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  1. YOU MUSTTTTTTTTTT ADD ANOTHER GRAT BUTTON!! i CAN'T CHARGE 18% ON TO GO ORDERS I NEED ANOTHER GRAT BUTTON!! PLEASE !!!!

    We must have another grat button!! I can't charge 18% on to go orders! We need more grat buttons!! In my world of F&B 18% is standard, but parties of 20 or more we charge 20% and for to go's we charge 10 %!!!!!! PLEASE HELP!!!!! at least give us at least 1 more button! I have 3 restaurants and use clover in all and it's killing us!!!!!

    14 votes

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  2. custom item feature removed from the register app

    Regardless the employee's app allows you to disable the "Create a custom Item" feature, the option should be removed after its unchecked from the permissions on the register app

    2 votes

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  3. Additional Charges being added automatically on each order

    Merchant suggested to have the ability to add the additional charges automatically rather than add it manually. But keeping the option to remove the charges when necessary. Most of the time they have to use a partner app for that (like Cash Discounts).

    1 vote

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  4. Add the ability to order by guest in the Register app on Counter Service software

    QSR's need to be able to add number of guests and order by guest in the register app when placing orders like we can now with togo orders in Clover
    dining.

    1 vote

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  5. 1 vote

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  6. Allow for option to remove taxes from individual items not just the entire order.

    We have tens of thousands of items in our inventory and it's tax free wknd. Some items don't apply for tax free so we need the capability to take taxes off of individual items so we don't have to do multiple transactions at the register. Need capability to take it off at the time of the sale. thank you.

    3 votes

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  7. Manual refund on Clover station needs to have option to include tax so merchant can correctly track taxes

    When using the manual refund app on a Clover Flex or Mini, tax can be added to the refund amount and correctly refunds the tax back to the merchant. On the Station and Pro tax can not be added in the manual refund app. This creates a situation where tax credited back to a merchant is not correct. For instance, a $1,000 refund in a state with 8.25% sales tax means that merchant is not getting a sales tax credit in their reporting of $82.50. This means that sales tax reported in clover reporting is not correct. This is problematic…

    2 votes

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  8. Split Payments Bug / Not working

    we've been running into a very weird issue lately. It's a bug. So, when you start a split payment... after putting down the initial payment, if you don't hit the green button that says"next payment" and insert the card at that screen, it charges the credit card the same amount as the previous payment.

    I just rang up a sale for $83. $54 of it was cash. After paying the $54, on that screen, I inserted the credit card without pushing the green button to go to the next payment (which would of been ~$29) and the app crashed and…

    1 vote

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  9. Dollar Amount tips

    My suggestion:
    For smaller ticket restaurants/coffee shops the tips would be better if we could change to $1, $2, $3. This is the way Square's tipping is set up.

    2 votes

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  10. Seperate EBT items

    Would like a way for clover to apply EBT payment only to items that qualify for EBT

    10 votes

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  11. Start Shift Close Shift

    A lot of Business Make 2 or 3 shift daily, that shift have Start with petty cash leave the last day after close the last shift. We can insert a deposit in Clover the same day of the Reporting but if we leave a deposit the last day in the new day of reporting that petty is not.

    Is a great idea how much is the petty leave in the cash log for the next day.

    In the day we can change the Crew 2 or 3 times. We don't have a close shift button with remove cash sales and…

    6 votes

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  12. Desperately in need for a Front facing printer extension cord

    Getting several requests for a extension cord for the Clover 2018 Front Facing printer.... Merchants with limited counter space are forced to make modification at additional expense to use the Clover Station 2018 near or at the counter. I received 2 requests this month due to the Covid-19 situation
    situation

    2 votes

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  13. Sale and Refund/Exchange on same transaction

    Please allow for a merchant to have a sale and a refund or exchange on same transaction. If the balance is a negative, then a credit is issued to customer. Many POS systems allow allow this capability. LIGHTSPEED, VEND and SPRINGBOARD RETAIL to name a few- see articles below:

    https://retail-support.lightspeedhq.com/hc/en-us/articles/229130768-Refunding-and-exchanging

    https://support.vendhq.com/hc/en-us/articles/360000320475-Process-an-Exchange

    https://support.springboardretail.com/en/articles/94800-how-do-i-exchange-items-in-the-pos

    Also, see my blog post in the Clover community regarding this. I created a mock up so you guys could see what I'm talking about:

    https://community.clover.com/questions/21248/returns-exchanges-suggestions-coming-from-a-retail.html

    12 votes

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  14. Attach a negative value to item

    Allow for a merchant to attach a negative value to an item in the register. See mock up - Made post in Clover Community:

    https://community.clover.com/questions/21248/returns-exchanges-suggestions-coming-from-a-retail.html

    4 votes

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  15. Void Reason

    Would like to have an option to put reason for void when voiding transactions.

    63 votes

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  16. Fast Cash option to include $20

    FastPay to have a $20 option, since this is what most people pay with.

    Currently, if there is a low ticket price items (ie. $4, there is only a few options, the closest denominations to $4, but no $20)

    4 votes

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  17. Void sale before batch sends out

    must have the option to void the sale before the batch send out on the end of the day. very important.

    6 votes

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  18. "Custom item" button for weight items in register

    Just like a standard custom item, we should have a custom weight-based item, where we put in price every time for an item weighed via scale in the register.

    3 votes

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  19. How Discounts Appear on Receipts

    Change on how discounts appear on the receipts.

    Reflect the net total against the amount paid and also show the total savings.

    Item name = $12.00
    Discount 60% = $7.20
    Item name = $5.00
    Discount 50% = $2.50


    Net Total = $17.00
    Amount Paid = $9.70
    Total Savings = $7.30

    5 votes

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  20. Ability to Capture Signature for custom tender type

    There are clients for whom merchant would like provide In-House service/delivery/takeout of the items.

    This In-House items/service will be billed or invoiced once a month and they would like to get a signature option to be printed with the custom tender type sales to record the pickup/delivery.

    Is it possible to add something in that nature to ease up the confusion of if the item/service was received or not.

    4 votes

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