Take a Payment

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  1. 86 votes

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    29 comments  ·  Virtual Terminal  ·  Flag idea as inappropriate…  ·  Admin →

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  2. All Clover devices need the option/requirement to add Level 2 data

    The ability to enter level 2 data on Business, Purchasing and Government Cards is important to the alliance and merchants. Alliances are being asked for refunds due to gaps in the product and clients are being charged more due to downgrades on cards that are already more expensive due to Card Organization interchange rates.

    51 votes

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    1 comment  ·  Refunds  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Recurring Billing

    We need to be able to do recurring billing on Clover.. 100s of customers asking for it.

    49 votes

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    4 comments  ·  Recurring Payments  ·  Flag idea as inappropriate…  ·  Admin →

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  4. 44 votes

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    9 comments  ·  EBT  ·  Flag idea as inappropriate…  ·  Admin →

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  5. 23 votes

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    3 comments  ·  Invoicing  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Linking Virtual Terminal to Website

    Have the ability to link the Virtual Terminal to a business website to make for customers to make payments.

    17 votes

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    1 comment  ·  Virtual Terminal  ·  Flag idea as inappropriate…  ·  Admin →

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    completed  ·  Leif Borden responded

    Clover hosted checkout is currently available and we work with various shopping cart partners that allow you to setup a website.

  7. Add payment gateway capability to the Virtual Terminal / Clover Dashboard.

    It is great that the dashboard was outfitted with a Virtual Terminal but it seems too easy for First Data to make the dashboard a full blown Payment Gateway. Give it the ability to Store Cards, set up Recurring Payments, Generate an API transaction key or HTML for a Pay Now button.

    16 votes

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    completed  ·  1 comment  ·  Recurring Payments  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Gateway link for customers to make online payments

    Merchant wanted gateway link for customers to make online payments to merchant

    10 votes

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    0 comments  ·  Virtual Terminal  ·  Flag idea as inappropriate…  ·  Admin →

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    completed  ·  Leif Borden responded

    Clover Invoicing is a tool that is part of Virtual Terminal that allows you to send an email with a link requesting payment from a customer.

  9. View unpaid invoices through Virtual Terminal

    The Merchant would like to be able to view a report or list of invoices that have been sent from virtual terminal but not yet been paid.

    9 votes

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    completed  ·  1 comment  ·  Virtual Terminal  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Virtual Terminal (Invoice Reports)

    For the virtual terminal send invoice option, I would like to see a report for the invoices we sent out (daily, weekly, monthly, yearly timeframes). Also,
    I would like to see invoices paid in report form. It would help with determining if we collect more money by invoices vs over the counter and phone payments.

    9 votes

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    0 comments  ·  Virtual Terminal  ·  Flag idea as inappropriate…  ·  Admin →

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  11. List from Merchant I recieved - Im a BC

    • Recurring invoicing for existing customers
    • The ability to see all invoices and their payment status in one dashboard or filter.
    • The ability to select customers from a drop down menu when sending an invoice (to avoid having to manually type in the customer information every time you set up an invoice).
    • The customers tab does not merge the same customer under one customer line. Instead it repeats the same customer information repeatedly. It would be great to input customers into the platform and then select the customer to see all the invoices and payments received in…

    9 votes

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    completed  ·  0 comments  ·  Recurring Payments  ·  Flag idea as inappropriate…  ·  Admin →

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  12. Ebt transaction enhansment

    1- be able to refund EBT transactions
    2 EBT swipe should indicate if duplicate card

    8 votes

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    0 comments  ·  EBT  ·  Flag idea as inappropriate…  ·  Admin →

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    It is now possible to refund EBT SNAP transactions back to the card. EBT Cash transactions can be refunded in cash, but US Government rules prohibit them from being refunded to the EBT card.

  13. Identifier for Invoices in Orders

    When generating an invoice through virtual terminal, there needs to be a simple way to identify the invoices. Could be a new order type or just some label in the order list that says "invoice" or "virtual invoice."

    7 votes

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    0 comments  ·  Virtual Terminal  ·  Flag idea as inappropriate…  ·  Admin →

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  14. List of invoices sent from virtual terminal

    I send a lot of invoices from the virtual terminal and usually all get paid right away but there should be a way to see if one wasn't paid and if I need to follow up with the customer. I think this would be a great add on so we are confident sending invoices knowing we have a confirmation it was paid or not.

    6 votes

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    0 comments  ·  Virtual Terminal  ·  Flag idea as inappropriate…  ·  Admin →

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  15. Send reminders to a customer on an invoice

    Per Clover support, invoices have a 180 period before expiration. It would be really helpful to add the ability to send a notification/email to the customer if the invoice is still unpaid within that time. Even if it's just resending the same invoice link.

    6 votes

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  16. Email merchant when invoice is paid

    Once an invoice is paid, have an email notification sent to merchant to let them know it is paid. Otherwise they have to constantly check their batch/transactions. This would make it much easier to keep track of open invoices and reconcile.

    6 votes

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    1 comment  ·  Virtual Terminal  ·  Flag idea as inappropriate…  ·  Admin →

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    completed  ·  Leif Borden responded

    By default all paid invoices receive an email to the owner of the clover account

  17. Enter Company Name for profile info on Virtual Terminal

    The Merchant wants to be able to enter the customer's business name while entering the card information, in the same place as they can enter in customer name and address and phone number information.

    5 votes

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    1 comment  ·  Virtual Terminal  ·  Flag idea as inappropriate…  ·  Admin →

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    completed  ·  Leif Borden responded

    business name is an optional field that can be enabled in VT setup

  18. Manually enter EBT cards

    Merchant would like to be able to manually enter EBT cards in register or sales app.

    4 votes

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    1 comment  ·  EBT  ·  Flag idea as inappropriate…  ·  Admin →

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  19. Include a "tip" section in an online invoice sent via virtual terminal/email

    After I send the invoice via virtual terminal, to a customers email-- a section for the customer to manually input desired tip amount with their invoice balance prior to inputting payment information. My business primarily focuses on sending online invoices to customers, whom I spend lots of time and energy with, and they'd like to tip, however it does not give them that option, unless I automatically include it in the total invoice billing amount.

    3 votes

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  20. Ability to process a refund through the Virtual Terminal

    Please add the ability to process a refund through the Virtual Terminal. I have gotten this request from over 20 different health care practices (dentists, doctors, etc). Most doctor's office utilize a "back office billing" person that keys cards into the virtual terminal while the front desk uses the Clover Flex or Mini. However, if the back office has to issue a refund to a patient, then they must use the Flex or Mini and can't do it from their computer/virtual terminal. A lot of times the back office biller isn't even in the same building.

    3 votes

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    0 comments  ·  Refunds  ·  Flag idea as inappropriate…  ·  Admin →

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