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← Clover UserVoice

Taking Payments

There are a lot of ways to take a payment. Provide your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Virtual Terminal: Provide all feedback on the Virtual Terminal in this category. How can we make this solution more useful for merchants?

2. Refunds/Exchanges: If you have any feedback on Clover’s refund or exchange functions please let us know here.

3. Recurring Payments: Share your thoughts on accepting recurring payments here. Tell us how we can improve.

4. Invoicing: Is there any functionality that can be added to our systems to enhance the invoicing feature? Put your ideas in this forum category.

5. Voids: How can we make voiding a transaction easier and simpler? Tell us your suggestions to improve this payment feature.

6. Invoicing: Share your thoughts on invoicing here. Tell us how we can improve.

7. Discounts: Ideas in the forum category should talk about the built-in Clover discounts feature which can be found in your dashboard. How can we make giving discounts easier and more effective?

8. Taxes: What functionality can be added or improved to make charging and managing taxes easier.

9. Tipping: How can we enhance Clover’s tipping options to benefit merchants, employees, and customers? Place all ideas related to tipping here.


Taking Payments

Categories

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How can Clover's payment capabilities be improved?

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70 results found

  1. Make it so that MacOS autofill of credit card info actually works

    Make it so that MacOS autofill of credit card info actually works

    1 vote

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    0 comments  ·  Other Payments Suggestions  ·  Admin →
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  2. Link order to payment card to facilitate to non-receipt returns.

    The ability to link the transaction with the order. Why? If a customer wants to do a return without a receipt. If the last 4 digits of the credit card is given, the merchant can then pull up the transaction/order and apply a full or partial refund to the original transaction.

    1 vote

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    0 comments  ·  Refunds/Exchanges  ·  Admin →
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  3. e-gift card

    We have recently switched from square and a feature that we used a lot was tat our clients had the ability to purchase an E gift card from a web link. Currently we can only sell an e gift card from the store front POS.

    1 vote

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    0 comments  ·  Other Payments Suggestions  ·  Admin →
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  4. Fix bug for month autofill on chrome checkout

    When autofilling a MM/YY on chrome in clover CC checkout, 10/25 autofills as 01/25.
    I have to manually correct the input every time this occurs.
    This has happened on multiple sites using clover so it seems to be a clover issue. MM/YY Autofill works on other sites without issue.

    1 vote

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    0 comments  ·  Virtual Terminal  ·  Admin →
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  5. Add the tip amount to the payment completion screen

    For example a $5.00 sale with a $1.00 tip. Currently the payment completion screen will show "($6.00) payment successful ($5.00 + Tip)." The merchant like this to be changed to actually show the tip amount so it should instead say "($6.00 payment successful ($5.00 + $1.00 Tip)"

    1 vote

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    0 comments  ·  Tipping  ·  Admin →
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  6. allow tip adjust on both devices receipts the station and the customer facing Mini

    Cannot print a receipt with a tip line on both devices have to choose one or the other.

    1 vote

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    0 comments  ·  Tipping  ·  Admin →
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  7. Allow text prompt on when paying via custom tender

    We use a variety of internal account numbers referencing other areas of our organization in addition to taking our usual cash/check/card.

    It would be a great asset if we could designate certain tenders as requiring a note field entry when selected, much like the "Check" tender does when you select it.

    Ideally it would show up on exports like the notes do on the checks, so long as it wasn't limited to 12 characters like the " invoice number" option is.

    1 vote

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    0 comments  ·  Other Payments Suggestions  ·  Admin →
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  8. Ability to Carbon Copy Invoices on selected emails

    Requested the ability to carbon copy invoices on a selected email when sending invoices to customers via Virtual Terminal

    1 vote

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    Under Review  ·  1 comment  ·  Virtual Terminal  ·  Admin →
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  9. Virtual terminal to have an option to enter the tax amount instead of percentage fee

    Merchant would like to have an option in Virtual terminal for them to enter a tax amount.

    1 vote

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    0 comments  ·  Virtual Terminal  ·  Admin →
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  10. option to add tips on signature screen

    Hello Clover community,

    our business would like to combine the signature screen and payment screen together versus outright showing the customer the tips screen first and then the sginature screen second.

    It's a friendlier way to present someone the tip option which in our business is optional (unlike restaurants which is pretty common thing) and the customer doesn't feel pressured to give us more money which some might dislike and find it uncomfortable, ultimately resulting in poor customer service.

    We're not asking to make this change mandatory for everyone but just add the option to have those screeens together. I've…

    1 vote

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    Under Review  ·  0 comments  ·  Tipping  ·  Admin →
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