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Taking Payments

There are a lot of ways to take a payment. Provide your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Virtual Terminal: Provide all feedback on the Virtual Terminal in this category. How can we make this solution more useful for merchants?

2. Refunds/Exchanges: If you have any feedback on Clover’s refund or exchange functions please let us know here.

3. Recurring Payments: Share your thoughts on accepting recurring payments here. Tell us how we can improve.

4. Invoicing: Is there any functionality that can be added to our systems to enhance the invoicing feature? Put your ideas in this forum category.

5. Voids: How can we make voiding a transaction easier and simpler? Tell us your suggestions to improve this payment feature.

6. Invoicing: Share your thoughts on invoicing here. Tell us how we can improve.

7. Discounts: Ideas in the forum category should talk about the built-in Clover discounts feature which can be found in your dashboard. How can we make giving discounts easier and more effective?

8. Taxes: What functionality can be added or improved to make charging and managing taxes easier.

9. Tipping: How can we enhance Clover’s tipping options to benefit merchants, employees, and customers? Place all ideas related to tipping here.


Taking Payments

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9 results found

  1. 23 votes

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    3 comments  ·  Invoicing  ·  Admin →
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  2. 11 votes

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    Completed  ·  0 comments  ·  Invoicing  ·  Admin →
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  3. Hello,

    I just switch from the Square Invoicing system. There are two things that we really need for the clover invoicing system. We need the ability to change the invoice due date. All of our payments are due upon delivery of the service or item. Right now it has a 1 week due date. This does not work for us.

    4 votes

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    0 comments  ·  Invoicing  ·  Admin →
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  4. It would be great if you could save paid invoices for future reference.
    I have a client that sells car batteries with a 60 month warranty. I

    4 votes

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    0 comments  ·  Invoicing  ·  Admin →
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  5. This invoice product needs to include itemizing for the invoice to send to clients so that multiple items can be listed as sub totals and then the ability to give a grand total.

    3 votes

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    1 comment  ·  Invoicing  ·  Admin →
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  6. We send invoices to lots of parents for classes and lessons. Many times they ask me to resend the invoice (because they can't find it or for convenience.) I would like to resend rather than just tell them the date I sent is and hope they find it.

    Also, sometimes they sign up close to an event and the payment guarantees one of the limited spots. I need the ability to resend before 7 days in order to allow the next student in line to join the class if a customer is not going to pay. Thank you!

    2 votes

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    0 comments  ·  Invoicing  ·  Admin →
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  7. It is very disappointing the way engineers set up invoicing , How can you decide due date 7 days from invoice . There is no customization can be done on invoice.

    2 votes

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    0 comments  ·  Invoicing  ·  Admin →
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  8. In order to avoid having to delete and recreate an invoice in order to send a "reminder" to a client about an existing invoice, would be great to have the following features added:

    -Ability to send out to multiple recipients/ability to CC other recipients
    -Ability to change/modify due dates and terms
    -Ability to send a reminder or re-send an existing invoice (perhaps to alternative email address if necessary)

    I believe at this point, there is an option to send a reminder, but after 7 days. It would be great if we are able to send out reminders or re-send invoices…

    2 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hello,

    Regarding #1, this request does not align with our current priorities.

    #2 will be available in a future release.

    #3 has been released. 

    Thanks, 
    Clover Product

  9. When searching for ann outstanding or pending invoice under the Invoices tab, I do not always know when an invoice is due. It would be helpful to have "all" as an option under Due Date so I don't have to search "this month," then "last month" and maybe "custom date range."

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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