Feedback

  1. differentiate between applicable US help subjects vs help subjects applicable to other countries

    I was told that clover.com/help is the only resource available, but that information is only applicable to US users, and some features aren't available to other countries. There is no way to tell on this site what is applicable to the US and what isn't - please adjust for global usage.

    1 vote

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    0 comments  ·  Canada  ·  Flag idea as inappropriate…  ·  Admin →
  2. create or allow business rules for tax exemptions for countries other than the US

    After just recenly purchasing the system and bringing it online, we have been told by tech support that features described on clover.com/help may or may not be applicable to us, as Clover only has the .com help set up for US clients, with no way to differentiate what applies in Canada and what doesn't. I need a way to add a business rule to allow for tax exemptions under certain circumstances, as using a business rule like as is outlined on the clover.com/help page would be far more helpful than making one of our two required taxes optional. Please bring…

    1 vote

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    0 comments  ·  Canada  ·  Flag idea as inappropriate…  ·  Admin →
  3. negative quantities

    We love our Clover and find it very powerful, user friendly and intuitive in many ways.

    We would, however, greatly appreciate the opportunity to enter a negative quantity in order to be used for exchanges and substitutions.
    We find that there isn't an easy way to update inventory in these instances and we need to, instead, make a manual transaction in our accounting system.

    1 vote

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    0 comments  ·  Canada  ·  Flag idea as inappropriate…  ·  Admin →
  4. Make receipts viewed online reflect all discounts.

    I was told there was a recent update to the discounts app which caused the grand total to show without reflecting the discount added. The discount is listed on the receipt but it is not deducted.

    1 vote

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    0 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
  5. modofiers and orders To GO Options via Clover Dining

    1. Have a universal tab to be able to add a modifier to ALL ITEMS in a specific categories.. Example: You create a category of "sodas".. You want a modifier of "No Ice" attached to each item. The current version requires the modifier of "no ice" to have too manually be attached one by one to all soda items. Wouldn't it be better to have the ability to add this modifier to the entire category with one button?

    2. There is currently no ability to designate specifically "TO GO" orders in Clover dining.....The Clover Dining App set up is great but yes…

    1 vote

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  6. Feedback App: Capture Feedback at Point of Sale

    Merchant (restaurant) wants the ability to capture Feedback at the point of sale (maybe when paying with the Flex), when the customer is paying for their meal. This could be in the form of a simple Thumbs up/Thumbs down screen at the end of their transaction.

    This would help the merchant resolve an issue even before the customer left the restaurant, before the customer takes an unhappy experience to Yelp.

    1 vote

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    0 comments  ·  US  ·  Flag idea as inappropriate…  ·  Admin →
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