Register

  1. Void Reason

    Would like to have an option to put reason for void when voiding transactions.

    63 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. When will the 2nd cash drawer be able to be used?

    This was one of the main selling points for station 2018 and it still is not able to be used. Two drawers opening at once does me no good. Have not even seen a status update to under review on any prior requests.

    55 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    11 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  3. Ability to refund & purchase before closing the transaction out

    Customer comes in to return item but would like to purchase a new different item. Customer would like to only pay difference versus having a refund credited & then purchase the new item for the full amount.

    53 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    7 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Limit Discounts applied in an order

    Merchant requesting a way to limit how many discounts in an order. Specifically when Happy Hour is being run, to not allow perks from Rewards to be redeemed at the same time-- should be only one or the other.

    31 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  5. Re-Ordering and Opening transactions when completed

    Merchant wants to be able to print each guest separately when he selects spilt by items and not actually have to be taken to pay screen (print customers receipt before pay screen)
    Merchant also wants to be able to re-open the check once it has been completed and apply discounts

    26 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Ability to remove tax from items at time of sale

    Allow tax to be removed by inventory item (not just custom items). Bakeries may have to tax or not the same inventory item depending on quantity sold.

    24 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  7. Ability to take Deposits

    We are a bakery and have many order large cake orders. Customers want to put in a deposit, but there is no way to show a deposit on an item. We need to be able to have the order remain open with a deposit showing. This would also help us to be able to make changes to the order as the delivery date draws near.

    17 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  8. Pre-Authorization Changes

    Merchant would like the device to pre-auth the amount-- which it does-- but instead of charging the customer a separate amount, and then refunding them the pre-auth amount, he would like to have it just refund them the amount that was not used by the customer.

    Merchant explained that with the current way, it is causing his customers to call him thinking that they were double charged.

    15 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    under review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  9. YOU MUSTTTTTTTTTT ADD ANOTHER GRAT BUTTON!! i CAN'T CHARGE 18% ON TO GO ORDERS I NEED ANOTHER GRAT BUTTON!! PLEASE !!!!

    We must have another grat button!! I can't charge 18% on to go orders! We need more grat buttons!! In my world of F&B 18% is standard, but parties of 20 or more we charge 20% and for to go's we charge 10 %!!!!!! PLEASE HELP!!!!! at least give us at least 1 more button! I have 3 restaurants and use clover in all and it's killing us!!!!!

    14 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Ability to arrange inventory items in the Register app

    It's been reported that Square lets merchants rearrange their inventory items within the register app, so they can put more commonly selected items at the top, instead of just alphabetically.

    13 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  11. Option to remove Done button after completing transactions

    Merchant has run into issues when not pressing Done and transactions have Voided. Merchant would like to remove the requirement of Done and also have a Voided transaction report generated.

    13 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  12. Sale and Refund/Exchange on same transaction

    Please allow for a merchant to have a sale and a refund or exchange on same transaction. If the balance is a negative, then a credit is issued to customer. Many POS systems allow allow this capability. LIGHTSPEED, VEND and SPRINGBOARD RETAIL to name a few- see articles below:

    https://retail-support.lightspeedhq.com/hc/en-us/articles/229130768-Refunding-and-exchanging

    https://support.vendhq.com/hc/en-us/articles/360000320475-Process-an-Exchange

    https://support.springboardretail.com/en/articles/94800-how-do-i-exchange-items-in-the-pos

    Also, see my blog post in the Clover community regarding this. I created a mock up so you guys could see what I'm talking about:

    https://community.clover.com/questions/21248/returns-exchanges-suggestions-coming-from-a-retail.html

    12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Automatically apply Service Charges

    Enhancement for Service Charges to automatically apply rather than manually selecting option each time.

    12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  14. Bugs with new Pre-Auth Function

    1. Most importantly, inventory tracking no longer works with anything purchased during a pre-auth transaction. This breaks all inventory tracking and is a major issue for us.
    2. When pre-authorizing a card, occasionally the name pulled in from the card is incorrect -- like completely somebody else's name. It happens sporadically, without any clear reason as to why.
    3. Tip logging: before the pre-auth feature, receipts could be collected in the order they processed payment, and tips could be entered in that same order. Now, the order the tip logging shows is based on the chronological order the pre-auth was created. This causes…
    12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  15. Seperate EBT items

    Would like a way for clover to apply EBT payment only to items that qualify for EBT

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  16. Restrict tender type by employees

    Merchant would like to restrict their tender types to certain employees to force that for e.x., cash to be taken only by admin roles to force employees to give the money to people with that role.

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Customers name to be saved to the order

    The merchant wants to be able to swipe in the Register app for the customer’s name to be saved to the order.

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  18. Allow discount to only be applied to the cost of the item but not the tax

    A merchant is requesting to be able to apply 100% discount to certain items but wants the customers to still be able to pay tax.

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  19. Register app quantity limit increase

    Merchant would like for the quantity limit amount to be more than the existing 999 that we have currently. All of the orders are calculated via pounds and he would like to be able to key that type of information in for the quantity.

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  20. Displaying Item Price

    Currently our Receipts display the net price on our receipts when customer purchase multiple items. For example, when a customer purchases two widgets at $10 a piece. The receipt reflects 2 widgets for a total of $20. I have been increasingly asked for the receipt to display the unit cost as well

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
← Previous 1 3 4 5 6 7
  • Don't see your idea?

Register

Categories

Feedback and Knowledge Base