47 results found
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Supress address on invoices
It would be nice to be able to supress the business address on the invoice, as our business is in our home and I would like to not share my home address with all my customers. Is there a way to supress the address on the invoices?
1 voteThis is in the plan for early 2024.
Looking forward to continue to offer you better solutions for your customers.
Thank you
Clover Communications
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secure link send to costumers to save their card info for recurrent payments
please generate an option for the costumers to save credit card information in their profile for future payments when using a secure email payment request. (invoice)
My app provide subscription plans but as soon as I migrating the costumers to clover I have been sending monthly manually invoices for their subscriptions.
My app was controlled by stripe, and we are testing clover. But meanwhile some costumers are cancelling because its causing a negative impression when before was auto from my own app.Any solution?
2 votes -
Payment receipt option for us as the service provider
In my job I do not deal with customers face to face all my clients are dealt with online so I am often needing to send an invoice for payment. It tends to get very busy around here and I often forget to check back to see if they have paid their invoice leaving customers waiting longer than they should for their results. With our previous provider when a payment was made I received an email notification with a copy of the receipt to my preferred email as a reminder this was one of my favorite features whereas clover only…
1 vote -
At this time you can NOT Edit Invoices. You really need to Add Editing to Invoices as it is essential in case you make a mistake.
You really need to Add Editing to Invoices as it is essential in case you make a mistake or need to adjust a price.
1 vote -
Notification of paid/overdue invoices
Merchants and their employees need to be automatically notified when an invoice is overdue and/paid. Merchants want to be automatically notified when an invoice is overdue so they dont have to log in and look at each invoice. MErchants also want the reminders of past due to be automatically sent to the customers.
1 vote -
Invoice cannot be resent to a different email address in the event address was incorrect or outdated. - I have reach out to the E
Invoice cannot be resent to a different email address in the event address was incorrect or outdated.
- I have reach out to the Engineering Team At this time Clover does not have a way to change a wrong or outdated email address from the invoice. The merchant will have to manual cancel the invoice and create a new one. We are able to submit an enhancement request in regard to creating that feature in a later update.2 votes -
Note for item or service
It would be great to have a field that allows us to write a specific note toward a receipt.
We thought that a "Note for item or service" was a note that would be displayed on the receipt, so the customer knows what the receipt is about, however, it turned out to be an internal note.
We hope to have an external note section to put details regarding the payment on the receipt.
3 votes -
Subscibe to Invoice Notifications
Individual Users subscribe to Invoice Paid notifications. Our clover account has one admin at corporate in another country. Her getting paid notifications does not help us any. As sales reps, if we could individually subscribe to invoices for notifications if they get paid, or just if we could be notified on invoices that we create from our account. This would be super helpful.
4 votes -
Improve Clovers basic invoice
To improve the invoice with the date that you want to be paid and not the same date you send the invoice, columns for each product being sold, message box to say something for the customers order, to be able to edit the invoice
2 votes -
Itemization on invoice
This invoice product needs to include itemizing for the invoice to send to clients so that multiple items can be listed as sub totals and then the ability to give a grand total.
2 votes -
Edit Recurring Payments
It would be great if invoices from recurring payments could be changed from failed to paid or even deleted once completed. Also would like to be able to pause individual clients within the recurring payment programs instead of only being able to pause all or none. Lastly would like to be able in recurring payments to adjust the payment date when needed without having to delete the person and readd them.
1 voteHello,
This feature is under review.
Thanks,
Clover Product -
Ability To Turn off Bank Account (ACH) Option
Currently the ACH option when selected is not mobile friendly and looks poorly designed. It would be great if there were an option to disable this and only allow for card payment.
1 voteHello,
Thanks for your feedback. Are you referring to ACH acceptance within the Clover Hosted Checkout solution? If so, Merchants can already disable ACH within the Clover dashboard.
Other questions we have about this are whether you're requesting the ability to disable ACH only on mobile OR enhance the layout so that mobile ACH renders properly.
Your response would be appreciated.
Thanks,
Clover Product
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Internal Invoice Number needs to be required field when sending invoice.
When taking payment via Invoice, there needs to be a required field for our Invoice Number and Employee Name who sent the invoice. In accounting, we don't know what the payment was for in the reports or who originated the payment. All we have is a customer name and dollar amount. Your support suggested a third-party app which seems unnecessary for such a small thing. Invoice number is required for in person payments, why not for invoice payments.?
3 votes -
invoice
We would like to have a control field added to the Virtual Terminal Invoice option, that will transfer over to reporting. We use control numbers for all transactions, on a normal transaction that number carries over to reporting. There is no such field in the Invoice option. This forces our accounting team to spend long lengths of time researching customer names, rather than already having the control data in reporting.
2 votes -
Invoicing from Clover devices
Merchant wants the option to send invoices trough the clover devices and also wants to be able to have the option to scan to pay
3 votes -
Stop Invoice notification
Currently when an invoice is cancelled the customer gets and email saying it was cancelled, merchant needs the option to select whether or not a notification should be sent
1 vote -
Allow invoice to be sent via text also
Allow invoice (should be "payment request" to be sent via text also
5 votesHello,
This will be available in a future release.
Thanks,
Clover Product -
Ability to resend
Currently can only resend an invoice once. This is not enough for alot of people who aren't organized. Need the ability to resend more than one time.
3 votesHello,
This will be available in a future release.
Thanks,
Clover Product -
3 votes
Hello,
This feature is under review.
Thanks,
Clover Product -
Statements & Billing
Please add links to pdf files for the invoices in Billing and Statements. As a cloud based company this seems an obvious thing to do, reducing the need for paper based copies if the merchant chooses an opt out to reduce waste.
1 vote
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