Orders

  1. make the customer name viewable on the "orders" tab on the clover flex

    We understand that their name does appear in the notes section of the order tab but often times, we need to use that area for notes and not the customer name.

    3 votes

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  2. order number sync between devices

    Merchant would like the order numbers to synchronize between devices

    3 votes

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  3. Show Split Amount When Screen Is Flipped

    called in about the split payment feature on the Station 2. He said he's able to split the payment into 2 but when he flips the screen it still shows the WHOLE amount even though they confirmed it charged them the correct split amount... customers often callback in thinking they were charged MORE than the split amount which is incorrect.

    3 votes

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  4. 3 votes

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  5. Real time sync of orders on multiple devices

    merchant is requesting to have the option of orders being taken on different devices to correlate in order as the orders are taken.

    3 votes

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  6. show partial paid orders over 90 - 100 days on clover device

    The devices are able to see open orders past 90 days but not partial paid orders. As of right now workaround to reprint partial paid order from dashboard is too time consuming. This is beneficial to bakers with wedding orders who deposit them sometimes more than 100 days out.

    3 votes

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  7. Third-party app Chowly for Online Ordering

    We need Chowly on Clover - I have a lot of restaurant clients asking for Chowly, to combine online ordering platforms. Chowly integrates all of a restaurants online ordering into one app that can be integrated into their Clover.

    3 votes

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  8. Orders app to show total of open orders and paid orders

    Merchant would like a feature in the orders app that shows the total of open orders, paid orders etc.

    3 votes

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  9. Ability to format order receipt items to close to order number

    On order receipt the bottom item is too close to the order number at bottom and sometimes gets missed. Need ability to format order print out ticket better

    2 votes

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  10. Allow the ability to break up long kitchen orders

    Would like the ability to break up long kitchen orders into multiples. When we have have more than 3 guest, and several modifiers, the kitchen order receipt can be over 12 inches long. Would like the ability to set the number of guest per ticket and still include the table / server information on the ticket.

    2 votes

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  11. Bring back ability to SORT ORDERS on devices/dashboard BY ORDER STATUS (Open, Paid, Partially Paid etc) whicwas eliminated w/the last update

    For restaurants and other busy, high order environments, its important to be able to sort orders by order Status (Open, Paid, Partially Paid) This feature was eliminated with the last update and causing my clients grief.

    2 votes

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  12. Duplicate Orders in the Orders App

    In the orders app you can view all orders open or closed. When you click on an order you have a couple of options you can do. You can add a payment, re-open the order, combine the order with another one, etc.

    It would be an excellent feature if we could DUPLICATE AN ORDER here as well. For example, some of my merchants will have huge orders that get placed on a monthly basis so it would be nice if they can pull up the customers previous order and simply duplicate it so they dont have re enter the order…

    2 votes

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  13. Order online times

    Within the order online it would be helpful to be able to adjust the times items are available. We have a lunch special that goes until 3:00 but we don't want people to order it at dinner so I've had to remove the lunch menu from the online menu.

    2 votes

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  14. Cash benefits

    Apply an option to check the balance of Cash Benefits in the EBT payment method

    2 votes

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  15. PRINT MODIFIERS IN THE ORDER THEY ARE SET UP ON THE APP NOT IN THE ORDER THEY ARE ENTERED

    There is no way to have the orders print modifiers in the order we've set them up in the inventory app, only in the order they are entered in the register. We set up the app deliberately to mirror our line flow, so it is incredibly frustrating if a customer decides they want to add something at the end of their order because it will mean either that we need to delete and re-enter all the modifiers in the order we'd like them to print or hope that our kitchen staff will recognize that the ticket is all out of…

    2 votes

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  16. Edit partial refund amount on Orders App.

    Merchant requested to have the ability on the Orders App when doing a refund, that instead of choosing the items to refund, to have the ability to change the amount of the item being refunded, not just the full amount of the item. For example: this merchant sells school uniforms, but he does take used uniforms from parents and wants to refund them, he does not want to refund the full amount that the parent paid for the uniform but he want to be able to edit the amount refunded to the parent. He wants to be able to partial…

    2 votes

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  17. Print Order Number Only

    Please enable a way to print just the order number for customers to hold onto. It is a waste of paper to print the entire receipt just for the order number. The customer should have the ability to request a receipt in which case the order number ticket and the receipt will both be printed.

    2 votes

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  18. 2 votes

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  19. Orders by server view

    Busy restaurants make mistakes and often close the wrong sale and the server forgets to filter the sale and then accidentally closes the wrong sale. Can there be a way for a server to log in and ONLY see their sales/orders? This is a MUST for FSR's. They do not want to comingle orders with other servers. This eliminates mistakes overall.. a dollar amount can easily match another open table. Please advise!

    2 votes

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  20. 2 votes

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