edit partial refund amount on Orders App.

    Merchant requested to have the ability on the Orders App when doing a refund, that instead of choosing the items to refund, to have the ability to change the amount of the item being refunded, not just the full amount of the item. For example: this merchant sells school uniforms, but he does take used uniforms from parents and wants to refund them, he does not want to refund the full amount that the parent paid for the uniform but he want to be able to edit the amount refunded to the parent. He wants to be able to partial…

    2 votes

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  10. Print Order Number Only

    Please enable a way to print just the order number for customers to hold onto. It is a waste of paper to print the entire receipt just for the order number. The customer should have the ability to request a receipt in which case the order number ticket and the receipt will both be printed.

    2 votes

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  11. 2 votes

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  12. Smaller order receipt

    Merchant would like to have a smaller order receipt

    4 votes

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  13. Orders by server view

    Busy restaurants make mistakes and often close the wrong sale and the server forgets to filter the sale and then accidentally closes the wrong sale. Can there be a way for a server to log in and ONLY see their sales/orders? This is a MUST for FSR's. They do not want to comingle orders with other servers. This eliminates mistakes overall.. a dollar amount can easily match another open table. Please advise!

    2 votes

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  14. Allow open orders to be added from desktop remotely.

    I sell many products from my remote location but can't add the orders to the Clover. Also ties up the Clover on large purchases when other customers are waiting.

    3 votes

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  15. Merchant wants to have the option to remove the permission to add an additional charge to an other for a regular employee

    Merchant wants to have the option to remove the permission to add an additional charge to an other for a regular employee
    or require a passcode of a manager .

    1 vote

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  16. Diable open order option

    The merchant wants to be able to disable the partial payments and open orders option.

    1 vote

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  17. order number sync between devices

    Merchant would like the order numbers to synchronize between devices

    3 votes

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  18. Rounding Orders

    Merchant would like to have orders automaticaly round to the nearest quarter

    1 vote

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  19. Make a way to check item prices on device and remove them and it does not show as deleted items.

    When employees add something to order to check price and then remove it, it appears as if employees giving food away + lots of deleted items

    1 vote

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  20. CHANGE ORDER TYPE AFTER PRINTING

    CHANGE ORDER TYPE AFTER PRINTING

    1 vote

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