Retail

  1. Automatically Alphabetize Items in Categories

    We are constantly adding new items into our register app. We organize these items by categories. When adding new items and assigning a category, it is easier to view these items in alphabetical order. In order to achieve this with the clover, we are require to manually drag items around to arrange them in alphabetical order.

    Previous POS systems we have used had a "button" that allowed us to automatically alphabetize the items in a category, if we chose to do so. This is a feature that is desperately needed and seems relatively easy to support.

    92 votes

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    planned  ·  7 comments  ·  Inventory  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Color Coding Menu items/ Categories

    Have heard from merchants moving from Shopkeep that they really liked the ability to color code categories and items as it would help their team quickly identify whatever they are searching for - so quicker customer experience.

    Any chance to allow us to color code things on the gui side?

    82 votes

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    planned  ·  7 comments  ·  Inventory  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Ability to exchange items for different priced items.

    I have several retail merchants that have complained about not being able to exchange items for different priced items.

    73 votes

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    22 comments  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Ability to add a negative dollar amount to an inventory item

    C-stores need the ability to quickly give cash back or subtract an amount from the total sale for the redemption of lottery tickets and deposits.

    70 votes

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    26 comments  ·  Inventory  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Ability to refund & purchase before closing the transaction out

    Customer comes in to return item but would like to purchase a new different item. Customer would like to only pay difference versus having a refund credited & then purchase the new item for the full amount.

    56 votes

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    9 comments  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Conversational Ordering - Modifiers Dining/Register App

    Conversational Modifiers that automatically include the buttons “add,” “extra,” “side,” “sub,” “no,” and “allergy” to the modifiers screen in dining and register app for faster order entry

    This will help speed up ordering and simplify the modifier screens

    55 votes

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    9 comments  ·  Inventory  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Inventory Tracking for Returned Items

    Currently, when using the the Inventory Stock Tracking & Auto Decrement, The Clover does not add returned items back into the stock quantities. This is causing inaccurate stock counts.

    Example:
    Business has 10x bottles of water currently in their inventory, and sells 1 bottle. New current Inventory is now 9 bottles of water. But if the customer returns the bottle of water, the current inventory is still 9 Bottles. The business owner will have to fix it manually, by going into the inventory app, finding the product, and update the quantity.

    We are asking that a software update be made…

    50 votes

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    planned  ·  2 comments  ·  Inventory  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Hide Specific Categories During Serving Hours

    Allow merchants to have the option to hide an entire category from the register during a specific period of time. The merchant does not want the employees to see the lunch special category at all in the register outside of lunch hours and vice versa for dinner hours or breakfast. This could be an enhancement for the Happy Hours app or a newly built app altogether.

    43 votes

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    planned  ·  2 comments  ·  Inventory  ·  Flag idea as inappropriate…  ·  Admin →

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  9. 41 votes

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  10. Increase the maximum number of items in a category beyond 1000.

    Increase the maximum number of items allowed in a category beyond 1,000. Suggest 10,000. We have to create sub-categories as a work around. An inventory file cannot be imported with a category item count above 1,000.

    35 votes

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  11. Separation for EBt non taxable and Taxable

    Merchants would like to be able to process EBT non taxable and non EBT taxable on the same transaction and the clover device separate the two. Would like for the clover device to leave the balance for the non EBT items. This will not work as they need to make it to where when ringing up items from both EBT/Non EBT, for the Clover to differentiate those (somehow). Meaning, they want for that EBT customer, once using their EBT card, to only be able to pay for the items that are under the EBT umbrella (nontaxable), not the whole order…

    32 votes

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  12. Easier way to reorganize modifiers on each item to create an easy flow when customer places order. Master list too complicated

    Using The Reorganize Modifiers master list is complicated. When each inventory item is set up, we should be able to select the specific order of modifiers for each item for an easy flow, and thus less scrolling up and down, on the clover dining app. This is important when using the Clover Flex as there is too much wasted time scrolling up and down to find pertinent modifiers. I have even tried using a numerical system to override the alphabetize system, and it doesn’t necessarily work all the time. Each inventory item has a unique flow when placing an order…

    31 votes

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  13. Retail Issues on Refund/Exchanges

    I found it so annoying that Clover has yet to address such vital features within the retail industry - refunds and exchanges. The software is so limiting when it comes to returning an item with a discount, exchanging for another item with a different value, refunding a partial amount (we run BOGO 1/2 sales year round), having refunds and sales on same transaction and so much more that it's hard to continue doing business with it. I hope they get it figured out. Anyone else having these issues?

    28 votes

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  14. Ability to Remove/Disable "Custom Item Button" from Category

    Be able to remove or disable the default custom item button that shows up at the bottom of each category. Or to be able to restrict the use/visibility of that button under employee permissions.

    28 votes

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  15. 26 votes

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  16. Need Ability to Adjust / Sort order of Items and Modifiers in dashboard

    Once an item is keyed into a category the order can't be adjusted. Likewise with Modifiers. Many Merchants prefer to organize by most popular or alphabetically but they currently only display in the order keyed.

    24 votes

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    11 comments  ·  Inventory  ·  Flag idea as inappropriate…  ·  Admin →

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  17. Log Out After Transaction

    On the Terminal Software, while we can checkmark the box in setup to "Log out after transaction," it will not log out. On traditional credit card terminals we had the option for a Server ID. On the Mini we must use Employee Pins, but if someone forgets to lock the screen after their transaction, or needs to attribute the sale to a different server- it is a hassle. If the log out feature functioned on the terminal software, it would be a start at resolving this issue.

    24 votes

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    0 comments  ·  Employee Management  ·  Flag idea as inappropriate…  ·  Admin →

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  18. Allow a merchant to ring in an item with a negative amount for exchange and refund purposes

    We're having difficulty dealing with exchanges and returns and would like the ability to issue an item as a negative on a sale so the sale and refund/exchange are all apart of one transaction. Our old POS system (Springboard Retail) allowed for us to do this and it worked wonders.

    23 votes

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  19. inventory of modifiers

    I need to be able to have inventory of the modifiers not just the item. For example I need to know I have 20 small, and 40 Large size in the same shirt, not just that I have 60 shirts available.

    22 votes

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    1 comment  ·  Inventory  ·  Flag idea as inappropriate…  ·  Admin →

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  20. Floating Menus / Brunch / or Happy Hour Menus, etc.

    Floating Menus / Brunch / or Happy Hour Menus, etc.

    22 votes

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    under review  ·  2 comments  ·  Inventory  ·  Flag idea as inappropriate…  ·  Admin →

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