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  1. When will the 2nd cash drawer be able to be used?

    This was one of the main selling points for station 2018 and it still is not able to be used. Two drawers opening at once does me no good. Have not even seen a status update to under review on any prior requests.

    53 votes

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    9 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  2. Limit Discounts applied in an order

    Merchant requesting a way to limit how many discounts in an order. Specifically when Happy Hour is being run, to not allow perks from Rewards to be redeemed at the same time-- should be only one or the other.

    29 votes

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    3 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  3. Ability to remove tax from items at time of sale

    Allow tax to be removed by inventory item (not just custom items). Bakeries may have to tax or not the same inventory item depending on quantity sold.

    24 votes

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    3 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  4. Ability to take Deposits

    We are a bakery and have many order large cake orders. Customers want to put in a deposit, but there is no way to show a deposit on an item. We need to be able to have the order remain open with a deposit showing. This would also help us to be able to make changes to the order as the delivery date draws near.

    17 votes

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    3 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  5. Pre-Authorization Changes

    Merchant would like the device to pre-auth the amount-- which it does-- but instead of charging the customer a separate amount, and then refunding them the pre-auth amount, he would like to have it just refund them the amount that was not used by the customer.

    Merchant explained that with the current way, it is causing his customers to call him thinking that they were double charged.

    15 votes

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    under review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  6. Ability to arrange inventory items in the Register app

    It's been reported that Square lets merchants rearrange their inventory items within the register app, so they can put more commonly selected items at the top, instead of just alphabetically.

    13 votes

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    2 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  7. Option to remove Done button after completing transactions

    Merchant has run into issues when not pressing Done and transactions have Voided. Merchant would like to remove the requirement of Done and also have a Voided transaction report generated.

    13 votes

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    1 comment  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  8. Bugs with new Pre-Auth Function


    1. Most importantly, inventory tracking no longer works with anything purchased during a pre-auth transaction. This breaks all inventory tracking and is a major issue for us.

    2. When pre-authorizing a card, occasionally the name pulled in from the card is incorrect -- like completely somebody else's name. It happens sporadically, without any clear reason as to why.

    3. Tip logging: before the pre-auth feature, receipts could be collected in the order they processed payment, and tips could be entered in that same order. Now, the order the tip logging shows is based on the chronological order the pre-auth was created. This causes…
    12 votes

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    0 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  9. Automatically apply Service Charges

    Enhancement for Service Charges to automatically apply rather than manually selecting option each time.

    11 votes

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    6 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  10. Customers name to be saved to the order

    The merchant wants to be able to swipe in the Register app for the customer’s name to be saved to the order.

    9 votes

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    2 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  11. Restrict tender type by employees

    Merchant would like to restrict their tender types to certain employees to force that for e.x., cash to be taken only by admin roles to force employees to give the money to people with that role.

    8 votes

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  12. Register app quantity limit increase

    Merchant would like for the quantity limit amount to be more than the existing 999 that we have currently. All of the orders are calculated via pounds and he would like to be able to key that type of information in for the quantity.

    8 votes

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    3 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  13. Displaying Item Price

    Currently our Receipts display the net price on our receipts when customer purchase multiple items. For example, when a customer purchases two widgets at $10 a piece. The receipt reflects 2 widgets for a total of $20. I have been increasingly asked for the receipt to display the unit cost as well

    8 votes

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    1 comment  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  14. Option for Item Count in Register app

    Would like to be able to see the total number of items that have have been scanned. For example, if fifty items have been scanned, it should show 50 somewhere on the screen.

    8 votes

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    2 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  15. Visible customer name in the Register app

    It would help if the customer name were reflected somewhere in the Register app while working under the customer's account.

    8 votes

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    0 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  16. Request to remove Transaction Complete screen

    Request: Adjust check-out workflow so 'Receipt Prompt' screen
    appears right after 'Signature' screen. Currently, a 'Your Transaction is
    now Complete. Please hand device back to staff" screen appears between the
    two. This creates a bit of confusion as the full transaction is not
    complete at this step, a receipt type still needs to be selected. I spoke
    to Clover Support on the phone and they said there is currently no way to
    customize this, so I thought I'd write in with the request. A few details
    are below.

    Current Workflow:
    Staff selects payment amount
    Hands device to client
    Client processes…

    8 votes

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    0 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  17. Option for Pay Out tender

    We need a Pay Out option for cash pay outs from the Register app.

    7 votes

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  18. Option to remove Verify Signature step after transaction

    Does not want the option to verify the signature after doing a transaction.

    7 votes

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  19. Remove customer receipt - option screen

    Please remove (or give us the option to delete) the screen that comes up after a customer signs / enters PIN that gives 4 options for having their receipt printed / emailed / texted / none. It is NOT needed for every user of this device, and in my case causes confusion to my customers (they receive a DETAILED receipt from my cash register), extra expense to me (the receipt paper is expensive), and extra difficulty / time in trying to finish up a sale. I can (and do) offer the receipt options to my customers IF they indicate they…

    6 votes

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    0 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  20. Ability to link Customer profile after transaction is complete

    Have the ability to add Customer profiles after a sale in the Register or Sale app. This will allow the customer to input their contact information after the customer provide payment.

    6 votes

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