193 results found
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Service Charge By Order Type
The merchant would like to be able to apply a service charge for To/Go-Delivery Order Types
15 votes -
Transaction App: Request to change "Search" to reflect grand total with tips for charge-back purposes
ISO called on behalf of the Merchant. They had a chargeback for a transaction but was searching payment info from the grand total, not subtotal without the tip. The tip amount was more than the transaction amount but that caused them to not be able to locate the payment info requested by the bank in time. We did educate the proper way to search but he still wanted that search option to be change to grand total with tip and tax amount included.
5 votes -
Option for Pay Out tender
We need a Pay Out option for cash pay outs from the Register app.
9 votes -
Ability to view transactions that are contained in a closeout
The merchant would like to see all the transactions associated with a closeout batch using a "closeout details" button
28 votesHello,
This will be available in a future release.
Thanks,
Clover Product -
Ability to Batch individually Per Device
Constant requests from merchants wanting the ability to batch devices individually at different times, when there is more than one CLover Device on the same MID
41 votesHello,
This feature is under review.
Thanks,
Clover Product
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Re-Ordering and Opening transactions when completed
Merchant wants to be able to print each guest separately when he selects spilt by items and not actually have to be taken to pay screen (print customers receipt before pay screen)
Merchant also wants to be able to re-open the check once it has been completed and apply discounts34 votes -
Offline -- If the clover system is off line it should automatically ask for a contact number.
Its great that clover will still collect payment information to charge when it goes back online -- but if it turns on the card didn't work for some reason then you're out of luck.
Please have it so that if someone is choosing the credit card option while the system is offline that contact information must be entered in order to complete the transaction.
46 votesHello,
This feature is under review.
Thanks,
Clover Product
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Streamline pre-authorization process
Merchant would like the pre-Auth process to be streamlined in the Register app to not have to swipe and then go back to the pre-auth again
11 votes -
Automatically apply Service Charges
Enhancement for Service Charges to automatically apply rather than manually selecting option each time.
17 votes -
Enable a notice on the device when processing a transaction with a pre-paid card
Merchant called in because she processed a transaction with a pre paid card and the merchant did not have enough funds available and the payment printed a receipt as if the payment went through, merchant would like to receive a warning or any type of notification, advising her that the payment was not completed.
7 votes -
Option to remove Verify Signature step after transaction
Does not want the option to verify the signature after doing a transaction.
10 votesHello,
This will be available in a future release.
Thanks,
Clover Product -
Warning message when Address and or Zip Mismatch on a Phone Order/Manual transaction.
Merchants should get a warning when either the zip code or the address number does not match with the AVS service. This message should happen on any phone order or manual transaction prior to completing the sale. The merchant should then have the opportunity to either accept or decline the transaction (void) because of the possibility of fraud. As it is now in Clover, the merchant may not catch the fact the AVS failed especially since it does not print on the receipt. As long as the option "Skip receipt screen & begin next transaction" is not checked, you will…
20 votes -
Multiple Tax Rates on Customer Receipt
Allow customer receipts to print and display multiple tax rates (i.e. State Tax & Municipal Tax) to meet requirements that are mandated in certain states/territories.
36 votes
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