Restaurant

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  1. remove the new branding animation feature for Mastercard everytime a merchant process the card

    merchants are complaining that now everytime they process a mastercard on their clover mini or flex the mastercard logo comes out on their screen and then a yellow checkmark appears and then a sound to approve the mastercard. this is delaying the process by 10 seconds its so frustrating as they are use to having a transaction get approved in less than 2 seconds, PLEASE REMOVE this new branding animation feature !!!

    15 votes

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    under review  ·  3 comments  ·  Tipping  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Clover Go: Carbon Copy Receipt (Different on each device)

    Merchant needs the clover go to send employees carbon copy receipts of there transactions only.

    14 votes

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    under review  ·  0 comments  ·  Orders  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Need tip line on Phone orders in register

    Clover orders taken over the phone do not allow for a tip line.

    11 votes

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    0 comments  ·  Tipping  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Allow Payment notifications to go to emails other than business owner

    I am the business owner for over 15 clover accounts as I work in corporate accounting/finance and the notifications go to me and not any hospital staff when a client makes a payment using the payment link. This makes no sense and the payment notification doesn't tell me which merchant account it was for. Our hospitals need to know when a client pays them. Often "business Owners" are not the receiption staff who actually enter and apply payments.

    8 votes

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    under review  ·  0 comments  ·  Orders  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Automatically Email Receipt to Customer

    In Virtual Terminal automatically email receipt to customer after completing payment.

    7 votes

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    under review  ·  0 comments  ·  Orders  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Print From Clover Flex (Mobile)

    I have the Clover Flex. We use this as our register. We also have staff using the App paired with the Go to make transactions. Post sale on the Go it asks to print, text or email a receipt. When I click print I receive an error message. I would like for the App to work with and print remotely to the Flex Station. When we have the Flex reprint these transactions they ARE NOT itemized, for reasons necessary to my business, this is a huge security problem. Please adjust the app to sync with the Flex printer. Thank you…

    6 votes

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    0 comments  ·  Orders  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Remember Position On Transactions List

    After a recent update the Transactions app wont remember the position on the list after a payment is clicked.

    Ex>
    Merchant will scroll down to reprint a few receipts from a previous day. Merchant will reprint one of the receipts but when going back to the list it will take her back to the top. She will have to scroll down again to the desired day to reprint the next receipt.

    4 votes

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    under review  ·  1 comment  ·  Orders  ·  Flag idea as inappropriate…  ·  Admin →

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  8. make it possible to tip on both the clover terminal and have a tip option on the printed receipt.

    We have a diner and use clover. Most guests check out on the way out at the host station, and they tip on the terminal.
    Sometimes guests want to pay with credit card at the table but when we drop the printed credit card authorization slip we have to draw in the tip line because Clover makes you choose only one option to tip either on the terminal OR on the printed receipt. It would be great to be able to have both options. Thanks!

    3 votes

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    0 comments  ·  Orders  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Change number of Automatic Receipt Copies

    Change the number of receipt copies that auto print from the terminal and be able to add "customer copy/merchant copy" to respective copies should merchant have configs set to 2 automatic print outs. Currently clover only auto prints 1 copy.

    3 votes

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    under review  ·  0 comments  ·  Orders  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Provide security to prevent chargebacks

    Due to increased chargebacks, we have been advised to work with Clover technology to integrate with companies like Cardinal Commerce. Unfortunately, Clover does not have any security features to assist the businesses to prevent fraudulent transactions.

    2 votes

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    under review  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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  11. allow us to email the "Order Receipt" instead of the "Payment Receipt" so the receipt shows the customer name

    allow us to email the "Order Receipt" instead of the "Payment Receipt" so the receipt shows the customer name

    2 votes

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  12. 1 vote

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    under review  ·  1 comment  ·  Orders  ·  Flag idea as inappropriate…  ·  Admin →

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