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← Clover UserVoice

Taking Payments

There are a lot of ways to take a payment. Provide your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Virtual Terminal: Provide all feedback on the Virtual Terminal in this category. How can we make this solution more useful for merchants?

2. Refunds/Exchanges: If you have any feedback on Clover’s refund or exchange functions please let us know here.

3. Recurring Payments: Share your thoughts on accepting recurring payments here. Tell us how we can improve.

4. Invoicing: Is there any functionality that can be added to our systems to enhance the invoicing feature? Put your ideas in this forum category.

5. Voids: How can we make voiding a transaction easier and simpler? Tell us your suggestions to improve this payment feature.

6. Invoicing: Share your thoughts on invoicing here. Tell us how we can improve.

7. Discounts: Ideas in the forum category should talk about the built-in Clover discounts feature which can be found in your dashboard. How can we make giving discounts easier and more effective?

8. Taxes: What functionality can be added or improved to make charging and managing taxes easier.

9. Tipping: How can we enhance Clover’s tipping options to benefit merchants, employees, and customers? Place all ideas related to tipping here.


Taking Payments

Categories

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How can Clover's payment capabilities be improved?

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224 results found

  1. Warning message when Address and or Zip Mismatch on a Phone Order/Manual transaction.

    Merchants should get a warning when either the zip code or the address number does not match with the AVS service. This message should happen on any phone order or manual transaction prior to completing the sale. The merchant should then have the opportunity to either accept or decline the transaction (void) because of the possibility of fraud. As it is now in Clover, the merchant may not catch the fact the AVS failed especially since it does not print on the receipt. As long as the option "Skip receipt screen & begin next transaction" is not checked, you will…

    20 votes

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    4 comments  ·  Other Payments Suggestions  ·  Admin →
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  2. Multiple Tax Rates on Customer Receipt

    Allow customer receipts to print and display multiple tax rates (i.e. State Tax & Municipal Tax) to meet requirements that are mandated in certain states/territories.

    36 votes

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    Started  ·  21 comments  ·  Other Payments Suggestions  ·  Admin →
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  3. customer should be able to sign on screen and on receipt, not either or

    customer should be able to sign on screen or on receipt (BOTH) not either or

    0 votes

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    0 comments  ·  Other Payments Suggestions  ·  Admin →
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    AdminKevin Nathan (Admin, Clover) responded

    Hello,

    Thank you for your suggestion, but this request does not align with our current priorities. 

    Best, 
    Clover Product

  4. delete transactions

    The merchant would like the option delete transactions

    0 votes

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    0 comments  ·  Other Payments Suggestions  ·  Admin →
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    AdminKevin Nathan (Admin, Clover) responded

    Hello,

    Thank you for your suggestion, but this request does not align with our current priorities. We would recommend that merchants void transactions in this case. There are upcoming enhancements to our void/refund workflows.

    Best, 
    Clover Product

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