571 results found
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URGENT!! Add scanning option back on receipts to enter tips in the tip app.
The update that took place 9/28/23 disabled the ability to scan the barcode on the receipt when in the Tip App. This feature is VITAL when you are dealing with 100 printed receipts after a rush that you then have to scroll and search to find each one to enter the tip amount. PLEASE bring it back...
10 votes -
House Accounts
Merchant has requested a functionality for House Accounts
- Restaurants set up house account, where the customer agrees to pay the total amount due by the end of each month. The customer can then simply come in and eat lunch, while accruing charges to their house account and receiving an invoice at the end of the month
6 votes -
Same time, 7 a.m. for all Payeezy recurring payments transactions
1) Instead of attempting to process different recurring payments transactions at unpredictable times during the day, can they all be attempted uniformly at 7am? 2) And can there be a setting for each one to be only attempted once a day?
5 votes -
Please Re-Add the Custom Tender Name Feature!
I contacted Clover Support, who told me Clover updated on 11/1/23 and removed all Custom Tender options set up by our company while selling gift cards. Example: when on the payment screen while loading a gift card, there used to be our custom tenders under the "Other" section, but all of our custom names have been replaced by "Check" and "Mail/Phone Order". The custom names are still on our account under Account & Setup > Tenders>Custom Tenders, they just do not actually show up on any devices in our company after the update.
The support rep said there is no…
3 votes -
Failed Invoices
Recurring payment invoices showing a "Failed" status should allow for in the view invoice the resulting bank code as to why it failed i.e. credit card expired, insufficient funds, closed account, etc. This gives me more insight into my customer so I can make decision on how I plan to rectify the account.
2 votes -
Payeezy Migration
We were forcibly migrated onto the Clover system from Payeezy.
The hosted checkout page was useful because we didn't need to cover our website under PCI compliance.
We used the hosted checkout page to capture tokenized card numbers that we could then use for re-authorizations for recurring payments. We don't use the built in recurring option because we often have to adjust the amount to run.
There are 2 big problems we're having with the replacement hosted checkout pages.
1) On Payeezy, when a customer completed the payment on the hosted page, Payeezy would send an HTTP post back to…
5 votes -
Searching Transactions by Name
In the transactions search bar, we should be able to enter a customer name or business name to find a transaction or multiple transactions within a specific date range. The current system does not allow for this specific search. Our firm was on the Payeezy platform, and it allowed us to search by name seamlessly.
5 votes -
Add Notes to the receipt
We require to include the 'Notes for item or service' along with the receipt email to customer.
We require to enter multiple emails in the Receipt Deliver box, right now it takes only one.
Please add these features that Payeezy has which is really nice.
3 votes -
Add a custom field to the online payment page
There should be a way that we can add a custom field to a payment page. We need our customers to enter their file# (required) so that we can cross-reference their payment to the proper account. There are preset fields we can add to the payment page but we need to be able to add a custom field labeled "File #", put it at the top of the checkout page, and make it required. That value also needs to be visible on reports and the payment receipts.
18 votes -
Use Inventory on Invoice
We would like to invoice clients using the laptop and choose an item from our inventory. We use the inventory for the POS at events. But we would like to invoice for Classes and Camps and use inventory and not just use the notes for a more professional look/ experience for our clients. I found a backdoor way on the phone but I don't want to run that amount of business $$ just on the phone. Thank you!
1 vote -
Create orders from dashboard and save as 8.5x11 .pdfs.
Ability to create and print orders from the dashboard to .pdf or straight to an external letter-size printer.
Merchant takes orders over the phone, prepares their order, emails or prints out the order as a quote on a letter size sheet of paper, and has it ready when they customer comes to pick up the order.
1 vote -
Pausing payments
I need instead of a delete button a pause button where I can pause a payment in a recurring plan but then able to hit resume when I want. This is crucial!!
2 votes -
Can you charge the reoccurring early mornings and not sporadic at multiple times during the day
Former First Data user here. Can you charge the reoccurring early mornings and not sporadic at multiple times during the day? Would love for it to happen around 2-4am that way its already done when the business opens. Currently they start at 8-9am and end 9pm
1 vote -
When taking new payment for customer with new card the 'save card to customer' does not replace old card
Make the 'save card to customer' actually work and replace old card on file
1 vote -
Allow Multiple Email Addresses for Single Invoice from Clover Dashboard
REQUESTING MULTIPLE "TO" EMAIL ADDRESSES FOR SINGLE INVOICES: Merchant with new CLOVER ACCOUNT is requesting the ability to send invoices to multiple email addresses for one customer, such as TO the APPROVAL MANAGER and ACCOUNTS PAYABLE. Merchant stated he CAN enter more than one email in the CUSTOMER app on Clover, but he said it is a show stopper if we can't sent out two emails at once.
1 vote -
anthony.catalano@fiserv.com
For Recurring billing can it be added to have the ability to clear overdue invoices
1 vote -
Transaction number
Merchant would like transaction number to start at 00001 instead of 0000 or have option to set what number the transaction number starts with.
1 vote -
Billing Information and Customer Card info
Have the ability the edit billing information and customer information once already added.
3 votes -
issues with browser widgets, chrome, and accepting payments
Currently, using any browser other than Google Chrome to make a payment is intermittent (suddenly, this past week since the down time of last week 02/20/24) when clients make payments through the widget on my website that was developed via your site. This is an issue for those with Macs and others who for reasons of their own work, use other browsers. only 3 out of 20 times today was I able to go in and have the payment processed via firefox, for example. why not have your widget open in google chrome and close when done. Not everyone uses…
1 vote -
Tender Payment Options
Having the option to set associated "pricing" with tender would be most helpful. In Washington, DC we have a food token (Breadcoin) that is worth $2.50. Though we are able to designate tender type, CSR nor myself were able to locate an option to designate a price/cost with the tender option.
1 vote
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