Being able to partially refund without needing to re-enter in the full card details
Right now merchants who do not ring in multiple items do not have a partial refund option without needing to re-enter in full card information. This is a complaint that has come up several times among several different merchants operating in separate industries.
We have a pilot of being able to partially refund a flat amount from the web dashboard. Please contact support to be added to the pilot.
We're investigating making this more broadly available.